FIXED: Dawn of War GotY and WA: Shutdown on opening cinematics/main menu.

[Ded]

A fix has been found that me and several other people have confirmed to work, found by MiniJack! Thanks dude!

The fix:

1. Find your W40k.exe file (right click the game on steam, click properties, local files tab, browse local files) or/and W40kWA.exe.
2. Right click the exe file and select properties at the bottom of the list.
3. Browse to the compatability tab in the window that pops up.
4. Tick the "Run this program in compatability mode for:" box and then from the dropdown menu select "Windows 98 / Windows me".
5. Click apply, then okay.
6. You're good to go!

Credit to MiniJack for the fix! His post detailing the fix can be found: http://steamcommunity.com/app/4570/discussions/0/34094415717607659/

------------------------------------------------------------------------------

I have a problem with Dawn of War and Winter Assault where, at some point during the opening cinematics (or when it reaches the main menu, when I run them with the -nomovies launch option), the game just shuts down. No warning, no error, nothing. It happens every. Single. Time.

What's confusing me about this is that I owned the disc versions of the game and this never happened, I bought them on steam today due to 1) the series being awesome enough to deserve it and 2) because of the steam multiplayer. So it must be an issue with one of the latest updates.

Before I get into my rig, I should clarify that the issue was fixed - for one time only - by using the GraphicsConfig.exe program in the game directory to force the game to start in Windowed mode. This worked once for GotY Edition, once for Winter Assault (so I can at least play all of the races in Soulstorm; which, along with Dark Crusade, are the only Dawn of War titles that actually work) - and then the same thing continued, no matter what resolution, or what windowed mode, or what launch option I've tried.

My rig is:

Operating System: Windows 7 Home Premium x64 (fully updated just earlier).
Processor: Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz (8 CPUs), ~3.4GHz
Memory: 12288MB RAM
Available OS Memory: 12270MB RAM
DirectX Version: DirectX 11

Card name: NVIDIA GeForce GTX 560 Ti
Manufacturer: NVIDIA
Display Memory: 4049 MB
Dedicated Memory: 977 MB
Shared Memory: 3071 MB
Current Mode: 1360 x 768 (32 bit) (60Hz)

If there's any fix for this, please let me know.

Fixes I've tried:

- Updating graphics driver.
- Updating windows.
- Verifying Integrity of Game Cache.
- Reinstalling.
- .NET Framework cleanup and reinstall.
- Compatability modes.
- Windowed modes via GraphicsConfig.exe
- "-windowed" launch option.
- "-nomovies" launch option.
- "-windowed -nomovies" launch options at once.
- Changing resolution in GraphicsConfig.exe

