The Sims™ 3

The Sims™ 3

Crashing before even load
Hi, since last week, after steam got a new update, I tried to play my game as usual, but for some reason, my game load, but crashes, it wasn't happening this before, then i tried to reinstall all again, but still didn't help, i tried to see my files to know if has any other error, or corrupted. Then I tried to install into my brother PC(better than mine). And the game still crashes, also appear a message now "the sims 3: unable to start game service initialization failed" I through it was some files or cache, i tried to clean delete but still not working. But now I'm trying to download by EA, to see if that gonna work. I hope someone can help me pls, for any tips or solution to this issues. I already tried everything :sweatcat:
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Showing 1-15 of 30 comments
HiFive Jun 23, 2023 @ 10:34pm 
I also found this from another thread:

Originally posted by cruinne:
According to EA's help site, "Most likely this is due to custom content being in the game that is not compatible with your current version. It can also arise when your cache has not been cleared from a previous install or game save and has become corrupted. Clearing out any modifications to the game and your cache should resolve the issue."

Here's the link to the resoution they suggest: https://help.ea.com/ca/article/sims-3-error-service-initialization-failed-0x065d0274
❀✿Jujuh!❀✿ Jun 23, 2023 @ 10:50pm 
Originally posted by HiFive:
I also found this from another thread:

Originally posted by cruinne:
According to EA's help site, "Most likely this is due to custom content being in the game that is not compatible with your current version. It can also arise when your cache has not been cleared from a previous install or game save and has become corrupted. Clearing out any modifications to the game and your cache should resolve the issue."

Here's the link to the resoution they suggest: https://help.ea.com/ca/article/sims-3-error-service-initialization-failed-0x065d0274

I saw this one last week, i tried to do what they said, but still not help :(
HiFive Jun 23, 2023 @ 10:57pm 
Originally posted by ❀✿Jujuba✿❀:
Originally posted by HiFive:
I also found this from another thread:

I saw this one last week, i tried to do what they said, but still not help :(
Did you also look at the thread on the link I posted?
HiFive Jun 23, 2023 @ 10:58pm 
Have you uninstalled any expansion pack or other content packs recently? Doing so will leave registries behind. It's not a clean uninstall. You'll need to remove those extra registries by hand or with a program like CCleaner.
Last edited by HiFive; Jun 23, 2023 @ 11:00pm
Originally posted by HiFive:
Originally posted by ❀✿Jujuba✿❀:

I saw this one last week, i tried to do what they said, but still not help :(
Did you also look at the thread on the link I posted?
I just read, I'll try again
Originally posted by HiFive:
Have you uninstalled any expansion pack or other content packs recently? Doing so will leave registries behind. It's not a clean uninstall. You'll need to remove those extra registries by hand or with a program like CCleaner.

I'll do that
Hiiro Jun 24, 2023 @ 11:39pm 
I have the same issue! Can't pass from the launcher and then it just closes, no matter how many times I try it just closes again :c

My PC is brand new so it's not system requirements problem at all. Super weird, and sad ;;
I'm getting a message that 3 files are missing when I verify my files, tho. Anyways, it doesn't matter how many times I try to fix that, always same error -.-

Did you made it already?
HiFive Jun 25, 2023 @ 12:47am 
Originally posted by Hiiro:
I have the same issue! Can't pass from the launcher and then it just closes, no matter how many times I try it just closes again :c

My PC is brand new so it's not system requirements problem at all. Super weird, and sad ;;
I'm getting a message that 3 files are missing when I verify my files, tho. Anyways, it doesn't matter how many times I try to fix that, always same error -.-

Did you made it already?
Have you uninstalled any Expansion Packs or Stuff Packs recently? As I have already told Jujuba, the uninstall is never clean. Registries will be left behind and you need to remove those by hand or with a program like CCleaner.
❀✿Jujuh!❀✿ Jun 25, 2023 @ 12:52pm 
Originally posted by Hiiro:
I have the same issue! Can't pass from the launcher and then it just closes, no matter how many times I try it just closes again :c

My PC is brand new so it's not system requirements problem at all. Super weird, and sad ;;
I'm getting a message that 3 files are missing when I verify my files, tho. Anyways, it doesn't matter how many times I try to fix that, always same error -.-

Did you made it already?

I did everything i could do but still not working, for my sanity I'm giving up, I searched many hours and spent alot of time and staying awake until morning doing everything still not working :(
Originally posted by HiFive:
Originally posted by Hiiro:
I have the same issue! Can't pass from the launcher and then it just closes, no matter how many times I try it just closes again :c

My PC is brand new so it's not system requirements problem at all. Super weird, and sad ;;
I'm getting a message that 3 files are missing when I verify my files, tho. Anyways, it doesn't matter how many times I try to fix that, always same error -.-

Did you made it already?
Have you uninstalled any Expansion Packs or Stuff Packs recently? As I have already told Jujuba, the uninstall is never clean. Registries will be left behind and you need to remove those by hand or with a program like CCleaner.



Originally posted by HiFive:
Originally posted by Hiiro:
I have the same issue! Can't pass from the launcher and then it just closes, no matter how many times I try it just closes again :c

My PC is brand new so it's not system requirements problem at all. Super weird, and sad ;;
I'm getting a message that 3 files are missing when I verify my files, tho. Anyways, it doesn't matter how many times I try to fix that, always same error -.-

Did you made it already?
Have you uninstalled any Expansion Packs or Stuff Packs recently? As I have already told Jujuba, the uninstall is never clean. Registries will be left behind and you need to remove those by hand or with a program like CCleaner.

I deleted all the caches, I deleted all my mods, my saves, my saved sims, I used ccleaner, I sent email for EA too. Also guys you know what is more curious? EA App update The sims 3 to 1.69. 43.024017 and on Steam the update is until 1.67.2.024037. I have all the screenshoots that I take yesterday proving that. Including the Error Message : Unable to start game: service initialization failed (0x0175d824). I searched in many places like reddit, ea, steam and blogs. Nobody can help me, I'm pretty sad, nothing worked to me ;-;

I love so much this game :steamsad:

Also thank you for trying to help me ;3
Last edited by ❀✿Jujuh!❀✿; Jun 25, 2023 @ 1:04pm
HiFive Jun 25, 2023 @ 1:43pm 
Yes, the Steam version has a different number than the EA or Origin version. That's intentional on EA/Steam's part. I forgot to ask what operating system you are using? Windows 10? Windows 11?

SIMS 3 - Alder Lake fix

Originally posted by Anime_Boom:
Do you have a 12th gen or higher intel CPU?

You will need this unofficial fix for the game to launch with PC's with those CPUs

It can be found here > https://modthesims.info/d/667734/intel-alder-lake-patch.html
Last edited by HiFive; Jun 25, 2023 @ 1:46pm
Originally posted by HiFive:
Yes, the Steam version has a different number than the EA or Origin version. That's intentional on EA/Steam's part. I forgot to ask what operating system you are using? Windows 10? Windows 11?
Windows 10
Originally posted by HiFive:
Yes, the Steam version has a different number than the EA or Origin version. That's intentional on EA/Steam's part. I forgot to ask what operating system you are using? Windows 10? Windows 11?
Even if appear another message of error about the version of the game, Steam doesn't have updates this is so unffair. Speending so much in to a game that does'nt even have a good support.
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Date Posted: Jun 23, 2023 @ 10:23pm
Posts: 30