why does the game keep crashing??

[Iain the Hunter]

thank god for autosave but still. annoying. it happens after about an hour randomly

[Iain the Hunter]

yeah scratch that...crashed after 10 mins

[ChoGGi]

Could be a mod, or there are a few things that sometimes make it crash.

See what your log says
https://pcgamingwiki.com/wiki/Surviving_Mars#Save_game_data_location

If your log is cut off (from certain crashing) then use this
https://steamcommunity.com/sharedfiles/filedetails/?id=1414089790

[Iain the Hunter]

thanks. well, i don't use any mods. i don't know if you can read these logs or if this is the right one, but here is this: *** executable info
Timestamp: 5b64210d
Date: Fri Aug 3 12:31:57 2018


*** hardware info
CPU Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz
CPU count 8
Phys. Memory 16253 MBytes
Memory In Use 43%
Disk Free 346043 MBytes


*** OS info
OS: Windows 10
Version: 10.0.17134


*** Debug::Init()


time 0:00:00:110
Steam initialized (AppId 464920)
Language: English
time 0:00:03:704

*** RenderDevice::Init: started...

time 0:00:05:266
*** Texture headers: 10110 loaded, 0 newer, 7 ms

time 0:00:05:360
*** graphics info
GPU NVIDIA GeForce GTX 960M (Feature Level: 11.0)
API d3d11
GPU Driver Version N/A
GPU Driver Package Version N/A
time 0:00:05:672
Platform: {
desktop = true,
developer = false,
editor = true,
goldmaster = true,
pc = true,
pops = true,
steam = true,
}

time 0:00:06:266
Enumming all 1 sound devices


time 0:00:06:704
Lua revision: 233467
Assets revision: 21450
Steam AppID: 464920
time 0:00:11:516
DLC contentpack1 loaded, lua revision 233506, assets revision 21450
DLC dde loaded, lua revision 233506, assets revision 21450
Reloading lua files
time 0:00:12:141
Reloading done
time 0:00:12:157
Available DLCs: dde(Deluxe Edition Upgrade Pack),contentpack1(Mysteries Resupply Pack)
time 0:00:12:547
[RM] Prefab marker versions: {
[3] = {
count = 35,
hash = -499894753,
height_hash = 1090524013,
mask_hash = 1713301995,
type_hash = 594247860,
},
{
count = 1496,
hash = -875144900,
height_hash = -219816825,
mask_hash = 321217922,
type_hash = -2043929975,
},
}

Account storage loaded successfully in 161 ms
POPS: Setting root path C:\Users\phill\AppData\Roaming\Surviving Mars
time 0:00:12:579
VideoImpl::Init(Movies/Main Menu.ivf)
time 0:00:12:985
Received achievements from Steam.
time 0:00:23:579
Changing map to ""
time 0:00:23:782
*** Reloading assets from folder BinAssets/

time 0:00:26:625
DTM started in 2048 mb
time 0:00:27:204
Map changed to "" in 3625 ms.
time 0:00:30:141
Game loaded on map
time 0:00:30:157
game_settings:
save_game_id: 1AiA1J0YsSMypuRt
sponsor: ESA
profile: ecologist
mystery: DreamMystery
mystery_random:
coordinates: 6,120
landing_spot:
logo: Curiosity
map_conditions:
altitude: 1610
temperature: -15
cold_wave: 36
dust_devils: 85
dust_storm: 60
meteors: 109
map_resources:
concrete: 139
metals: 146
precious_metals: 146
water: 109
time 0:01:27:297
ChangeVideoMode request: 1920 x 1080 0 Hz, Fullscreen, vsync: on
time 0:01:27:672
Changed video mode to: 1920 x 1080 (Fullscreen) vsync: on
ChangeVideoMode end.
time 0:12:47:672
COMPILE! Particle.fx|NORMAL_MAP|DISTORTION|BBLEND|FACE_NORMAL|SOFT|SPECULAR ()
time 0:12:56:110
PlaySound 'Object PreciousExtractor Select' with invalid sound type
time 0:12:57:813
PlaySound 'Object PreciousExtractor LoopStart' with invalid sound type
time 0:13:00:532
PlaySound 'Object PreciousExtractor LoopPeaks' with invalid sound type
time 0:13:00:625
PlaySound 'Object PreciousExtractor LoopSmoke' with invalid sound type
time 0:13:03:735
PlaySound 'Object PreciousExtractor LoopPeaks' with invalid sound type
time 0:13:03:875
PlaySound 'Object PreciousExtractor LoopSmoke' with invalid sound type
time 0:13:06:922
PlaySound 'Object PreciousExtractor LoopPeaks' with invalid sound type
time 0:13:07:235
PlaySound 'Object PreciousExtractor LoopSmoke' with invalid sound type
time 0:13:12:860
PlaySound 'Object PreciousExtractor LoopPeaks' with invalid sound type
time 0:13:12:969


