I can't register Sims 3? HELP PLEASE!

[Cinny ♡]

Hi guys,

I'm having trouble trying to register The Sims 3. I purchased on Steam yesterday, I copied the code and tried to entire it via thesims3.com but it didn't work, I got error "
The serial code you entered is invalid. Please enter a valid serial code and re-submit.".

I then googled it and noticed people were recommending to register it via Origin, Origin is no longer in use, so I downloaded the new EA launcher. I tried to input code into register game via new EA launcher, but it said it was already redeemed. I looked in my library ion EA Launcher and noticed it was there. When I click on it, it asks me to download it, but it also gives me the option to BUY IT???? It's in my library, why would I buy it again?

Anyway, the new EA launcher apparently isn't linked to thesims3.com as it's still not registered there, and I tried to put the code in again, and it didn't work, same error message.

I can't find a CD Key on the new EA launcher either. It only has 2 options, download, and buy.

Please help?

[HiFive]

Per someone on this thread:

https://steamcommunity.com/app/47890/discussions/0/3809532508125541533/#c3809532508126501747

Originally posted by hal2003:

You must take close look where you put the code in TheSims3.com. As there are two places to put the keys. The first is for 16 digit codes (store content) the second place is allowing 20 digit code ( base game, expansion packs, stuff packs). But i recommend to register the game in EA App if register everything on TheSims3.com you will get simspoints only for base game (500) and for World Adventures (1000).

The probable reason that the EA launcher is offering to sell the game to you is because the EA version is different than the Steam version. This was something EA insisted on when they agreed to offer the game on Steam. It's the same game, but there is a slight modification that lets EA know that you purchased the game on Steam, and there are rules that apply to what you purchased and where you purchased it.

If I remember correctly, you don't need to register the game with EA in order to play the Steam version, but if you want the simpoints, or you want to download a town that is available from EA for free (Riverview?), then you will need to register it with one of the EA sites.

[Cinny ♡]

Originally posted by HiFive:

Per someone on this thread:

https://steamcommunity.com/app/47890/discussions/0/3809532508125541533/#c3809532508126501747

Originally posted by hal2003:

You must take close look where you put the code in TheSims3.com. As there are two places to put the keys. The first is for 16 digit codes (store content) the second place is allowing 20 digit code ( base game, expansion packs, stuff packs). But i recommend to register the game in EA App if register everything on TheSims3.com you will get simspoints only for base game (500) and for World Adventures (1000).

The probable reason that the EA launcher is offering to sell the game to you is because the EA version is different than the Steam version. This was something EA insisted on when they agreed to offer the game on Steam. It's the same game, but there is a slight modification that lets EA know that you purchased the game on Steam, and there are rules that apply to what you purchased and where you purchased it.

If I remember correctly, you don't need to register the game with EA in order to play the Steam version, but if you want the simpoints, or you want to download a town that is available from EA for free (Riverview?), then you will need to register it with one of the EA sites.

Thank you for this! To register it on those EA sites to get the Riverview town (for example), would I need to buy it from EA for that?

[hal2003]

No you will get key for EA app from Steam for base game and any Expansion or Stuff pack you bought on Steam.

[HiFive]

You don't need to buy the EA version to get the town. Also, if you can't register the base game, try registering one of your expansion packs or stuff packs. Sometimes the base game will finally be accepted after you get a DLC accepted. The site is a bit weird like that. They've changed the rules so many times - I wouldn't be surprised if it's all "spaghetti code" by now. They used to make Steam hide the key for the base game from us, for instance, because people were cheating to get the game for free. Oh, the headaches people had back then.

[Mikey]

contact with EA support, it should can be redeem through EA app and appear automatically in your sims account