ERROR LOG:
10:49:55.03 W40K started at 2014-08-06 10:49
10:49:55.03 OS NT 5.1, 1024MB Physical Memory
10:49:55.03 RUN-OPTIONS -nomovies
10:49:55.03 WORKING-DIR C:\Program Files (x86)\Steam\steamapps\common\Dawn of War Gold
10:49:55.03 USER User
10:49:55.03
10:49:57.32 GAME -- SigmaApp:InitSteam: appID is 4570
10:49:57.32 GAME -- Failed to load 'Regions.ini'
10:49:57.32 MATHBOX -- Version=5, Cpu=INTEL Pentium-III:f=6,m=10, Mode=SSE
10:49:57.32 FILESYSTEM -- filepath failure, path does not exist 'Engine\Locale\english\Data'
10:49:57.32 GAME -- Warning: Failed to map folder 'Engine\Locale\english\Data'.
10:49:57.32 GAME -- Warhammer, 1.51, Build 195209
10:49:57.32 SPOOGE - Driver[Dx9 : Hardware TnL] on adapter[0], version[4,32]
10:49:57.32 SPDx9 -- Driver Name = nvd3dum.dll Device = \\.\DISPLAY1 Desc = NVIDIA GeForce GTX 560 Ti
10:49:57.32 SPDx9 -- Driver Vendor = 0x10DE Device = 0x1200 SubSys = 0x83BF1043 Rev = 0x00A1
10:49:57.32 SPDx9 -- Driver Version Product = 0x0009 Version = 0x0012 SubVersion = 0x000D Build = 0x0FD4 (4052)
10:49:57.32 SPDx9 -- Driver GUID = {D7B71E3E-5140-11CF-277C-B2A31CC2C435}
10:49:57.32 SPOOGE -- 4045.00MB available texture memory
10:49:57.32 SPOOGE -- 4045.00MB available texture memory
10:49:57.32 GAME -- Available memory: 12269MB RAM, 24486MB Pagefile
10:49:57.32 GAME -- Beginning FE
10:49:57.90 MOD -- Initializing Mod w40k, 1.0
10:49:57.90 MOD -- Warning: Failed to open folder 'W40k\Locale\english\Data'.
10:49:57.90 MOD -- Warning: Failed to open folder 'W40k\Data_Shared_Textures\Full'.
10:49:57.90 MOD -- Warning: Failed to open folder 'W40k\Data_Sound\Low'.
10:49:57.90 MOD -- Warning: Failed to open folder 'W40k\Data_Whm\Low'.
10:49:57.90 GAME -- Warning: Campaign 'DATA:SCENARIOS\SP\DAWNOFWAR.CAMP': the section CampaingIntro is missing!
10:49:58.74 RENDER ANIM -- Art/UI/3D_Models/Campaign_Menu: Unable to open file!
10:49:58.74 Unable to load CampaignFrontendModels.lua!
10:49:59.46 Lobby - LOE_PlayerCompleteStats received
10:50:00.74 GAME -- Using player profile Nevan

[Obelix the Tormentor]

i got exactly the same problem man. looked all over the internet to find a solution and nothing happened. hope for a fix soon

[The Mighty Meeko]

Same problem here. Haven't found anyone with a problem like this on the web.

[Leshy]

Somehow there are people playing the game on Steam. I tried the same attempts to fix it and the furthest I got was the loading screen to the solo scenario.

[Ded]

Here's an error log, to see if it helps.


10:49:55.03 W40K started at 2014-08-06 10:49
10:49:55.03 OS NT 5.1, 1024MB Physical Memory
10:49:55.03 RUN-OPTIONS -nomovies
10:49:55.03 WORKING-DIR C:\Program Files (x86)\Steam\steamapps\common\Dawn of War Gold
10:49:55.03 USER User
10:49:55.03
10:49:57.32 GAME -- SigmaApp:InitSteam: appID is 4570
10:49:57.32 GAME -- Failed to load 'Regions.ini'
10:49:57.32 MATHBOX -- Version=5, Cpu=INTEL Pentium-III:f=6,m=10, Mode=SSE
10:49:57.32 FILESYSTEM -- filepath failure, path does not exist 'Engine\Locale\english\Data'
10:49:57.32 GAME -- Warning: Failed to map folder 'Engine\Locale\english\Data'.
10:49:57.32 GAME -- Warhammer, 1.51, Build 195209
10:49:57.32 SPOOGE - Driver[Dx9 : Hardware TnL] on adapter[0], version[4,32]
10:49:57.32 SPDx9 -- Driver Name = nvd3dum.dll Device = \\.\DISPLAY1 Desc = NVIDIA GeForce GTX 560 Ti
10:49:57.32 SPDx9 -- Driver Vendor = 0x10DE Device = 0x1200 SubSys = 0x83BF1043 Rev = 0x00A1
10:49:57.32 SPDx9 -- Driver Version Product = 0x0009 Version = 0x0012 SubVersion = 0x000D Build = 0x0FD4 (4052)
10:49:57.32 SPDx9 -- Driver GUID = {D7B71E3E-5140-11CF-277C-B2A31CC2C435}
10:49:57.32 SPOOGE -- 4045.00MB available texture memory
10:49:57.32 SPOOGE -- 4045.00MB available texture memory
10:49:57.32 GAME -- Available memory: 12269MB RAM, 24486MB Pagefile
10:49:57.32 GAME -- Beginning FE
10:49:57.90 MOD -- Initializing Mod w40k, 1.0
10:49:57.90 MOD -- Warning: Failed to open folder 'W40k\Locale\english\Data'.
10:49:57.90 MOD -- Warning: Failed to open folder 'W40k\Data_Shared_Textures\Full'.
10:49:57.90 MOD -- Warning: Failed to open folder 'W40k\Data_Sound\Low'.
10:49:57.90 MOD -- Warning: Failed to open folder 'W40k\Data_Whm\Low'.
10:49:57.90 GAME -- Warning: Campaign 'DATA:SCENARIOS\SP\DAWNOFWAR.CAMP': the section CampaingIntro is missing!
10:49:58.74 RENDER ANIM -- Art/UI/3D_Models/Campaign_Menu: Unable to open file!
10:49:58.74 Unable to load CampaignFrontendModels.lua!
10:49:59.46 Lobby - LOE_PlayerCompleteStats received
10:50:00.74 GAME -- Using player profile Nevan

