Keep getting kicked back to dorm even though I'm playing the game

[MF HARAMBE]

Game says I'm inactive even when im moving around, jumping, etc. Any clue how to fix this? I re installed and it still doesnt work

[Star Centurion]

Can you submit a ticket to http://recroom.happyfox.com/new and explain the situation? They should be able to clear that up on their end.

[Mobstar]

I opened a ticket about a week ago for the same issue!
It's taking FOREVER to get an answer.. all I want to do is play with my son!!
Are you also on the Index?
The game basically thinks you are AFK so it kicks you back to your dorm room. if you look at your Avatar you'll see ZZzzs coming out of your face. Basically it thinks you're not active for some stupid reason.

[MF HARAMBE]

Originally posted by Mobstar:

I opened a ticket about a week ago for the same issue!
It's taking FOREVER to get an answer.. all I want to do is play with my son!!
Are you also on the Index?
The game basically thinks you are AFK so it kicks you back to your dorm room. if you look at your Avatar you'll see ZZzzs coming out of your face. Basically it thinks you're not active for some stupid reason.

Yep, I'm using the index aswell, idk what the issue is with this

[Star Centurion]

I already submitted both of your comments to their feedback sections. This bug really should be prioritized if it's actively preventing people from playing.

[Star Centurion]

Edit: New patch is out! This issue should hopefully be fixed now. Thank you all for the reports and writing in to let us know.

[MadChannel]

i can't play either! =( same thing!

[Star Centurion]

Originally posted by Weebay:

i can't play either! =( same thing!

Damn, I thought we had it!

Can you submit a ticket with your output logs (instructions here: https://recroom.happyfox.com/kb/article/7-output-log-log-files/) and send us a ticket here: http://recroom.happyfox.com/new

We will be able to clear the issue manually for you, but your data is still valuable so that we can fix this once and for all & not have more players with this issue

[Fuwa Fuwa]

I'm trying to find a solution for the same problem. Thanks for prioritizing making cosmetics to sell to IOS kids while leaving VR users to the curb, as per the usual.

[Star Centurion]

Originally posted by Fuwa Fuwa:

I'm trying to find a solution for the same problem. Thanks for prioritizing making cosmetics to sell to IOS kids while leaving VR users to the curb, as per the usual.

Or you could have looked in the pinned technical issues thread at the top of the Rec Room discussion page ;)

https://steamcommunity.com/app/471710/discussions/0/2575445991835283721/

https://recroom.happyfox.com/kb/article/115-i-keep-getting-kicked-to-my-dorm-room-for-afk-when-i-am-wearing-my-vr-headset/

[Star Centurion]

Also just to note, I'm 100% dedicated to making sure VR players have a good experience. I'm a VR user after all.

We have in fact taken a look at the issue, but it's some combination of factors that just make this issue not go away. For one, we use the data that SteamVR gives us based if your proximity sensor is detecting something or not. For whatever reason, we sometimes just don't get anything from SteamVR when using specifically an Index or WMR headset. Oculus headsets for whatever reason don't seem affected. We're very much stomped as to why this happens. Then there's the fact it doesn't happen to all Index or WMR users, only a very small percentage of them. We're more than happy to manually apply a fix for them when they write in though. And no, we can't apply the fix automatically to all users. We don't know exactly the ones that are having the issue or not.

[Jackson448]

Try getting PlayStation 4 or a PlayStation 5 and install Rec Room and get PS Motion Controllers and PlayStation VR Headset and do that and VR works fine.