The Sims™ 3

The Sims™ 3

Kamaterasu Sep 30, 2018 @ 2:02pm
Problem with installing custom content?
I wanted to instal some cc on my new computer that has never had it installed. I've had my favourite pieces saved on Google Cloud so I just downloaded it and wanted to install into the game.
The game sees only one .package and it's NRAAS mod. I've installed .sims3pack and they work as I put them into Downloads folder, but mod from folder Mods doesn't work, except only one.
I do have Resource.cfg and two folders ( Overrides and Packages ) and I obviously put all .package items into the Package folder, so I did everything the instructions said.
The mods have worked on the same game piece from Steam but on different computer, so I doubt it's something with mods but I did download a bit more so I dunno.
Btw all content is just hair, makeup, clothing... nothing uncommon.
Anyone knows how to make it work ?
Last edited by Kamaterasu; Sep 30, 2018 @ 2:04pm
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Showing 1-15 of 22 comments
NetPCDoc Sep 30, 2018 @ 4:56pm 
In my humble experience with custom content purchased at TheSIms3.com - custom content is usually installed from the downloads folder, via the Game Launcher controls.
igazor Sep 30, 2018 @ 5:02pm 
Two things to check.

1 - Are you clearing the five cache files on the top level of the TS3 user game folder after adding or removing package file content?

2 - Look for a file called DeviceConfig.log (or just DeviceConfig) in that same game folder and do a right-click Properties on it. If the Modification Date/Time does not exactly match the last time you started up the game, then you have a second unwanted game folder someplace and the one you are now adding content to is being ignored by the game. If on Win 10, a popular place for a new unwanted game folder to spawn is in OneDrive. We recommend deactivating OD completely unless you have another everyday use for it.
Kamaterasu Oct 3, 2018 @ 3:17pm 
Originally posted by igazor:
Two things to check.

1 - Are you clearing the five cache files on the top level of the TS3 user game folder after adding or removing package file content?

2 - Look for a file called DeviceConfig.log (or just DeviceConfig) in that same game folder and do a right-click Properties on it. If the Modification Date/Time does not exactly match the last time you started up the game, then you have a second unwanted game folder someplace and the one you are now adding content to is being ignored by the game. If on Win 10, a popular place for a new unwanted game folder to spawn is in OneDrive. We recommend deactivating OD completely unless you have another everyday use for it.


1- what's the five cache files? maybe I don't do that?
2- I can't find a file, where is it exactly?
igazor Oct 3, 2018 @ 5:49pm 
Your user game folder is in Documents, under Electronic Arts\The Sims 3. Or at least, it should be. I'm sorry, but where exactly are you putting the mods and other forms of package content, it should be in the same place.

The cache files to be cleared each time are:
CasPartCache.package
compositorCache.package
scriptCache.package
simCompositorCache.package
socialCache.package (this one is optional)

They will show up without the ".package" parts on their file names if you have Windows set to hide file extensions but would be the same files.
Last edited by igazor; Oct 3, 2018 @ 5:53pm
Kamaterasu Oct 4, 2018 @ 3:59pm 
Originally posted by igazor:
Your user game folder is in Documents, under Electronic Arts\The Sims 3. Or at least, it should be. I'm sorry, but where exactly are you putting the mods and other forms of package content, it should be in the same place.

The cache files to be cleared each time are:
CasPartCache.package
compositorCache.package
scriptCache.package
simCompositorCache.package
socialCache.package (this one is optional)

They will show up without the ".package" parts on their file names if you have Windows set to hide file extensions but would be the same files.


"cleared" each time as deleted?
igazor Oct 4, 2018 @ 4:01pm 
Originally posted by Kamu:
"cleared" each time as deleted?
Yes. They will respawn on their own when the game is started up the next time, unless you have a second (unexpected) game folder that is actually being used.
Kamaterasu Oct 4, 2018 @ 4:08pm 
Originally posted by igazor:
Originally posted by Kamu:
"cleared" each time as deleted?
Yes. They will respawn on their own when the game is started up the next time, unless you have a second (unexpected) game folder that is actually being used.