[Vitali]

I have the exact same issue and a very similar setup to the OP. Never made it as far as the main menu, always crashed before/during the opening cinematic. Not managed to find any fixes yet either.

[Nimue]

possible reason why:
http://steamcommunity.com/app/4570/discussions/0/34094415668038132/

[Ded]

That makes sense, MiniJack. It worked when I used the non-steam disc version of the game. I hope they patch this ASAP, because it's really sadenning. I'll keep looking for fixes, but to be honest I don't have much hope.

[CeoDivi]

Same problem here, game just get stuck during the cinametic. Any ideas?

[Ded]

There seems to be some sort of file-pathing error, from what I can see. I don't understand why. I thought it might be due to being in the Program Files folder, so I reinstalled it in C:\SteamGames2 (a second library) and that still didn't work.

Anyway, I sent a formal ticket to Sega Customer Services and hopefully they'll get back soon!

Guys, remember to post your own warning.log contents here after a crash so together we can try and solve it!

You can find it by going to your Dawn of War game in the steam library, right clicking, selecting properties, browsing to local files and then "view local files". It will show the game's native directory, and in that (possibly use the search function in the top right on Windows) find warning.log (it should be a simple text file).

[76561198138945444]

Hi everyone, if there is a crash, we will get your BugSplat report, so no need to post here, but please leave detailed comments in your BugSplat report. One thing I noticed is that some of the language files are missing. Please try to install in a different language, just to see if it works. If it does, try to revert back to your preferred language.

[Ded]

Thanks, but nothing has ever come up for me to send any type of error message? Anyway, I did as suggested and changed the language and it worked, until I closed the game down again. When I re-opened it, it stopped working, even in the French language version I switched it too. =(

[76561198138945444]

Hi Archon, Can you post your warning.log again? I just want to see if any different issue came up. If not, hopefully Steam/Valve can find a solution.

[Ded]

Sure. I switched languages around again just to show the warning logs of both languages I've tried.

FRENCH:

