helps with the login

[aelin]

I created an account in the ea games with email, username, put the game key and everything else. I log in to my account at the game's initializer, but when it opens to select the city and start playing, it says that my password is incorrect, so I re-enter the password, which is correct, but still gets incorrect password. what to do?

[† ßâd•£üç]< Îñç™]

Have you tried checking the Sims 3 discussions, or doing a Google search before posting? Again, your question is very vague...

Try the suggestion mentioned here: https://answers.ea.com/t5/The-Sims-3/Invalid-email-password-error/td-p/1987869

[D]

Question is not vague at all, this is a known glitch with the game and I posted it on the Sims forum and couldn't get any help. At the time there is no solution but I'll tell you what I was told: delete the file in sims 3 downloads that's [your email].bin, change your password, or clear your internet explorer cache. Personally, I've done all of these to no avail. It appears to be on EA's end.

[D]

For now you can just play without signing in, it's what I've been doing. Best of luck, waldorf.

Edit: neglected to shoot you this link: https://answers.ea.com/t5/The-Sims-3/Wrong-email-password/td-p/7193611/page/2
EA_Mai is taking info so that they can investigate this problem further, if you can DM them that that will probably help a lot with getting your game back on track

[chesse]

thank you
now i know im not the only kid without the ability to log in

[marstinson]

Originally posted by MSPaint Chesse:

thank you
now i know im not the only kid without the ability to log in

I sympathize (and empathize). FWIW, edgelord is correct that you do not need to be logged in to play the game. I think I logged in once when I installed so I could retrieve my Store content and have not been logged in (in-game) since. I did purchase a couple of things from the Store a while back, but did the installation through the launcher while I was logged in at the Store with my browser. NetPCDoc says this works better with Internet Explorer than Chrome (the way I did it) and I'll defer to his technical expertise on that question, but it worked, which was pretty much all I cared about anyway.

What you lose by not being logged in is really only a couple of trivial things. (1) you can't buy stuff from the Store in-game, (2) you can't post stuff to your social media (no idea how well Facebook is supported, but do your friends really want to see a bunch of Sims-related posts?), and (3) if you have Showtime installed, you cannot use the SimPort functions (not that it worked exceptionally well anyway).

[CrypticPrincess]

once in a while it happens to me as well. How i fix it is I open IE (internet explorer) -> open tools -> from there open internet options -> from there open Advanced tab -> then hit reset .....once you hit reset you will have to restart your computer and it should reset your log in for the sims. i got this info from an old post and it's the only way i fix mine! i hope it works for you:) goodluck!

[whitemoongurl]

Originally posted by marstinson:

What you lose by not being logged in is really only a couple of trivial things. (1) you can't buy stuff from the Store in-game, (2) you can't post stuff to your social media (no idea how well Facebook is supported, but do your friends really want to see a bunch of Sims-related posts?), and (3) if you have Showtime installed, you cannot use the SimPort functions (not that it worked exceptionally well anyway).

You also can't do the in-game online gifting if you're not logged in. You can get free Lifetime Reward points for each gift you send - up to 5 gifts you can send per day with at least 600 Lifetime Reward Points with each gift. I love that feature.

[NetPCDoc]

Seems I have been answering several questions about login issues recently, to recap:

Once one has a valid account at any of these three - origin.com | thesims3.com | store.thesims3.com - sites and an active internet connection while playing The Sims 3, regardless of what the error messages may say, the most common reason for not being able to login from inside the game is because you are ALREADY LOGGED IN!

Should you be browsing any of the above sites from outside of the game - remember that you need to log out before playing The Sims 3 if you desire to login from inside the game!

Except for the purpose of downloading official content - the actual choice of browser may be whatever works for you ...

Downloading official content:

EA has designated Microsoft Internet Explorer (MS-IE) to be the Official Browser for The Sims 3. You should have MS-IE installed and up-to-date on your computer.

