Reason for the DX10 crashes, Windows Update KB2670838

[PorcusGrunzus]

To fix it, uninstall the named update in the Windows Updates.

I dont have the game but many people complain about this.
I think Devil May Cry 4 and BioShock 2 have the same problems, after uninstalling it its fixed.
The update changes something about DX10/11 and breaks games, nice work Microsoft.
This worked in Windows 7. I cant tell about other systems like 8 or 10. Maybe its fixed there anyway, but maybe its still present and unfixable since its already integrated into the system and not uninstallable.

Sorry, no fix for GFWL, from the Devs.

I just wanted to come around and help people to fix this annoying issue which plagued me aswell.
The only other way to fix this is using DX9 instead.
Not sure if its still a issue, I no longer have Win7 and moved on to Win10.
Good luck and happy gaming.

[Anver]

Thanks, you really saved me!

[birbOS Enjoyer]

I recommend playing multiplayer in DX9 anyways. It reduces the issue of Xbox 360 players finding PC hosted matches as well as PC players finding 360 hosted matches.

[Museprime]

It is just better to buy the regular version?

[PorcusGrunzus]

Originally posted by Museprime:

It is just better to buy the regular version?

Cant tell, sorry.
But doesnt it come without GFWL? Well I guess in some way you can say yes.

[Captain Stitch]

my game wont launch at all - i got 2 buttons to press
1. DX9 verison
2. DX10 version

neither wont start the game - literally nothing happenes

[PorcusGrunzus]

No clue.
Make sure that DirectX 9, redists and GFWL are installed for the game to work properly.

[Skirstad]

Awesome fix! It runs perfect now! Thank you :)

[ThreeSon]

Hey all. So this is an old issue but a friend recently pointed me to a better solution, that will allow you to keep the KB2670838 update, while still being able to play Lost Planet in DX10 without it crashing on you.


Here's the procedure: https://www.reddit.com/r/DevilMayCry/comments/2pnb3v/possible_fix_for_dmc4_dx10_mode_without/

The only note I would add is that, depending on your region, the date of the d3d10.dll and dxgi.dll files you are looking for may be one day older or newer than the dates on that post (In North America they should be dated July 13 2009 and November 20 2010, respectively).

Also you'll be placing the dll's in the same folder with the LostPlanetColoniesDX10.exe file.

I have tested this for Lost Planet, and sure enough where the game was previously crashing on me after a few minutes of play, I've now played for a full hour with this fix applied without any crashing at all.


Why do this instead of just uninstalling KB2670838? The main one is that you can keep Internet Explorer 11 installed, which is more secure than IE 9.

But also there are now several games that require the KB2670838 update to be installed for Windows 7 users, or they will not run at all. The two I know about for sure off the top of my head are Rocket Riot and Bioshock Remastered, but I know there are others as well.

Some of those other games have since been patched to allow non-KB2670838 users to play them (Red Faction Guerilla and Carmageddon Reincarnation are two of them), but others have not been patched and may never be.

[MagicDN]

Originally posted by ThreeSon:

Hey all. So this is an old issue but a friend recently pointed me to a better solution, that will allow you to keep the KB2670838 update, while still being able to play Lost Planet in DX10 without it crashing on you.


Here's the procedure: https://www.reddit.com/r/DevilMayCry/comments/2pnb3v/possible_fix_for_dmc4_dx10_mode_without/

The only note I would add is that, depending on your region, the date of the d3d10.dll and dxgi.dll files you are looking for may be one day older or newer than the dates on that post (In North America they should be dated July 13 2009 and November 20 2010, respectively).

Also you'll be placing the dll's in the same folder with the LostPlanetColoniesDX10.exe file.

I have tested this for Lost Planet, and sure enough where the game was previously crashing on me after a few minutes of play, I've now played for a full hour with this fix applied without any crashing at all.


Why do this instead of just uninstalling KB2670838? The main one is that you can keep Internet Explorer 11 installed, which is more secure than IE 9.

But also there are now several games that require the KB2670838 update to be installed for Windows 7 users, or they will not run at all. The two I know about for sure off the top of my head are Rocket Riot and Bioshock Remastered, but I know there are others as well.

Some of those other games have since been patched to allow non-KB2670838 users to play them (Red Faction Guerilla and Carmageddon Reincarnation are two of them), but others have not been patched and may never be.

Thank you for the fix!

[Turkey Legs 27]

it is i uninstalled KB2670838 and avoided it like the plague for many years, it made excellent dx10 games and GFWL games crash... but now more and more newer games are requiring the dl of KB2670838 ... so on my win7 pc i have to decide,play classic gems like lost planet 1 and 2 , re5 dx10, shadowrun (fps) rfg,dark void and SO many more gem titles...
does KB2670838 still cause all kinds of dx10 issues making dx10 games unplayable still ?? or has someone at microsoft actually fixed this abortion of an "update" to work with all games nowadays??

Originally posted by PorcusGrunzus:

To fix it, uninstall the named update in the Windows Updates.

I dont have the game but many people complain about this.
I think Devil May Cry 4 and BioShock 2 have the same problems, after uninstalling it its fixed.
The update changes something about DX10/11 and ♥♥♥♥♥♥ up games, nice work Microsoft.
This worked in Windows 7. I cant tell about other systems like 8 or 10. Maybe its fixed there anyway, but maybe its still present and unfixable since its already integrated into the system and not uninstallable.

Sorry, no fix for GFWL, ♥♥♥♥♥♥♥♥♥ the Devs.

I just wanted to come around and help people to fix this ♥♥♥♥♥♥ issue which plagued me aswell.
The only other way to fix this is using DX9 instead.
Not sure if its still a issue, I no longer have Win7 and moved on to Win10.
Good luck and happy gaming.

[ThreeSon]

Originally posted by Turkey Legs 27:

it is i uninstalled KB2670838 and avoided it like the plague for many years, it made excellent dx10 games and GFWL games crash... but now more and more newer games are requiring the dl of KB2670838 ... so on my win7 pc i have to decide,play classic gems like lost planet 1 and 2 , re5 dx10, shadowrun (fps) rfg,dark void and SO many more gem titles...
does KB2670838 still cause all kinds of dx10 issues making dx10 games unplayable still ?? or has someone at microsoft actually fixed this abortion of an "update" to work with all games nowadays??

Originally posted by PorcusGrunzus:

To fix it, uninstall the named update in the Windows Updates.

I dont have the game but many people complain about this.
I think Devil May Cry 4 and BioShock 2 have the same problems, after uninstalling it its fixed.
The update changes something about DX10/11 and ♥♥♥♥♥♥ up games, nice work Microsoft.
This worked in Windows 7. I cant tell about other systems like 8 or 10. Maybe its fixed there anyway, but maybe its still present and unfixable since its already integrated into the system and not uninstallable.

Sorry, no fix for GFWL, ♥♥♥♥♥♥♥♥♥ the Devs.

I just wanted to come around and help people to fix this ♥♥♥♥♥♥ issue which plagued me aswell.
The only other way to fix this is using DX9 instead.
Not sure if its still a issue, I no longer have Win7 and moved on to Win10.
Good luck and happy gaming.

Did you try this already?: https://steamcommunity.com/sharedfiles/filedetails/?id=929852634