21:38:18.61 W40K started at 2014-08-06 21:38
21:38:18.61 OS NT 5.1, 1024MB Physical Memory
21:38:18.61 RUN-OPTIONS -nomovies
21:38:18.61 WORKING-DIR C:\Program Files (x86)\Steam\steamapps\common\Dawn of War Gold
21:38:18.61 USER User
21:38:18.61
21:38:20.89 GAME -- SigmaApp:InitSteam: appID is 4570
21:38:20.89 GAME -- Failed to load 'Regions.ini'
21:38:20.89 MATHBOX -- Version=5, Cpu=INTEL Pentium-III:f=6,m=10, Mode=SSE
21:38:20.89 FILESYSTEM -- filepath failure, path does not exist 'Engine\Locale\french\Data'
21:38:20.89 GAME -- Warning: Failed to map folder 'Engine\Locale\french\Data'.
21:38:20.89 GAME -- Warhammer, 1.51, Build 196278
21:38:20.89 SPOOGE - Driver[Dx9 : Hardware TnL] on adapter[0], version[4,32]
21:38:20.89 SPDx9 -- Driver Name = nvd3dum.dll Device = \\.\DISPLAY1 Desc = NVIDIA GeForce GTX 560 Ti
21:38:20.89 SPDx9 -- Driver Vendor = 0x10DE Device = 0x1200 SubSys = 0x83BF1043 Rev = 0x00A1
21:38:20.89 SPDx9 -- Driver Version Product = 0x0009 Version = 0x0012 SubVersion = 0x000D Build = 0x0FD4 (4052)
21:38:20.89 SPDx9 -- Driver GUID = {D7B71E3E-5140-11CF-277C-B2A31CC2C435}
21:38:20.89 SPOOGE -- 4043.00MB available texture memory
21:38:20.89 SPOOGE -- 4043.00MB available texture memory
21:38:20.89 GAME -- Available memory: 12269MB RAM, 24486MB Pagefile
21:38:20.89 GAME -- Beginning FE
21:38:21.48 MOD -- Initializing Mod w40k, 1.0
21:38:21.48 MOD -- Warning: Failed to open folder 'W40k\Locale\french\Data'.
21:38:21.48 MOD -- Warning: Failed to open folder 'W40k\Data_Shared_Textures\Full'.
21:38:21.48 MOD -- Warning: Failed to open folder 'W40k\Data_Sound\Low'.
21:38:21.48 MOD -- Warning: Failed to open folder 'W40k\Data_Whm\Low'.
21:38:21.48 GAME -- Warning: Campaign 'DATA:SCENARIOS\SP\DAWNOFWAR.CAMP': the section CampaingIntro is missing!
21:38:22.32 RENDER ANIM -- Art/UI/3D_Models/Campaign_Menu: Unable to open file!
21:38:22.32 Unable to load CampaignFrontendModels.lua!
21:38:23.01 Lobby - LOE_PlayerCompleteStats received
21:38:23.87 GAME -- Using player profile Nevan

ENGLISH:

21:52:47.56 W40K started at 2014-08-06 21:52
21:52:47.56 OS NT 5.1, 1024MB Physical Memory
21:52:47.56 RUN-OPTIONS -nomovies
21:52:47.56 WORKING-DIR C:\Program Files (x86)\Steam\steamapps\common\Dawn of War Gold
21:52:47.56 USER User
21:52:47.56
21:52:49.85 GAME -- SigmaApp:InitSteam: appID is 4570
21:52:49.85 GAME -- Failed to load 'Regions.ini'
21:52:49.85 MATHBOX -- Version=5, Cpu=INTEL Pentium-III:f=6,m=10, Mode=SSE
21:52:49.85 FILESYSTEM -- filepath failure, path does not exist 'Engine\Locale\english\Data'
21:52:49.85 GAME -- Warning: Failed to map folder 'Engine\Locale\english\Data'.
21:52:49.85 GAME -- Warhammer, 1.51, Build 196278
21:52:49.85 SPOOGE - Driver[Dx9 : Hardware TnL] on adapter[0], version[4,32]
21:52:49.85 SPDx9 -- Driver Name = nvd3dum.dll Device = \\.\DISPLAY1 Desc = NVIDIA GeForce GTX 560 Ti
21:52:49.85 SPDx9 -- Driver Vendor = 0x10DE Device = 0x1200 SubSys = 0x83BF1043 Rev = 0x00A1
21:52:49.85 SPDx9 -- Driver Version Product = 0x0009 Version = 0x0012 SubVersion = 0x000D Build = 0x0FD4 (4052)
21:52:49.85 SPDx9 -- Driver GUID = {D7B71E3E-5140-11CF-277C-B2A31CC2C435}
21:52:49.85 SPOOGE -- 4043.00MB available texture memory
21:52:49.85 SPOOGE -- 4043.00MB available texture memory
21:52:49.85 GAME -- Available memory: 12269MB RAM, 24486MB Pagefile
21:52:49.85 GAME -- Beginning FE
21:52:50.44 MOD -- Initializing Mod w40k, 1.0
21:52:50.44 MOD -- Warning: Failed to open folder 'W40k\Locale\english\Data'.
21:52:50.44 MOD -- Warning: Failed to open folder 'W40k\Data_Shared_Textures\Full'.
21:52:50.44 MOD -- Warning: Failed to open folder 'W40k\Data_Sound\Low'.
21:52:50.44 MOD -- Warning: Failed to open folder 'W40k\Data_Whm\Low'.
21:52:50.44 GAME -- Warning: Campaign 'DATA:SCENARIOS\SP\DAWNOFWAR.CAMP': the section CampaingIntro is missing!
21:52:51.30 RENDER ANIM -- Art/UI/3D_Models/Campaign_Menu: Unable to open file!
21:52:51.30 Unable to load CampaignFrontendModels.lua!
21:52:51.93 Lobby - LOE_PlayerCompleteStats received
21:52:52.73 GAME -- Using player profile Nevan