Downloading of official content (presumably from the store.thesims3.com site) will use MS-IE "hooks" to download into The SIms 3 Game Launcher's Downloads panel. Content so downloaded may be installed from the Downloads panel of The SIms 3 Game Launcher. So one should not need to login from further into the actual game to get such content.

Edit: be advised - if The Sims 3 Game Launcher is not running when a download (such as explained above) is initiated, you may have a few extra hoops to jump through (pop-ups, etc) as the MS-IE hooks go about getting The Sims 3 Game Launcher up and running, so that it may receive such downloads.

[DK]

It's pretty annoying and so far have not found a solution, just play offline for now

[emmjemm]

I've tried to create a SIms 3 account with an old orgin account ive had for ages (f2p moblie game), i cant get past the create a persona page. Literally I put in a user name click the tick box for T&Cs then press the button and all it does is reload the webpage, nothing to indicate there is something wrong/incomplete. Is it the same as this issue where there is no fix and just have to live with it?

I had been hoping to get custom content but cant seem to get it, looks like i need a proper sims account....which i cant do even with an orgin account.....stupid EA

[General Iffy]

Of course its an EA Problem. I just changed my password for nothing> :| I hate Origin!

[NetPCDoc]

Originally posted by emmjemm:

I've tried to create a SIms 3 account with an old orgin account ive had for ages (f2p moblie game), i cant get past the create a persona page. Literally I put in a user name click the tick box for T&Cs then press the button and all it does is reload the webpage, nothing to indicate there is something wrong/incomplete. Is it the same as this issue where there is no fix and just have to live with it?

I had been hoping to get custom content but cant seem to get it, looks like i need a proper sims account....which i cant do even with an orgin account.....stupid EA

Can you still login with your old origin account at the origin.com site?
Have you tried using the exact same login info to login to either the thesims3.com or the store.thesims3.com sites?

On ingame logins:

As previously stated, if you are already logged in - even if the game is telling you to login again - you can NOT login while already being logged in!

As The Sims 3 does not always properly notice when you are already logged in:
If you want to login from a particular point within the game, then make sure you are logged out at any points before you get to said particular point within the game!

[emmjemm]

When i go on to origin and login everything is fine, heck i even redeemed the key codes for the game and varoius expansion packs, not sure what that does but hey whatever lol

[marstinson]

Originally posted by emmjemm:

When i go on to origin and login everything is fine, heck i even redeemed the key codes for the game and varoius expansion packs, not sure what that does but hey whatever lol

Depending on what you registered, you get some SimPoints, some stuff (World Adventures had a bunch of safari-themed clothing, furniture and whatnot, for example), or Riverview (for the base game). SimPoints can be redeemed at the Store (store.thesims3.com) for stuff or worlds. I got about enough points to buy Hidden Springs, if I remember correctly, but the other worlds required more points than what I got for registering content and some can only be had for cash.

[NetPCDoc]

Originally posted by emmjemm:

I had been hoping to get custom content but cant seem to get it, looks like i need a proper sims account....which i cant do even with an orgin account.....stupid EA

Originally posted by emmjemm:

When i go on to origin and login everything is fine, heck i even redeemed the key codes for the game and varoius expansion packs, not sure what that does but hey whatever lol

That "origin login" is what you need to use to login (i.e. "your proper sims account") at either of - thesims3.com or store.thesims3.com - sites! The store site is where you get Official non-DLC (non-EP & non-SP) custom content. If your favorite Internet Browser is other than Microsoft's Internet Explorer (aka MS-IE) and you are still having issues ... then maybe you should try using an up-to-date MS-IE to browse the store site?

And any rewards for whatever you redeemed at origin.com should already be waiting to be claimed at the store.thesims3.com site; to rephrase (for clarity) - you will not be able to re-redeem whatever was redeemed at the origin.com site, as that has already been redeemed - but the already redeemed rewards should already be unlocked when you login with the same account id at the store site.

Downloads (to The Sims 3 Game Launcher) can be initiated directly from the store site!