Game keeps crashing.

[Mr. Cobb]

Any work arounds? I may have to refund it.

[cheru]

Hi, can you post your PC Specs, details on where the game is crashing as well as a crash report (you can find it using this guide: http://cyberlink.com/support/faq-content.do?id=10449 ) please.

[Mr. Cobb]

Originally posted by cheru:

Hi, can you post your PC Specs, details on where the game is crashing as well as a crash report (you can find it using this guide: http://cyberlink.com/support/faq-content.do?id=10449 ) please.

My Specs:
i5-3570k OC to 3.8 GHZ
8 GB RAM
GTX970


It says in event viewer from last night.


TheSilverCase.exe
5.4.1.40364
57f044d4
xinput1_3.dll_unloaded
9.18.944.0
46145335
c0000005
0000c9d3
408c
01d3bce9b457b260
D:\SteamLibrary\steamapps\common\The Silver Case\TheSilverCase.exe
xinput1_3.dll
eed9ba39-c657-48bf-bdb0-f44c63bd2a4a

[cheru]

Hmm, looks like it may be a DirectX related error.
Can you check you have these runtimes installed:
https://www.microsoft.com/en-us/download/details.aspx?id=8109