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Pets on steam does not come with key. I have the same problem and you need to do something that is contact EA to get the key back. Sadly there is no way to mail EA, just chat. The rest can be succesfully registered on Origin because I can see the keys and transfer them there. Its just Pets that causes the issue because for some reason people enjoy pirating Sims 3 Pets (personally I never saw the appeal as its not the best EP in the Sims 3, there are better like Seasons)
Personally I can live without Pets active in my game and I will explain why. You will have to micromanage Pets along with your human Sims. Which considering I have the aforementioned issue is not the worst thing in the world because I play households with professions and up to 5 sims. I love my Pets in real life and that is really the least selling point to that EP (the rest of it is good for what is offered and so on, thats really the only thing I have to say which is less great), so to be clear Pets EP is solid content. I would be even more upset if the lost key was for Seasons or Generations or even UL