Need for Speed: Hot Pursuit

Need for Speed: Hot Pursuit

Sinx Aug 7, 2018 @ 10:20am
Autolog service is not working :(
I bought this game today in sale.
whenever i accept friend request, the client says that he/she is added to the friend list but in fact he/she is not added and unable to check the friend list. and vice versa.
Also I tried making private games and inviting friends but no one can be seen in the friend list even though Steam client alarmed that my friends are playing this game.
After reinstalling, it still remains the same.
Does anyone has this problem? and does anybody knows how to solve this problem, or knows how to make matches with friends without autolog service?
Last edited by Sinx; Aug 8, 2018 @ 5:00am
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Showing 1-15 of 19 comments
Gekka Aug 7, 2018 @ 10:21pm 
same here. struggling for an hour figuring this out but still no way out
ChallAcc Aug 8, 2018 @ 10:14am 
Are you playing with an old account or are you and your friend both new to the game? We're having the same issue, yet the two old accounts are working fine (connected years ago) and my friend who bought the game yesterday are unable to be friends with us.
VengeancE Aug 8, 2018 @ 10:31am 
Autolog is fine no problem from me! Add me my EA ID "ARiCK-VengeancE"
ChallAcc Aug 8, 2018 @ 11:57am 
Originally posted by VengeancE:
Autolog is fine no problem from me! Add me my EA ID "ARiCK-VengeancE"
How? That's our issue.
VengeancE Aug 8, 2018 @ 4:19pm 
my autolog is working properly i did play mp online no issue at all!
crucifingered Aug 8, 2018 @ 5:15pm 
me and friend have both had this issue for three days now, uninstalled twice and tried a plethora of other crap. no luck. very frustrating. EA support is worthless. Did online chat with a guy who didnt seem to understand that i bought the game on steam,,,
crucifingered Aug 8, 2018 @ 5:16pm 
Originally posted by AnD4D:
Are you playing with an old account or are you and your friend both new to the game? We're having the same issue, yet the two old accounts are working fine (connected years ago) and my friend who bought the game yesterday are unable to be friends with us.
yeah its definately something with new accounts from what ive been reading online. people who have had EA accounts can do this fine but we created ours newly when we got the game on a few days ago and are still not working
ChallAcc Aug 8, 2018 @ 6:07pm 
Originally posted by VengeancE:
my autolog is working properly i did play mp online no issue at all!
Brilliant! Thanks for your help. I'll take your advice! :steamfacepalm:
ChallAcc Aug 8, 2018 @ 6:09pm 
Originally posted by crucifingered:
Originally posted by AnD4D:
Are you playing with an old account or are you and your friend both new to the game? We're having the same issue, yet the two old accounts are working fine (connected years ago) and my friend who bought the game yesterday are unable to be friends with us.
yeah its definately something with new accounts from what ive been reading online. people who have had EA accounts can do this fine but we created ours newly when we got the game on a few days ago and are still not working
We did somehow manage to get something working, but I'm unable to look at my friend's profile, and I'm unable to invite her in. She is, however, now able to join me after accepting my friend request. Again, I'm not sure how that will help you though, as I'm an old user, and she's new.

If you're able, I might recommend installing it on another PC and trying it there. Might not work, but the friend list appears to remain.
crucifingered Aug 8, 2018 @ 6:39pm 
Originally posted by AnD4D:
Originally posted by crucifingered:
yeah its definately something with new accounts from what ive been reading online. people who have had EA accounts can do this fine but we created ours newly when we got the game on a few days ago and are still not working
We did somehow manage to get something working, but I'm unable to look at my friend's profile, and I'm unable to invite her in. She is, however, now able to join me after accepting my friend request. Again, I'm not sure how that will help you though, as I'm an old user, and she's new.

If you're able, I might recommend installing it on another PC and trying it there. Might not work, but the friend list appears to remain.
I can try that i think. EA support guy was eventually able to get my game to redeem in origin, but even after that it still did not work
Sunspore Aug 9, 2018 @ 1:09am 
Me and my friend are also having this problem.
crucifingered Aug 9, 2018 @ 6:39am 
Originally posted by Sp00kYY¿:
You need to create ea account here, and use your game code. Then log in with this account in autolog. Sorry if i made any mistakes i don't speak English very well xD
This is exactly what we did, and this does not affect whether or not we can accept friend requests IN the need for speed game.
crucifingered Aug 9, 2018 @ 10:35am 
Originally posted by AnD4D:
Originally posted by crucifingered:
yeah its definately something with new accounts from what ive been reading online. people who have had EA accounts can do this fine but we created ours newly when we got the game on a few days ago and are still not working
We did somehow manage to get something working, but I'm unable to look at my friend's profile, and I'm unable to invite her in. She is, however, now able to join me after accepting my friend request. Again, I'm not sure how that will help you though, as I'm an old user, and she's new.

If you're able, I might recommend installing it on another PC and trying it there. Might not work, but the friend list appears to remain.
tried installing the game on another PC and accepting the friend request, still no luck! just will not accept as a friend
OneSun Aug 9, 2018 @ 12:03pm 
Same here. I add my friend to my firend list. In his friend list, my id is appear. But in my friend list, his id doesn't appear. And after that i and my friends cannot connect to autolog. Playing carrer too cannot connect to autolog. :steamsad:
VengeancE Aug 9, 2018 @ 12:22pm 
https://steamuserimages-a.akamaihd.net/ugc/973227481354376884/45074A4E376D9B678769843C30EB09997CCC8461/

^i'm playing a full lobby match just right now and ur saying autolog service is not working really?
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Date Posted: Aug 7, 2018 @ 10:20am
Posts: 19