Crashes on Startup

[Strigon_Actual]

Sup,

Few of my mates wanted to start playing again so I reinstalled DoW. I can't play it at all. When I start the game either through Steam or the .exe the game will randomly crash to desktop during the Sega, Relic, DivX or game intro.

I tried using -nomovies in the launch options (as you can't skip them on first play) and this gets me past the loading screen to the menu where you login. I'll be at that screen for a maximum of a second before the game either crashes to desktop or freezes with a sound loop and I have to end task.

I've tried using various options in the graphics config, I've tried windowed mode, I've tried safe mode, I've tried running as admin with all the different compatability modes, I've uninstalled the game and reinstalled four times and nothing is making it work.

Has anyone else experienced this and/or knows a fix? I just want some nostalic games with my buddies lol!

[76561198138945444]

and one more time, could you post your {LINK REMOVED}warnings.log?

[AnimateTheGamer]

Sure thing. I'll post whatever you need as many times as you may need, your assistance is definitely not any type of inconvenience :)

Warnings.log
====================================


21:42:05.42 SOULSTORM started at 2014-08-12 21:42
21:42:05.42 OS NT 6.1, 1024MB Physical Memory
21:42:05.42 RUN-OPTIONS
21:42:05.42 WORKING-DIR C:\Program Files (x86)\Steam\steamapps\common\Dawn of War Soulstorm
21:42:05.42 USER PC
21:42:05.42
21:42:08.98 GAME -- SigmaApp:InitSteam: appID is 9450
21:42:08.98 MATHBOX -- Version=5, Cpu=INTEL Pentium-III:f=6,m=10, Mode=SSE
21:42:08.98 FILESYSTEM -- filepath failure, path does not exist 'Engine\Locale\english\Data'
21:42:08.98 GAME -- Warning: Failed to map folder 'Engine\Locale\english\Data'.
21:42:08.98 GAME -- Warhammer, 1.3.433, Build 433
21:42:08.98 SPOOGE - Driver[Dx9 : Hardware TnL] on adapter[0], version[4,32]
21:42:08.98 SPDx9 -- Driver Name = nvumdshim.dll Device = \\.\DISPLAY1 Desc = NVIDIA GeForce GTX 555
21:42:08.98 SPDx9 -- Driver Vendor = 0x10DE Device = 0x1206 SubSys = 0x095810DE Rev = 0x00A1
21:42:08.98 SPDx9 -- Driver Version Product = 0x0009 Version = 0x0012 SubVersion = 0x000D Build = 0x0FD4 (4052)
21:42:08.98 SPDx9 -- Driver GUID = {D7B71E3E-5146-11CF-BA7C-55291CC2C435}
21:42:08.98 SPOOGE -- 4040.00MB available texture memory
21:42:08.98 SPOOGE -- 4040.00MB available texture memory
21:42:08.98 GAME -- Available memory: 8074MB RAM, 16097MB Pagefile
21:42:08.98 GAME -- Beginning FE
21:42:12.03 MOVIE -- Opening movie 'movies:dxp_relic_intro.lua'
21:42:12.38 GAME -- Ending FE
21:42:12.38 GAME -- Shutdown quit
21:42:12.38 MOVIE -- Closing movie 'movies:dxp_relic_intro.lua'
21:42:13.16 SPOOGE -- 4040.00MB available texture memory
21:42:13.16 SPOOGE -- 4040.00MB available texture memory
21:42:13.17
Application closed without errors

[76561198138945444]

I'm assuming you've tried the solutions listed in the sticky thread called "Troubleshooting Tips", but in your case, there are only a few things left to try.
1. changing compatibility mode to Windows 98/me (do this on the Soulstorm.exe file in your install directory)
2. run "GraphicsConfig.exe" and see if you can setup your graphic options with simpler settings.
3. run the game with the "-nomovies" start option (Right click on your Steam game title, click properties, click "set launch options", type "-nomovies".
4. Try to verify your cache (right click on your Steam game title, click properties, click "Local Files" tab, click "Verify Integrity of Game Cache..."
5. Make sure your OS is updated to the latest patch.
6. Change your video card driver to an older or newer version.

I've run out of ideas. I will investigate further but we've tried just about everything at this point.

[AnimateTheGamer]

::Trying these new ideas::

[AnimateTheGamer]

When going into set launch options, you want me to type "-nomovies" with or without quotations? (Bypassed this and attempted to run the game without doing this, was successful see next post for what I have done)

[AnimateTheGamer]

FYI:

Changed compatibility to 98/ME, lowered refresh rate to 70Mhz as opposed to the 75Mhz and changed from the "default" setting to my NVIDIA card, successful test.

Ran game, game operates!

Here's the catch. It has ran successfully before in the past...only to quit the game when I am done, attempt to go back in at a later time or the next day and encounter this same issue again.

