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If they were not part of your household, then you might need to look in the graveyard for a tombstone, or enter the mausoleum in the graveyard to find it. I forget exactly how it works when you enter the mausoleum, but I'm fairly sure that I once retrieved a family member's remains from there.
Thank you. I'll take a look at the graveyard to see if it's there. Also the sim died inside the house so it was a small urn and it immediately disappeared after the ghost did a pleading animation with the grim reaper.
Note: The ghost was still able to send my sim a wedding gift after he died lol. Not sure if that was a bug or not.
Edit: Found em. It's in the mausoleum using the "Manage the Dead" option. Thanks again!