PlaySound 'Object PreciousExtractor LoopSmoke' with invalid sound type
time 3:13:25:563
PlaySound 'Object PreciousExtractor LoopStop' with invalid sound type
PlaySound 'Object PreciousExtractor LoopStop' with invalid sound type
PlaySound 'Object PreciousExtractor LoopStop' with invalid sound type
time 3:17:07:657


Stopping the game threads from the Lua side.

time 3:17:07:672


Stopping the game threads after receiving WM_QUIT.

time 3:17:07:735
Shader :: CompileEffect: 141.84999 ms in 1 calls, 141.84999 per call
time 3:17:09:047


*** Debug::Done()
Time (ms) 11829047


i had to delete about 1,000 instances of that 'playsound object precious extractor loopstop' to get this to post to Steam. so it seems to show something about an invalid sound loop? the latest crashing happened sort of randomly, but also when i opened the research screen (twice it crashed). the second time was so bad, i had to unplug my laptop and remove the battery cable from behind the back panel to force my computer to shut down as it had totally locked.

[Iain the Hunter]

ah, spoiler tag didn't stuff it in a nice neat tag. sorry for the super long post

[SkiRich]

This should fix your sound issues with at missing sound. https://steamcommunity.com/sharedfiles/filedetails/?id=1483329835

[ChoGGi]

yeah, I was gonna ask why spoiler tag? That just makes it annoying to read...

nothing wrong with using the code tag.

or just post it to pastebin

The playsound error isn't a crashing one, you can check my mods for a fix for those sounds if you want to hear them (ninja'd by ski).

Stopping the game threads after receiving WM_QUIT.
I don't think you posted a log from a crash? You could check the crashes folder, it'll sometimes put a .crash file in there.

At least it isn't a mod issue, you mentioned a laptop. Any crashing on other games that stress it?

[SkiRich]

And use pastebin for a log upload.

[Iain the Hunter]

other games crashing...well, cities skylines notably does NOT crash, ever. even with tons of mods. what does crash...skyrim (but it does for everyone!), um, hmm, yeah can't think of anything else. i don't experience a lot of crashes save the heavily modded skyrim. i'll try the sound file fix to see if that works (although i think it just adds a sound that doesn't exist. it will probably still crash.)

to say again, i'm noticing more crashing around opening/closing the research panel. it will also crash one time after i first load my savegame up. it'll crash that one time right away but then after i reload it, it doesn't crash for a while. but when it crashed the last time after playing for a couple of hours with only 1 random crash, it crashed 3x in a row, sending me on the hunt for a fix.

the crash files...there are loads but i can't open them as they're .dmp files (and another file type). and i don't know how to read them. should i post them to 'pastebin' (never used that before)? so i think what i posted in the (not-so-handy) spoiler was just some other log. it's from the 'log' folder in appsdate/sm etc.

[ChoGGi]

the .crash files yes, not the .dmp files

If you want to upload your save file somewhere, I'll see if I can make it crash in the research dialog.

Since you don't have any mods, you should probably make a bug report as well (you can upload your save there).
https://forum.paradoxplaza.com/forum/index.php?forums/surviving-mars-bug-reports.1003/

[Iain the Hunter]

THANKS! really cool of you to offer. the save game is here: http://www.media
fire.com/file/rbmnbidpafcsb7s/Europe_Sol_64.savegame.sav/file

(close space between 'media' and 'fire' after pasting whole link in browser)

[Iain the Hunter]

yep, the mod sound file didn't keep it from crashing, although it did last a whole hour! i uploaded the crash files and the most recent save game (autosave file) to here (again, mash the link together): http://www.media fire.com/?97vv53kqct87m

[ChoGGi]

The playsound error isn't a crashing one, you can check my mods for a fix for those sounds if you want to hear them.

Windows 10, NVIDIA and this error:

The video card has been physically removed from the system, or a driver upgrade for the video card has occurred.

That's been an issue since the Opp update, you can try disabling fullscreen optimisations in window 10, or a clean install of your video drivers, but neither is an absolute fix.

[Iain the Hunter]

i just updated my nvidia graphics driver today. i also just submitted a bug report with paradox. hopefully they'll have some kind of answer, although it sounds like it's unfixable, which unfortunately means i'll have to stop playing until it is fixed. it's not an enjoyable experience, unfortunately

[ChoGGi]

Well more bug reports about the issue will hopefully get them to fix it, but it's been known since before the last update.

[Iain the Hunter]

so i guess it crashes on a lot of people? shame. i switched off fullscreen optimisation in the .exe file properties. i'll see if that helps a little later.