With that said, I am providing my current Warnings.log below (even if it is the same) since the game is running, perhaps if this happens again (which it might) we can compare THIS warnings.log with the one that appears when the game is dropping me back to windows:

Warnings.log (Game Functioning this time, used ALT+TAB to leave game running in the background to type you this message)
============================

22:42:45.03 SOULST~1 started at 2014-08-12 22:42
22:42:45.03 OS Win 4.10, 256MB Physical Memory
22:42:45.03 RUN-OPTIONS
22:42:45.03 WORKING-DIR C:\Program Files (x86)\Steam\steamapps\common\Dawn of War Soulstorm
22:42:45.03 USER PC
22:42:45.03
22:42:48.74 GAME -- SigmaApp:InitSteam: appID is 9450
22:42:48.74 MATHBOX -- Version=5, Cpu=INTEL Pentium-III:f=6,m=10, Mode=SSE
22:42:48.74 FILESYSTEM -- filepath failure, path does not exist 'Engine\Locale\english\Data'
22:42:48.74 GAME -- Warning: Failed to map folder 'Engine\Locale\english\Data'.
22:42:48.74 GAME -- Warhammer, 1.3.433, Build 433
22:42:48.74 SPOOGE - Driver[Dx9 : Hardware TnL] on adapter[0], version[4,32]
22:42:48.74 SPDx9 -- Driver Name = nvumdshim.dll Device = \\.\DISPLAY1 Desc = NVIDIA GeForce GTX 555
22:42:48.74 SPDx9 -- Driver Vendor = 0x10DE Device = 0x1206 SubSys = 0x095810DE Rev = 0x00A1
22:42:48.74 SPDx9 -- Driver Version Product = 0x0009 Version = 0x0012 SubVersion = 0x000D Build = 0x0FD4 (4052)
22:42:48.75 SPDx9 -- Driver GUID = {D7B71E3E-5146-11CF-BA7C-55291CC2C435}
22:42:48.75 SPOOGE -- 4040.00MB available texture memory
22:42:48.75 SPOOGE -- 4040.00MB available texture memory
22:42:48.75 GAME -- Available memory: 255MB RAM, 1792MB Pagefile
22:42:48.75 GAME -- Beginning FE
22:42:52.19 MOVIE -- Opening movie 'movies:dxp_relic_intro.lua'
22:42:52.19 DivXMovie -- ERROR 1005: Unexpected error occurred. Error occurred in function DivxDoFrame().!
22:42:52.19 DivXMovie -- Could not decode frame at 0.00 in movie.
22:42:52.19 DivXMovie -- ERROR 1005: Unexpected error occurred. Error occurred in function DivxDoFrame().!
22:42:52.19 DivXMovie -- Could not decode frame at 0.00 in movie.
22:42:52.19 MOVIE -- Closing movie 'movies:dxp_relic_intro.lua'
22:42:52.19 MOVIE -- Opening movie 'movies:nvidia_logo.lua'
22:42:52.19 DivXMovie -- ERROR 1005: Unexpected error occurred. Error occurred in function DivxDoFrame().!
22:42:52.19 DivXMovie -- Could not decode frame at 0.00 in movie.
22:42:52.29 DivXMovie -- ERROR 1005: Unexpected error occurred. Error occurred in function DivxDoFrame().!
22:42:52.29 DivXMovie -- Could not decode frame at 0.07 in movie.
22:42:52.29 MOVIE -- Closing movie 'movies:nvidia_logo.lua'
22:42:52.29 MOVIE -- Opening movie 'movies:dow_intro.lua'
22:42:52.29 DivXMovie -- ERROR 1005: Unexpected error occurred. Error occurred in function DivxDoFrame().!
22:42:52.29 DivXMovie -- Could not decode frame at 0.00 in movie.
22:42:52.30 DivXMovie -- ERROR 1005: Unexpected error occurred. Error occurred in function DivxDoFrame().!
22:42:52.30 DivXMovie -- Could not decode frame at 0.00 in movie.
22:42:52.30 MOVIE -- Closing movie 'movies:dow_intro.lua'
22:42:52.32 FE -- Loading front end.
22:42:52.32 FE -- Cursor hidden.
22:42:58.87 MOD -- Initializing Mod dxp2, 1.0
22:42:58.87 MOD -- Warning: Failed to load archive 'W40k\W40kDataGOTY.sga'
22:42:58.87 MOD -- Warning: Failed to open folder 'DXP2\Locale\english\Data'.
22:42:58.87 MOD -- Warning: Failed to open folder 'DXP2\Data_Shared_Textures\Full'.
22:42:58.87 MOD -- Warning: Failed to open folder 'DXP2\Data_Sound\Full'.
22:42:58.87 MOD -- Warning: Failed to open folder 'DXP2\Data_Music'.
22:42:58.87 MOD -- Warning: Failed to open folder 'DXP2\Data_Whm\High'.
22:42:58.87 MOD -- Warning: Failed to open folder 'W40k\Locale\english\Data'.
22:42:58.87 MOD -- Warning: Failed to open folder 'W40k\Data_Shared_Textures\Full'.
22:42:58.87 MOD -- Warning: Failed to open folder 'W40k\Data_Sound\Full'.
22:42:58.87 MOD -- Warning: Failed to open folder 'W40k\Data_Whm\High'.
22:43:11.67 GAME -- Using player profile Chaz
22:43:11.67 AppRegistry::GetValue - Failed to read valueName CDKEY_WXP
22:43:11.69 AppRegistry::GetValue - Failed to open HKEY_LOCAL_MACHINE\SOFTWARE\THQ\Dawn Of War - Dark Crusade
22:43:13.80 Lobby - LOE_PlayerCompleteStats received

[76561198138945444]

Ah good news. It looks like there is something unusual with the video card setting. Hope your game continues to run. If you have any issues with Soulstorm, please post on the Soulstorm Community forum, and we'll try to work out any issues there.