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As i said, oxygen and power are supplied. They won't even go near suit checkpoint. If i remove the checkpoint they are passing through normally. Just suits are the problem. I think the arrow is in the right way and clearance is on vacancy.
Are you 100% sure they can't go through? Can you try to build a ladder right after the checkpoint? Or pick a duplicant and force him to move manually, see where the arrow turns red/white.
Are you 100% sure they can go without suits? Check door permissions, etc.
If arrow is pointing right, and the ladder, that's to be built, is to the left side... No one can reach it if there's no other openings.
Other than that, mods , cheats or hacks breaking the game.