Map Loading Problem

[o0 Rain 0o]

hi, i have a big problem with the map loading in multyplayer, every time i join a match, is already started, on Search and Destroy i start at the round 2, and this is a big problem, my pc is over the system requirement so i think is not an hardware probem, so i need help for fix it fast as possible pls. i had seen in other forum and i check that is not only a my problem :( so we need help. ty and bye :)

[ATVIAssist_Sean]

Hey there,

Sorry to hear you are running into that issue, but have you tried anything to fix it so far? Also, do you experience slow loading when loading up the Campaign or Zombies? What about if you load up custom matches?

I can't tell if you are having an issue with the maps loading slowly or having trouble getting you into a match, or if you are just legitimately joining matches that are already in progress. Please let me know some more details and what you've already tried. Thanks.

[o0 Rain 0o]

Originally posted by ATVIAssist_Sean:

Hey there,

Sorry to hear you are running into that issue, but have you tried anything to fix it so far? Also, do you experience slow loading when loading up the Campaign or Zombies? What about if you load up custom matches?

I can't tell if you are having an issue with the maps loading slowly or having trouble getting you into a match, or if you are just legitimately joining matches that are already in progress. Please let me know some more details and what you've already tried. Thanks.

i have the same problem in zombie and in custom match, the problem is the very slow maps loading, some people tell me "is the HDD" but i have the game installed on the SSD, so is not a drive problem; i had tryed the most stupid things seen on the web for solve this problem (disable the V-Sync, use full screen, use low video settings, lock the FPS) but no one fix this, i dont know what i can do more
p.s. when i said "every time i join a game, it's already started" this happens starting from the lobby and not entering into a match in progress

[ATVIAssist_Sean]

Originally posted by ·Andrea·Leo·:

i have the same problem in zombie and in custom match, the problem is the very slow maps loading, some people tell me "is the HDD" but i have the game installed on the SSD, so is not a drive problem; i had tryed the most stupid things seen on the web for solve this problem (disable the V-Sync, use full screen, use low video settings, lock the FPS) but no one fix this, i dont know what i can do more
p.s. when i said "every time i join a game, it's already started" this happens starting from the lobby and not entering into a match in progress

Thanks for the response and sorry to hear you tried all of that without any fixes. I would have thought the same and that it might be a HDD or CPU issue, but have you tried to make sure that your graphics card and Windows are fully updated?

Also, when you are in-game could you alt tab and check your processes to see what it shows your CPU load or processing speed at? It certainly sounds like that shouldn't be an issue, but there are always so many different possibilities and it could just a hardware issue with your ram, gfx card, or CPU.

[o0 Rain 0o]

Originally posted by ATVIAssist_Sean:

Originally posted by ·Andrea·Leo·:

Thanks for the response and sorry to hear you tried all of that without any fixes. I would have thought the same and that it might be a HDD or CPU issue, but have you tried to make sure that your graphics card and Windows are fully updated?

Also, when you are in-game could you alt tab and check your processes to see what it shows your CPU load or processing speed at? It certainly sounds like that shouldn't be an issue, but there are always so many different possibilities and it could just a hardware issue with your ram, gfx card, or CPU.

the Graphic card is fully updated and windows too, the cpu load is never over the 70% when the map is "in loading" and the ram is not fully used; and i have another one person in my clan with obviusly a completly different pc and he have the same loading problem, and i see on the web others people with very good hardware whith the same problem.
so i think is not only a hardware problem, i think there is some other things behind this problem.

[o0 Rain 0o]

Originally posted by ·Andrea·Leo·:

Originally posted by ATVIAssist_Sean:

the Graphic card is fully updated and windows too, the cpu load is never over the 70% when the map is "in loading" and the ram is not fully used; and i have another one person in my clan with obviusly a completly different pc and he have the same loading problem, and i see on the web others people with very good hardware whith the same problem.
so i think is not only a hardware problem, i think there is some other things behind this problem.

UP

[[KS4L] Prankster NL]

Originally posted by ATVIAssist_Sean:

Originally posted by ·Andrea·Leo·:

i have the same problem in zombie and in custom match, the problem is the very slow maps loading, some people tell me "is the HDD" but i have the game installed on the SSD, so is not a drive problem; i had tryed the most stupid things seen on the web for solve this problem (disable the V-Sync, use full screen, use low video settings, lock the FPS) but no one fix this, i dont know what i can do more
p.s. when i said "every time i join a game, it's already started" this happens starting from the lobby and not entering into a match in progress

Thanks for the response and sorry to hear you tried all of that without any fixes. I would have thought the same and that it might be a HDD or CPU issue, but have you tried to make sure that your graphics card and Windows are fully updated?

Also, when you are in-game could you alt tab and check your processes to see what it shows your CPU load or processing speed at? It certainly sounds like that shouldn't be an issue, but there are always so many different possibilities and it could just a hardware issue with your ram, gfx card, or CPU.

Are you seriously suggesting this is the first time you heard of this problem? There is dozens of threads about this problem. Also on Reddit with thousands of upvotes. The problem also excists on Xbox One and Playstation 4, so it has nothing to do with the PC.Half my matches start with spectating the game before I can ever spawn. I usualy miss the first flag caps or even the first objective on WAR. It has happend that 4 out of 6 player on our team are spectating while the other team is already capping objectives. I'm not late in the game, I watch the countdown from 15 to zero but then.. Nothing. Spectating.

