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An old thread, but in response to your recent comment I did not have any problems with downloading Riverview. Apparently, some players might have a problem with downloading Riverview despite it being the only free world that can be downloaded from The Sims 3 store that does not cost any money, but I have not experienced any problems with downloading and playing Riverview. It is also listed as well as one of my playable worlds after I successfully downloaded and installed it. While my comment may not be of that much help to you I am just making my point across that downloading Riverview and installing it does work for at least some players. Also, when I successfully downloaded and installed Riverview it was recent as well where I did not need to take any extra steps to make it work properly.
In fact, it's not only Riverview. When i try to install any content from the Sims 3 store, it install normally, and say that the installation was successful...but when I launch the game I don't see any custom content, and when I restart the game all the custom content list is empty...
Someone else mentioned from about a year ago to look for EA stores Patches. If you can find them and it works in helping you great. If that does not work or you can not find the EA stores Patches then good luck with finding a way to fix this problem. Wish there was more knowledge I knew to help you, but I am still fairly new to this game and did not start playing The Sims 3 until late January of 2022. And so, I have only been playing for about two months. I have learned some important things about this game and especially since I have spent a lot of time playing this game in the past few months, but I am still a newbie.