unplayable

[ray2160]

what the hell did y'all do to this game can't even play it after the last update unplayable keeps crashing you have a memory leak somewhere please fix this it's been over a month now

[76561198830793588]

Hey there, Ray!

I'm sorry to hear that you're running into some issues with the game, especially for this long. Is it specifically memory leaks? What error message are you seeing when the game crashes?

[ray2160]

1: DirectX encountered an unrecoverable error index buffer map failure not enough memory resources are available to complete this operation

2: create2Dtexture_PC ~&-csub-ger-recon-storch-col&~028bd4e9, 2048, 2048, 12, 7) failed: 8007000e = not enough memory resources are available to complete this operation

memory leak

[ray2160]

My PC

Summary
Operating System
Windows 10 Pro 64-bit
CPU
AMD FX-8350 33 °C
Vishera 32nm Technology
RAM
16.0GB Dual-Channel DDR3 @ 668MHz (11-11-11-28)
Motherboard
ASUSTeK COMPUTER INC. CROSSHAIR V FORMULA-Z (Socket 942) 31 °C
Graphics
BenQ XL2720Z (1920x1080@60Hz)
BenQ GW2750H (1920x1080@60Hz)
4095MB NVIDIA GeForce GTX 1080 (Undefined) 38 °C
Storage
447GB KINGSTON SV300S37A480G (SATA-2 (SSD)) 29 °C
447GB SanDisk Ultra II 480GB (SATA (SSD)) 28 °C
3726GB Seagate ST4000DM000-1F2168 (SATA ) 32 °C
931GB Seagate ST1000DM003-1CH162 (SATA ) 33 °C
3726GB Seagate Backup+ Desk USB Device (USB (SATA) (SSD)) 29 °C
Optical Drives
ASUS BW-14D1XT
Audio
Realtek High Definition Audio
Operating System
Windows 10 Pro 64-bit
Computer type: Desktop
Installation Date: 5/1/2018 7:04:04 PM
Windows Security Center
User Account Control (UAC) Enabled
Notify level 2 - Default
Windows Update
AutoUpdate Not configured
Windows Defender
Windows Defender Disabled
Firewall
Firewall Enabled
Display Name Norton Security
Antivirus
Windows Defender
Antivirus Disabled
Virus Signature Database Up to date
Norton Security
Antivirus Enabled
Virus Signature Database Up to date
.NET Frameworks installed
v4.7 Full
v4.7 Client
v3.5 SP1
v3.0 SP2
v2.0 SP2
Internet Explorer
Version 11.165.17134.0
PowerShell
Version 5.1.17134.1
Java
Java Runtime Environment
Path C:\Program Files\Java\jre1.8.0_171\bin\java.exe
Version 8.0
Update 171
Build 11

Power Profile
Active power scheme Optimized
Hibernation Enabled
Turn Off Monitor after: (On AC Power) 15 min
Turn Off Hard Disk after: (On AC Power) Never
Suspend after: (On AC Power) 60 min
Screen saver Disabled
Uptime
Current Session
Current Time 7/15/2018 9:03:17 PM
Current Uptime 32,735 sec (0 d, 09 h, 05 m, 35 s)
Last Boot Time 7/15/2018 11:57:42 AM

[🍃🪻🪷Sylvie🩵🍸🍵]

Originally posted by ray2160:

what the hell did y'all do to this game can't even play it after the last update unplayable keeps crashing you have a memory leak somewhere please fix this it's been over a month now

Have you updated latest chipset, driver, and firmware? Also, was your CPU/GPU overclocked? If so, lower down clock speed until it's stable.

[˜lokkandload˜™]

As expected, every time someone mentions this error, the devs go all GHOST and disappear. I've had this many times, especially running full screen, try windowed bordered, it does help with this. This is just a trash SHG title being SHG, can't be fixed by end user.

Funny thing is it only ever happens on this title...no other games have issues but WW2.