Edit: Reddit Link for other Thread:

https://www.reddit.com/r/WWII/comments/7fon8v/the_game_has_been_out_for_3_weeks_and_i_still_get/

[o0 Rain 0o]

Originally posted by Prankster NL:

Originally posted by ATVIAssist_Sean:

Thanks for the response and sorry to hear you tried all of that without any fixes. I would have thought the same and that it might be a HDD or CPU issue, but have you tried to make sure that your graphics card and Windows are fully updated?

Also, when you are in-game could you alt tab and check your processes to see what it shows your CPU load or processing speed at? It certainly sounds like that shouldn't be an issue, but there are always so many different possibilities and it could just a hardware issue with your ram, gfx card, or CPU.

Are you seriously suggesting this is the first time you heard of this problem? There is dozens of threads about this problem. Also on Reddit with thousands of upvotes. The problem also excists on Xbox One and Playstation 4, so it has nothing to do with the PC.Half my matches start with spectating the game before I can ever spawn. I usualy miss the first flag caps or even the first objective on WAR. It has happend that 4 out of 6 player on our team are spectating while the other team is already capping objectives. I'm not late in the game, I watch the countdown from 15 to zero but then.. Nothing. Spectating.

Edit: Reddit Link for other Thread:

https://www.reddit.com/r/WWII/comments/7fon8v/the_game_has_been_out_for_3_weeks_and_i_still_get/

Tanks for the help in this discussion :) i hope someone can fix this soon as possible.

[Coico]

It startet a few weeks ago, when they came out with a patch. Cause before the patch I had no problems.

[ATVIAssist_Sean]

Thanks for the response and if you do find anything that fixes the issue in that Reddit thread that Prankster NL referred then please do report back with what fixed it. Like you said there are certainly other people who have run into this problem, but many times it does seem to be something wrong either with the hardware, connection, or the installation itself.

However, I know you've tried many different troubleshooting options already. Let me report up this issue as a bug. For that I would just need to know some of your basic details, like what Windows OS you are using, CPU, GFX card, and RAM? Let me know. Thanks.

[o0 Rain 0o]

Windows OS: windows 10
GFX: gtx r9 380x 4gb Vram
CPU: AMD Ryzen R5 1500x
Connection:100Mb (download)
20Mb (upload) 9ms (ping)
Installation: i have reinstalled the game yesterday again on the SSD (but no results for this problem)

[ATVIAssist_Sean]

Originally posted by ·Andrea·Leo·:

Windows OS: windows 10
GFX: gtx r9 380x 4gb Vram
CPU: AMD Ryzen R5 1500x
Connection:100Mb (download)
20Mb (upload) 9ms (ping)
Installation: i have reinstalled the game yesterday again on the SSD (but no results for this problem)

Thanks so much for the details and sorry for the delay in response. Are you still having this issue? If so, let me report up your details. Let me know and thanks for the patience.

[WanzerStrum]

Originally posted by ATVIAssist_Sean:

Thanks so much for the details and sorry for the delay in response. Are you still having this issue? If so, let me report up your details. Let me know and thanks for the patience.

Sean, another thread mentioned that disabling vsync fixes the long load times. Could there be a bug with vsync and HDD access?

Specs:
i5-8600k, 16GB DDR4, GTX 1070, m.2 Samsung Evo.
Sometimes the map loads and I'm in before the counter, other times like Ardennes Forest and Sainte-Marie-du-Mont I'm in after the timer finishes. Really stranger.

[ATVIAssist_Sean]

Hey there,
Did disabling vsync have any effect for you? I'm not aware of any specific bugs with vsync like that, but I know it can generally cause issues if the GFX card is struggling for one reason or another. However, with your setup that certainly shouldn't be the case.

For your situation are you only seeing those longer load times just on those two specific maps and every single time? The only clear reason for that would be that something in that map is taking significantly longer to load, but I know SHG did recently address some issues with a similar bug where it would just put you into spectator until it loaded you in properly.

[WanzerStrum]

Originally posted by ATVIAssist_Sean:

Hey there,
Did disabling vsync have any effect for you? I'm not aware of any specific bugs with vsync like that, but I know it can generally cause issues if the GFX card is struggling for one reason or another. However, with your setup that certainly shouldn't be the case.

For your situation are you only seeing those longer load times just on those two specific maps and every single time? The only clear reason for that would be that something in that map is taking significantly longer to load, but I know SHG did recently address some issues with a similar bug where it would just put you into spectator until it loaded you in properly.

Disabling in game vsync sped up my load times to what they should be. I used to load a map and the match would have already started, now I'm loaded before the countdown timer even starts. It wasn't just for those maps, it was for all maps, just those two for some reason took a lot longer. I can't stress enough how this isn't an issue with hardware or loading of 'larger' maps, it seems like there's something behind the scenes causing trouble with loading the assets while vsync is enabled.

tl;dr disabling in game vsync sped up my load times tenfold

[ATVIAssist_Sean]

I see, thanks for checking that out and reporting back. I'm glad to hear that helps in the meantime at least. I'll do some tests on my own to see if I can replicate based on my PC here, but most likely it is going to be a mixture of Vsync and how it is working with your hardware. Let me know if anything changes or if you run into any other issues.