[SOLVED] Oculus rift AUDIO CUT OUT PROBLEM FIXED FINAL!

[shak59]

Oculus rift audio cutting out in the main room.

SOLUTION is to connect your headset to the computer using a USB2 port not USB3 port. I have no idea why it works, but it does. Maybe a developer knows?

It has taken me 3 months of troubleshooting and 3 reformats of Windows and complete reinstalls to find this knowledge. Do not take it lightly.

[byu-]

why is it taking oculus so long to fix this

[shak59]

引用自 Buddy2718：

why is it taking oculus so long to fix this

I think its because it’s not technically their problem. Its the motherboard manufacturer and driver that have made not to spec USB3 ports.

From oculus side, they have done nothing wrong in their eyes. And it all works fine for everyone else except us.

Sad, but it is what it is eh.

[Caldor]

引用自 shak59：

引用自 Buddy2718：

why is it taking oculus so long to fix this

I think its because it’s not technically their problem. Its the motherboard manufacturer and driver that have made not to spec USB3 ports.

From oculus side, they have done nothing wrong in their eyes. And it all works fine for everyone else except us.

Sad, but it is what it is eh.

Well, seems its more than that though. If it was a spec problem, then why does it help to use USB2 rather than USB3? The driver for the audio is Oculus as well, its why its USB and not just an audio jack. Well, part of why.

I have not tried this yet, but I am going to do so now as it has become pretty bad recently.

[Grape Juice]

My sound would also stop working after a few minutes of playing. I switched ports (just a different USB 3.0 port) and it started working.

Ports go bad sometimes. Even brand new motherboards can ship with bad ports.

Thanks! You got me pointed in the right direction! I honestly just didn't want to crawl under my desk, but that was it.

[EnigmaXLI]

Grape juice. You are a god ! It worked ! But here what Ive done before I used your solution (in case your solution was a radom lucky fix .... but I am pretty sure your solution IS the real deal)

1) Repair oclus software with the patch of march
2) Set by default my tv (screen) as regular sound output (rift will switch by itself so don't worry)
3) Same for the microphone. Set your default microphone as default. If not any, Rift will be default
4) I have removed any enhancment for the sound in the rift headset
5) I have put the sound quality to CD instead of the other choice you have
6) I have reinstall Dead and buried ( the game i kept having the problem, but the problem was in every game)
7) I have unplugged the cable of the headset and replugged it in case it was unproperly plugged in
8) I have unscrewed the earphone from the head set and put them back quite tight on the headset
9) I have done every single update on my computer + Nvidia Card.
10) Then I gave up and finally plugged the rift headset in a 2.0 usb and the sensors in 3.0.
Now sounds work very well!
-- My system : HP Omen, 12 gb ram, NVidia 1060 3GB, I7-7700 3.60 ghz
Hope this will help!

[Caldor]

Yeah, I got issues with both sound falling out and video as well at one point, and it helped that I reorganized how all the USB cables were connected to my computer. Mainly I think it was that I replaced a USB extension cable that was not an active cable, and just connected my Rift headset directly into my computer in a USB3 port. I dont think I have had issues with video or audio since.