[76561198830793588]

Originally posted by ray2160:

1: DirectX encountered an unrecoverable error index buffer map failure not enough memory resources are available to complete this operation

2: create2Dtexture_PC ~&-csub-ger-recon-storch-col&~028bd4e9, 2048, 2048, 12, 7) failed: 8007000e = not enough memory resources are available to complete this operation

memory leak

Originally posted by ray2160:

My PC

Summary
Operating System
Windows 10 Pro 64-bit
CPU
AMD FX-8350 33 °C
Vishera 32nm Technology
RAM
16.0GB Dual-Channel DDR3 @ 668MHz (11-11-11-28)
Motherboard
ASUSTeK COMPUTER INC. CROSSHAIR V FORMULA-Z (Socket 942) 31 °C
Graphics
BenQ XL2720Z (1920x1080@60Hz)
BenQ GW2750H (1920x1080@60Hz)
4095MB NVIDIA GeForce GTX 1080 (Undefined) 38 °C
Storage
447GB KINGSTON SV300S37A480G (SATA-2 (SSD)) 29 °C
447GB SanDisk Ultra II 480GB (SATA (SSD)) 28 °C
3726GB Seagate ST4000DM000-1F2168 (SATA ) 32 °C
931GB Seagate ST1000DM003-1CH162 (SATA ) 33 °C
3726GB Seagate Backup+ Desk USB Device (USB (SATA) (SSD)) 29 °C
Optical Drives
ASUS BW-14D1XT
Audio
Realtek High Definition Audio
Operating System
Windows 10 Pro 64-bit
Computer type: Desktop
Installation Date: 5/1/2018 7:04:04 PM
Windows Security Center
User Account Control (UAC) Enabled
Notify level 2 - Default
Windows Update
AutoUpdate Not configured
Windows Defender
Windows Defender Disabled
Firewall
Firewall Enabled
Display Name Norton Security
Antivirus
Windows Defender
Antivirus Disabled
Virus Signature Database Up to date
Norton Security
Antivirus Enabled
Virus Signature Database Up to date
.NET Frameworks installed
v4.7 Full
v4.7 Client
v3.5 SP1
v3.0 SP2
v2.0 SP2
Internet Explorer
Version 11.165.17134.0
PowerShell
Version 5.1.17134.1
Java
Java Runtime Environment
Path C:\Program Files\Java\jre1.8.0_171\bin\java.exe
Version 8.0
Update 171
Build 11

Power Profile
Active power scheme Optimized
Hibernation Enabled
Turn Off Monitor after: (On AC Power) 15 min
Turn Off Hard Disk after: (On AC Power) Never
Suspend after: (On AC Power) 60 min
Screen saver Disabled
Uptime
Current Session
Current Time 7/15/2018 9:03:17 PM
Current Uptime 32,735 sec (0 d, 09 h, 05 m, 35 s)
Last Boot Time 7/15/2018 11:57:42 AM

Thank you very much for letting me know! Sorry for the delay, I have to go home some time haha. When exactly are you seeing this error message? Are you unable to launch the game at all? And what have you tried in order to fix this on your own? I want to seek help from another team, but I'd like to know what you've already tried so we don't retread old ground.

[˜lokkandload˜™]

Not to hijack this thread, but for me I already run a clean boot, updated all local game files and run the latest NVidia driver, but it happens with many older ones too. This can happen after 30-40 minutes of game play or after a couple hours, it is random. I have had this error on at least 5 different occasions since the game released. CPU temps are never above 60c and same for GPU runs mid 50s air cooled. Doesn't happen on any other title but this one. I can leave and go play BO3 for hours and hours at 140fps pegged. Frame rates for this title are all over the map from 1-144 and anywhere in between. The frame rate for this title is so bad its not funny. Not a single map is better than another.

i7 5802k 6 Core
ASUS X99 Deluxe
Hyper 212 CPU Cooler
Adata XPG-Z1 32Gb DDR4 2400
980Ti SC 6Gb
Dual 850 EVO 500GB SSDs (Windows Spanned Volume) OS only win 10 Pro 64
2TB Seagate SSHD games and programs only
Corsair CX750M 80 Plus Gold Modular
BenQ XL2720 27" 144hz 1ms
Dell 24" 75hz monitor for Discord viewing
K55 Corsair KB
Razer Death Adder Chroma Mouse
Astro A40 with Mixamp

and Razer process are killed, due to past WW2 issues with that software.
The only other software I run is GeForce Experience and Discord...Norton antivirus is placed in ghost/standby mode while gaming. Regardless, AV doesn't interfere with any game I own...


The only potential workaround is placing this game in Windowed Bordered mode, this doesn't eliminate the problem, but does reduce the frequency of occurance.