They have respawned.
The DeviceConfig.log has a good time and date.
I have disabled OneDrive just in case...

I have no idea what else to do...
igazor Oct 4, 2018 @ 4:24pm 
Okay, we can rule out the second folder thing then. Can you try two or three NRaas mods but nothing else in Mods\Packages? It can take only one "bad" item in Packages to block everything else that should load in sequence after it. If any .package based content intended for TS2 or TS4 snuck in, that would do it too.

A little more drastic, but you may need to pull your entire TS3 user game folder out of Documents and let a new one spawn, then setup your Framework again and see if the mods work with no other content in place. Sometimes the entire user game folder, the one called The Sims 3 under Electronic Arts in Documents "goes bad" and needs to be rebuilt. Your saves and other content will still be safe in the pulled out folder if you try this, it's called a "Factory Reset" or the "Clean Folder Test."
Last edited by igazor; Oct 4, 2018 @ 4:27pm
Kamaterasu Oct 4, 2018 @ 4:38pm 
I've taken out all of .packages and then put only 3 oof NRaas mods and they all showed up.

Before when I had all of my packages in AND one NRaas mod, the game could see only NRaas mod, the only thing that appeared in the box at the beginning was NRaas mod.

Also I was using no intro mod and it was working but it wasn't showing in the box. I thought maybe it wasn't showing them in the box, but they were working... ? No, there was nothing in the game (I downloaded only hair, clothing, skins... etc. CAS stuff).
Kamaterasu Oct 4, 2018 @ 4:57pm 
I have tried "re-making" the folder, I re-installed all my CC and still nothing...

Also it showed me an annoucment that the game can't see my graphics card so the settings will be usual, not the lowest but kind of. My computer is quite new and good so I can pull all the settings to the maximum so I have no idea why it said it can't see the card tho...


I had a thought - could there be a problem that the game can't see both sims3pack and packages? Should I try installing only packages?
igazor Oct 4, 2018 @ 4:57pm 
Oh, wait a minute here. Now it sounds like you might not really have an issue that needs fixing. The pop-up box only lists script and core mods that are detected on startup, and it doesn't always list all of those. It will never list tuning mods/tuning files or package based cc that has no scripting (programming) associated with it, that doesn't mean these other things aren't loading. Does the other content show up in-game?

Even on the script mods, after a certain point for many of us the list gives up and just provides what looks like a random sample of what's loading. It's not really a good indicator of much except that your Framework is working.
Last edited by igazor; Oct 4, 2018 @ 4:58pm
igazor Oct 4, 2018 @ 4:59pm 
The clean folder test will trigger the unrecognized graphics card warning one time. That shouldn't really be an issue for concern, it's because your original Options settings file went out with the original game folder and you can reset your settings. Or put the original Options file back in. Or even your entire user game folder back in to replace the new one if it was working better than I thought it sounded.
Last edited by igazor; Oct 4, 2018 @ 5:02pm
Kamaterasu Oct 4, 2018 @ 5:14pm 
The only things that show up in the game are
NRaas mod
no intro mod
and all the .sims3pack files that I put into the Download folder.

The things that don't show up are the rest of .package cc files that I put into the Mod folder (where the NRaas mod and no intro mod are as well as they are a .package files and they works, but not the rest of CC .packages that are in the same folder)
igazor Oct 4, 2018 @ 6:42pm 
Then I'm very sorry, but I would have to say that there is something wrong with those package files. Or at least one of them, anyway.
cruinne Oct 5, 2018 @ 5:40am 
Yes - one way to try to sort it out is to divide them in half, and only put half of them in and then see if they show up in the game. If so, that half is good - divide the other half in half and add them (if not, something in that half is bad, divide it in half, take half out).

Keep dividing in half and moving them in and out until you locate the problem content, then eliminate it.
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Date Posted: Sep 30, 2018 @ 2:02pm
Posts: 22