"Device Hung" Error

[Nero479]

I've been getting an error recently "DXGI Error Device Hung" where the game just freezes and I need to shut it down (random places). Anyone else getting this or know how to fix it? Temps are all fine. Drivers all up to date. Ryzen 1600 at stock, RX 480, 8 GB Ram if it matters. I know 8 GB is minimum for this game, not sure if that has anything to do with it.

[Wooleypath97]

i have the problem alot when I play with a i7 7700k, gtx 1080 sli. i found that lowering the graphics (not resolution) has removed the problem for me, but i have to reduce everything down to the lowest value. i opened up msi afterburner to see what was happening and found a big spike in both cards for usage. i did have the cards overclocked with max graphics by 100 mHz (which is stable for me), but still had the problem after the overclock was reduced to 0. so in my conclusion i think it would be the graphic settings that might be causing the problem.

[ShadowGrip]

same issue. just got the game. can't even play it. RIP $52. scammed for crappy developed game. PC port CoD garbage again.

[pc2k17]

First let me say I am a computer engineer. I bought the digital download of COD WWII from game stop. I was dissapointed that I couldn't download an ISO and was forced to download and play thru steam, but I figured I'll give steam a try since I never used it before. Like many others I was getting this same direct x error. The game was almost unplayable. I tried all the troubleshooting steps listed in the forums, which are nothing more than busy work and even our 1st level help desk techs wouldn't give out those meaningless steps. I searched the internet and found a bunch of "fixes", tried them all and none worked. Here is what I tried:

Updated Nivida drivers to latest version, tried old drivers, tried drivers in between, tried the dell drivers. Settled on verion 388.59 as they seemed best.

Optimize video in COD game

Reinstall redistributables from C:\Program Files (x86)\Steam\steamapps\common\Call of Duty WWII\_CommonRedist\DirectX\Jun2010

Change optimize for compute performance to ON in nvidia control panel > 3d settings > program settings

Go to "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\GraphicsDrivers" and create a key of type "DWORD (32-bit)" and name "TdrDelay" with a value of 10 as Decimal value. (I set it to 0 or 10 or 60)

Changed to balanced mode in nvidia control panel

Add steam folder to exclusions list in windows defender

Then, being an engineer and having the tools and know how, I decided to "crack" the game that I bought and remove steam. Since I don't play multiplayer this was no big deal for me. After removing steam I started a new game and BAM, everything plays flawlessly. THE ISSUE IS NOT WITH THE COD GAME, IT IS WITH STEAM. Once I removed steam, the game plays perfectly and now it's real fun. Yes only single play, and I'm playing campaign, but it is great without steam, no errors at all.

Note: I will not provide my "cracked" version of the game to anyone, because I don't condone that sort of thing, I just did it as a troubleshooting step. This is what engineers do when trying to find the source of an issue.

Steam techs and devs....... fix your program. It has some serious coding issues that cause direct x to crash during game play. For your reference here are my computer specs:

Dell all-in-one with 24" touch screen
Intel I7 6700HQ @ 2,6GHz (6M Cache, up to 3.50 GHz)
16GB, 2133MHz, DDR4 - 2 DIMMs
NVIDIA GeForce 940M 4GB GDDR3 (used for game play)
Intel HD Graphics 530 (used for basic computer needs)
1TB 5400 rpm Hard Drive + 32GB mSATA Solid State Drive

Until the steam devs fix the issue I will be uninstalling steam. I'll check back in several months to see if it's fixed or not. Good luck to everyone else.

[ShadowGrip]

only way i found to play is in editing the .exe's in the SteamLibrary and putting them in compatibility mode Win7

[🐷! O!NK ! ™ © 🐷]

lol "i cracked the game" you mean you downloaded the no cd patch from game copy world thats been available since the beta

[🐷! O!NK ! ™ © 🐷]

also , you should be banned for "cracking it"

[pc2k17]

Escrito originalmente por ! ʘ!NK ! ™ ©:

lol "i cracked the game" you mean you downloaded the no cd patch from game copy world thats been available since the beta

No I didn't download anything. I took the game I bought and "fixed" it. As I said, if you would have read my post, I'm an engineer and know how to do these things. I "edited", "cracked", what ever you wish to call it and made it work for me. This is what real computer engineers do all day long. We fix mistakes devs made and repackage the .exe or .msi to a working copy. I do this in my job everyday. Also as I said I don't use multiplayer and steam is garbage, so there's no need to ban because I don't use multiplayer, never will, and I'm not using steam anymore because it's got serious coding issues. Please read the post next time you want to reply so you don't look so ignorant. I only have steam still installed so I could check this thread because I was hoping someone from steam would see this thread and fix their broken garbage.

[pc2k17]

Escrito originalmente por ! ʘ!NK ! ™ ©:

also , you should be banned for "cracking it"

And...... also do a search on Admin Studio....... educate yourself, so your ignorance doesn't show so much. Millennials........ sigh......

[ShadowGrip]

Still working with "only way i found to play is in editing the .exe's in the SteamLibrary and putting them in compatibility mode Win7"

[Lazarus {FATE}]

What? Not another epeen ??!!!

Who cares if your device is hung??

^^^^^
Sorry quiet day here at the asylum

[pc2k17]

Escrito originalmente por ShadowGrip:

Still working with "only way i found to play is in editing the .exe's in the SteamLibrary and putting them in compatibility mode Win7"

That's good to know. I'm going to try this on my other computer and if it works and try to figure out why, then post any info I gather. Of course if steam support, devs, etc, don't care then it'll never get fixed anyway.

I'm running Windows 10 Pro, Version 1709, Build 16299.125

What OS, bit, version, build are you running?

[ShadowGrip]

Same as your build

[Wooleypath97]

i have only one question for pc2k17, how long have you played your "cracked" game for. i get the issue after a hour or so playing. i also did some looking around and found that steam is used to help look for game be to make a server that is player hosted. i think you have the same hatred as steam as my brother has for itunes. thinking that it is a viruse and refuses to download music onto his iphone through itunes. so in my view you most likley solved it using one of the othere changes with out giving proper/fair procedure for every solution.

[gorlock the destroyer]

yes same thing has been happening to me. It is making the game unplayable

[ShadowGrip]

Escrito originalmente por Syzt3m:

yes same thing has been happening to me. It is making the game unplayable

yeah all CoD games have this issue and they don't give a ♥♥♥♥ cause they make ♥♥♥♥ tons of money. Only way to get their attention is a lawsuit.