[ANDO]

As a contrast, I get smooth FPS and no problems like mentioned. I use the highest filmic AA option, all render resolutions are 1080p/native, shadows are high and so are their depth. I disable motion blur, that's about it, because I can reliably produce a crash with it, and fix it by disabling it. I don't need subsurface scattering, either, so it is off.

I have an i5-4590, gtx 1060 6gb, 16gb ram, game is on samsung ssd, page file is on separate, hard, disk 16000MB contiguous at start of drive, 60hz dell s-series monitors.

I notice that many with FPS complaints are using 144hz monitors.

Good luck to you all, I am confident that it can be sorted on your end, or perhaps a programmatic solution can be found once we all hone in on the issue - the 144hz monitor trend among these issues stands out the most to me, every time.

[˜lokkandload˜™]

Well that is sad, since it's not an issue with all other recent Triple AAA titles, they run smoothly on ultra/high settings flawlessly on a 144hz monitor pegged for hours at 140fps. Coding for this game is trash it seems.

[ANDO]

Well, I'm not sure that is the issue, just a common monitor hz I have been noticing.

[ray2160]

know my system is not overclocked at all

played fine until this last update I did everything under the sun to try to play nothing helps I play for 2 to 5 minutes and that's when it crashes I have all the latest drivers

something is seriously wrong hopefully it gets fixed soon with an update

[ray2160]

Graphics
Monitor 1
Name BenQ XL2720Z on NVIDIA GeForce GTX 1080
Current Resolution 1920x1080 pixels
Work Resolution 1920x1040 pixels
State Enabled
Multiple displays Extended, Primary, Enabled
Monitor Width 1920
Monitor Height 1080
Monitor BPP 32 bits per pixel
Monitor Frequency 60 Hz
Device \\.\DISPLAY1\Monitor0
Monitor 2
Name BenQ GW2750H on NVIDIA GeForce GTX 1080
Current Resolution 1920x1080 pixels
Work Resolution 1920x1040 pixels
State Enabled
Multiple displays Extended, Secondary, Enabled
Monitor Width 1920
Monitor Height 1080
Monitor BPP 32 bits per pixel
Monitor Frequency 60 Hz
Device \\.\DISPLAY2\Monitor0
NVIDIA GeForce GTX 1080
Manufacturer NVIDIA
Model GeForce GTX 1080
Device ID 10DE-1B80
Revision A2
Subvendor Undefined (0000)
Current Performance Level Level 0
Current GPU Clock 139 MHz
Current Memory Clock 405 MHz
Current Shader Clock 405 MHz
Voltage 0.625 V
Technology 16 nm
Bus Interface PCI Express x16
Temperature 37 °C
Driver version 24.21.13.9836
BIOS Version 86.04.17.00.01
Memory 4095 MB
Count of performance levels : 1
Level 1 - "Perf Level 0"
GPU Clock 1607 MHz
Shader Clock 5005 MHz

[ray2160]

