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Could you try changing your monitor's resolution in either of these places:
https://imgur.com/a/XSBVW and see if that works? That could be a short term fix.
Longer term we may look into being able to change the Windows resolution from within Bigscreen which would solve your problem.
I guess I'm in the minority here in that I'd much rather spend time messing around with my media player to get things right rather than changing my desktop resolution back and forth, because that always seems to mess something up in terms of window positioning, VM scaling, or remote desktop connection sizing where I do most of my work.
Still, thank you for taking a look, I hope you find the information useful.