Rec Room

Rec Room

I cannot register.
I'm having a lot of fun with this game, but I would like to register. When I do what it takes to register, I type in my Email, it gets sent to the right Email, I open it, I click the link, I type in the credentials I want, then I press the button to register, but it does not register, I have waited for over 14 hours since the first time i tried registering, I've tried registering regularly, but no matter what I do, when I type in the username and password on the site or in-game it always says that the credentials are invalid, my account simply isnt registring, its not being created, it does not work, please help if you know anything.
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Showing 1-6 of 6 comments
Carthage  [developer] Jan 12, 2019 @ 6:00am 
Huh, that's a weird one. If you could put in a support ticket[recroom.happyfox.com], we'll have a look and see what's going on!
TheVikingsKing Jan 13, 2019 @ 2:02am 
Ok.
Carthage  [developer] Jan 13, 2019 @ 2:30am 
Update on this one: we've found a bug in our registration site (it's actually the return of this bug!) which is resulting in it not displaying error messages if you try to give yourself an invalid username. Registration doesn't actually complete, but you still get the page that looks like it did. For clarity, the restrictions for usernames are:
  • Alphanumeric characters only (no special characters or spaces)
  • It must be unique (you can't pick a username that another player already has)

That second one can be a bit of a nuisance. However, you can check if someone already has a specific username by visiting https://rec.net/user/[username] - If that page doesn't exist for the username you want, it's all yours!

We'll try to get that bug fixed as soon as we can.
TheVikingsKing Jan 13, 2019 @ 3:15am 
The name I would like is the same as the one I have here on steam, is there a minimum length for the password tough? That might be my issue.
Carthage  [developer] Jan 13, 2019 @ 9:06am 
Yup, good thinking! Minimum length for passwords is 8 characters.
TheVikingsKing Jan 14, 2019 @ 2:55am 
That's my issue. I can get it fixed now.
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Showing 1-6 of 6 comments
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Date Posted: Jan 12, 2019 @ 3:32am
Posts: 6