RAM
Memory slots
Total memory slots 4
Used memory slots 4
Free memory slots 0
Memory
Type DDR3
Size 16384 MBytes
Channels # Dual
DRAM Frequency 668.9 MHz
CAS# Latency (CL) 11 clocks
RAS# to CAS# Delay (tRCD) 11 clocks
RAS# Precharge (tRP) 11 clocks
Cycle Time (tRAS) 28 clocks
Bank Cycle Time (tRC) 34 clocks
Physical Memory
Memory Usage 26 %
Total Physical 16 GB
Available Physical 12 GB
Total Virtual 16 GB
Available Virtual 9.76 GB
SPD
Number Of SPD Modules 4
Slot #1
Type DDR3
Size 4096 MBytes
Manufacturer Corsair
Max Bandwidth PC3-10700H (667 MHz)
Part Number CMZ8GX3M2A2133C11
SPD Ext. XMP
Timing table
Frequency CAS# Latency RAS# To CAS# RAS# Precharge tRAS tRC Voltage
JEDEC #1 444.4 MHz 6.0 6 6 16 23 1.500 V
JEDEC #2 518.5 MHz 7.0 7 7 19 27 1.500 V
JEDEC #3 666.7 MHz 9.0 9 9 24 34 1.500 V
XMP-2132 1066 MHz 11.0 11 11 30 1.500 V
Slot #2
Type DDR3
Size 4096 MBytes
Manufacturer Corsair
Max Bandwidth PC3-10700H (667 MHz)
Part Number CMZ8GX3M2A2133C11
SPD Ext. XMP
Timing table
Frequency CAS# Latency RAS# To CAS# RAS# Precharge tRAS tRC Voltage
JEDEC #1 444.4 MHz 6.0 6 6 16 23 1.500 V
JEDEC #2 518.5 MHz 7.0 7 7 19 27 1.500 V
JEDEC #3 666.7 MHz 9.0 9 9 24 34 1.500 V
XMP-2132 1066 MHz 11.0 11 11 30 1.500 V
Slot #3
Type DDR3
Size 4096 MBytes
Manufacturer Corsair
Max Bandwidth PC3-10700H (667 MHz)
Part Number CMZ8GX3M2A2133C11
SPD Ext. XMP
Timing table
Frequency CAS# Latency RAS# To CAS# RAS# Precharge tRAS tRC Voltage
JEDEC #1 444.4 MHz 6.0 6 6 16 23 1.500 V
JEDEC #2 518.5 MHz 7.0 7 7 19 27 1.500 V
JEDEC #3 666.7 MHz 9.0 9 9 24 34 1.500 V
XMP-2132 1066 MHz 11.0 11 11 30 1.500 V
Slot #4
Type DDR3
Size 4096 MBytes
Manufacturer Corsair
Max Bandwidth PC3-10700H (667 MHz)
Part Number CMZ8GX3M2A2133C11
SPD Ext. XMP
Timing table
Frequency CAS# Latency RAS# To CAS# RAS# Precharge tRAS tRC Voltage
JEDEC #1 444.4 MHz 6.0 6 6 16 23 1.500 V
JEDEC #2 518.5 MHz 7.0 7 7 19 27 1.500 V
JEDEC #3 666.7 MHz 9.0 9 9 24 34 1.500 V
XMP-2132 1066 MHz 11.0 11 11 30 1.500 V

[ray2160]

CPU
AMD FX-8350
Cores 8
Threads 8
Name AMD FX-8350
Code Name Vishera
Package Socket AM3+ (942)
Technology 32nm
Specification AMD FX-8350 Eight-Core Processor
Family F
Extended Family 15
Model 2
Extended Model 2
Stepping 0
Revision OR-C0
Instructions MMX (+), SSE, SSE2, SSE3, SSSE3, SSE4.1, SSE4.2, SSE4A, AMD 64, NX, VMX, AES, AVX, FMA3, FMA4
Virtualization Supported, Disabled
Hyperthreading Not supported
Fan Speed 1804 RPM
Bus Speed 200.7 MHz
Rated Bus Speed 2608.7 MHz
Stock Core Speed 4000 MHz
Stock Bus Speed 200 MHz
Average Temperature 29 °C
Caches
L1 Data Cache Size 8 x 16 KBytes
L1 Instructions Cache Size 4 x 64 KBytes
L2 Unified Cache Size 4 x 2048 KBytes
L3 Unified Cache Size 8192 KBytes
Cores
Core Speed Multiplier Bus Speed Rated Bus Speed Temperature Threads
Core 0 4113.7 MHz x 20.5 200.7 MHz 2608.7 MHz 29 °C APIC ID: 0
Core 1 4214.1 MHz x 21.0 200.7 MHz 2608.7 MHz 29 °C APIC ID: 1
Core 2 1404.7 MHz x 7.0 200.7 MHz 2608.7 MHz 28 °C APIC ID: 2
Core 3 4113.7 MHz x 20.5 200.7 MHz 2608.7 MHz 29 °C APIC ID: 3
Core 4 4113.7 MHz x 20.5 200.7 MHz 2608.7 MHz 29 °C APIC ID: 4
Core 5 4113.7 MHz x 20.5 200.7 MHz 2608.7 MHz 29 °C APIC ID: 5
Core 6 4113.7 MHz x 20.5 200.7 MHz 2608.7 MHz 29 °C APIC ID: 6
Core 7 4113.7 MHz x 20.5 200.7 MHz 2608.7 MHz 29 °C APIC ID: 7

[˜lokkandload˜™]

Just understand it's not your rig....it's the lazy game coding. Frame rates are fine on all Triple AAA titles except this WW2 TURD.