[RU]Servers connection

[Shiro_Steven]

Adressing the Servers issues

This thread is made to keep you updated on the issues and ask for your assistance when we need infos from players living in Russia. Any messages not going in that directions will be automatically deleted

[hantag]

если поменять сервер подключения в настройках игры с всемирного на Китай, то всё работает

[Shiro_Steven]

Originally posted by happy:

если поменять сервер подключения в настройках игры с всемирного на Китай, то всё работает

Мы также нашли способ снова запустить игру, изменив порт, который она использует для подключения. Всё это по-прежнему находится на стадии расследования, чтобы вернуть вам свободный доступ к игре, как это было раньше.

[Shiro_Steven]

We are currently working with some trusted member of the russian playerbase to do some effective test.

We will let you know if we need a test on a larger scale!

[Myrka ❤]

Так же, сетерая игра работает при включённом VPN

[LipsiHashka]

how to get money back for the game and all the DLC if Steam refuses, regardless of the fact that the game in Russia and all CIS is unplayable? (the total time of hours in the game exceeds 2, because of this Steam sends an automatic refusal to refund) (I'm not going to return the funds yet, the question was created for interested people)

[$]

с тольяти работает все заебись

[Shiro_Steven]

Originally posted by LipsiHashka:

how to get money back for the game and all the DLC if Steam refuses, regardless of the fact that the game in Russia is unplayable?

It is up to Steam to determine the validity. I would say the game is still playable and has a lot of solo content (Solo, story mode, and conquest/Bifröst in Peer to peer), but I understand having the multiplayer unavailable for an unknown period of time can be bothering.

[Meleniia]

Good day, Shiro Games!
Still no connection. I understand that the problem have a specific character, so I will patiently wait for the official solution. Thanks for your assistance and partisipation in this problem!
(And special thanks for ru localisation and supporting region functions )

[LipsiHashka]

Do you have any ideas why the servers may not be working?

[Shiro_Steven]

Originally posted by Meleniia:

Good day, Shiro Games!
Still no connection. I understand that the problem have a specific character, so I will patiently wait for the official solution. Thanks for your assistance and partisipation in this problem!
(And special thanks for ru localisation and supporting region functions :cozyrealmroyale:)

Thank you for your kind words! We'll be sure to keep you updated on the situation

[Elis]

Originally posted by Shiro_Steven:

Originally posted by LipsiHashka:

how to get money back for the game and all the DLC if Steam refuses, regardless of the fact that the game in Russia is unplayable?

It is up to Steam to determine the validity. I would say the game is still playable and has a lot of solo content (Solo, story mode, and conquest/Bifröst in Peer to peer), but I understand having the multiplayer unavailable for an unknown period of time can be bothering.

Sorry, but no, Bifrost single mode cannot be started without a network connection. When trying to create (and it is the lobby that is created in the Bifrost), it throws an error. Please take into account and do not claim that Bifrost can be played solo without connection

[Elis]

I also thank you for the game, the content and the new mode. I love you separately for the new mode

[Shiro_Steven]

Originally posted by LipsiHashka:

Do you have any ideas why the servers may not be working?

We have hypothesis but since it is all related to thrid parties, we cannot say for sure.

We are currently trying to investigate by contacting them directly and see the situation on their side. We'll be sure to tell you once we have a clear answer on the matter

[Shiro_Steven]

Originally posted by xRat:

Originally posted by Shiro_Steven:

It is up to Steam to determine the validity. I would say the game is still playable and has a lot of solo content (Solo, story mode, and conquest/Bifröst in Peer to peer), but I understand having the multiplayer unavailable for an unknown period of time can be bothering.

Sorry, but no, Bifrost single mode cannot be started without a network connection. When trying to create (and it is the lobby that is created in the Bifrost), it throws an error. Please take into account and do not claim that Bifrost can be played solo without connection

Thank you for noticing me about this issue.
The mode is only in Peer to peer for the moment and do not use our servers. that mean the issue might be something else. I'll add this to the list of things under investigation.

[Kirdey]

We really hope that this problem will be solved. I really love your game and want to fully enjoy it. We kindly ask you to find a way to return the network game mode. Thank you for your work.