multiplayer controller issues

[Areken]

when I connect my controller to my computer then go into the game, the game recongnized that i have both my controller and mouse/keyboard and creates a party saying that i have 2 players. when i go into a game it goes slit screen with my controller controlling both screens does anyone know how to resolve this issue?

[76561198439890260]

Hi there!

In gamepad settings, there's an option to enable or disable guest gamepad. Make sure that is set to disabled. Let me know if that solves it for you.

[Areken]

When I go into the gamepad settings it allows me to enable or disable the game pad, when It is enabled it will not let me take the guest away it only allows me to switch between which is the main input. I then tryed removing both my mouse and keyboard from the computer while the controller is active but it would not let me disable them it still regestered them as being connected.

[brunoclark96]

im having the same problem really annoying

[brunoclark96]

Originally posted by ATVIAssist_Elany:

Hi there!

In gamepad settings, there's an option to enable or disable guest gamepad. Make sure that is set to disabled. Let me know if that solves it for you.

the option to do that is not there

[Areken]

Originally posted by brunoclark96:

Originally posted by ATVIAssist_Elany:

Hi there!

In gamepad settings, there's an option to enable or disable guest gamepad. Make sure that is set to disabled. Let me know if that solves it for you.

the option to do that is not there

I have even tryed going into big picture mode then disconnecting my m/kb and then plugging in my controller then loading into the game but it does not fix this issue

[76561198439890260]

Thanks for getting back to me and letting me know what steps you've tried.

Have you properly enabled your gamepad in the WWII settings?

Also when navigating the menus, do the controller buttons show or the keyboard keys?

[brunoclark96]

Originally posted by ATVIAssist_Elany:

Thanks for getting back to me and letting me know what steps you've tried.

Have you properly enabled your gamepad in the WWII settings?

Also when navigating the menus, do the controller buttons show or the keyboard keys?

Yes i have properly enabled the gamepad settings. also the controller buttons show

[76561198439890260]

Thank you.

A few more questions, how are you connecting your controller to your pc?

Bluetooth, wired, and/or are you using an emulator?

[brunoclark96]

Originally posted by ATVIAssist_Elany:

Thank you.

A few more questions, how are you connecting your controller to your pc?

Bluetooth, wired, and/or are you using an emulator?

ive tried both and no i am not but it worked for a while andd just recently started doing this

[Hooded Crow]

anyway you guys could help me get a refund for this? It took me 7 hours of getting destroyed in multiplayer to realize you disabled aim assist. Steam has denied me 5 times now and I'm not really having fun which sucks to basically have thrown away $100

[Areken]

Originally posted by ATVIAssist_Elany:

Thank you.

A few more questions, how are you connecting your controller to your pc?

Bluetooth, wired, and/or are you using an emulator?

i am using a ps4 controller that is connected by wire and i am just using pic picture mode on steam

[76561198439890260]

Hi again!

Apologies for the late response. I have a few more questions for you regarding this issue as I'd like to figure out what could be causing this.

- Do you happen to have a Steam controller wireless receiver plugged in?
- When playing a game in split-screen, are you the bottom player or the top player when using your controller?
- Have you tried playing WWII without big picture mode enabled?
- Are you using any third-party software for button mapping?
- You mentioned that it worked for awhile, how long were you able to play with controller enabled prior to it recognizing two players?

[maguss81]

I'm having the same issue as others.
Do you happen to have a Steam controller wireless receiver plugged in?
I'm using a PlayStation Dual Shock 4 wired.

- When playing a game in split-screen, are you the bottom player or the top player when using your controller?
It makes you control both top and bottom players at the same time.

- Have you tried playing WWII without big picture mode enabled?
Yes, it makes no difference.

- Are you using any third-party software for button mapping?
No

- You mentioned that it worked for awhile, how long were you able to play with controller enabled prior to it recognizing two players?
It probably started when Splitscreen was introduced, in the patch.

When trying to change the Guest Gamepad, it stays stuck on XInput Controller 1. It has the arrows like you can change it, but nothing happens.

[Insanity101986]

I am having the same problem. It worked fine for a while when I used my PS4 controller pluged into the PC USB port now it acts like there is a 2nd player and wont let me disable the guest controller. This is beginning to agrovate me. I got this on steam as a gift and havent bought it for consol. I wanted to use a controller so I can sit back and play but its impossible when it has a split screen and I am the only player. Any word on a fix for this?

[76561198439890260]

Hey all,

For both you and magus, you cannot disable guest gamepad at all, correct? Is that when you have your controller plugged in and working properly?

I messed with the settings myself to see what might be causing this for you guys.

It seems when you have your controller connected and you disable gamepad, the controller that is plugged in will default to the guest gamepad. I highly suggest disabling gamepad and then with KB/M change guest gamepad to "disabled" then proceed to enable gamepad again.

Disabling guest gamepad manually while already having gamepad disabled should work in regards to the game recognizing two players.