[Ded]

Update: I tried once more (still in windowed mode) and for some reason, it actually let me get to the campaign screen. I quickly tried to launch the first mission - aand it failed, but maybe this will help.

http://oi62.tinypic.com/ixflnd.jpg - screenshot of the error that game up at the moment of crash.

Log after incident:

22:11:47.88 W40K started at 2014-08-06 22:11
22:11:47.88 OS NT 5.1, 1024MB Physical Memory
22:11:47.88 RUN-OPTIONS -nomovies
22:11:47.88 WORKING-DIR C:\Program Files (x86)\Steam\steamapps\common\Dawn of War Gold
22:11:47.88 USER User
22:11:47.88
22:11:50.11 GAME -- SigmaApp:InitSteam: appID is 4570
22:11:50.11 GAME -- Failed to load 'Regions.ini'
22:11:50.11 MATHBOX -- Version=5, Cpu=INTEL Pentium-III:f=6,m=10, Mode=SSE
22:11:50.11 FILESYSTEM -- filepath failure, path does not exist 'Engine\Locale\english\Data'
22:11:50.11 GAME -- Warning: Failed to map folder 'Engine\Locale\english\Data'.
22:11:50.11 GAME -- Warhammer, 1.51, Build 196278
22:11:50.11 SPOOGE - Driver[Dx9 : Hardware TnL] on adapter[0], version[4,32]
22:11:50.11 SPDx9 -- Driver Name = nvd3dum.dll Device = \\.\DISPLAY1 Desc = NVIDIA GeForce GTX 560 Ti
22:11:50.11 SPDx9 -- Driver Vendor = 0x10DE Device = 0x1200 SubSys = 0x83BF1043 Rev = 0x00A1
22:11:50.11 SPDx9 -- Driver Version Product = 0x0009 Version = 0x0012 SubVersion = 0x000D Build = 0x0FD4 (4052)
22:11:50.11 SPDx9 -- Driver GUID = {D7B71E3E-5140-11CF-277C-B2A31CC2C435}
22:11:50.11 SPOOGE -- 4043.00MB available texture memory
22:11:50.11 SPOOGE -- 4043.00MB available texture memory
22:11:50.11 GAME -- Available memory: 12269MB RAM, 24486MB Pagefile
22:11:50.11 GAME -- Beginning FE
22:12:05.20 MOD -- Initializing Mod w40k, 1.0
22:12:05.20 MOD -- Warning: Failed to open folder 'W40k\Locale\english\Data'.
22:12:05.20 MOD -- Warning: Failed to open folder 'W40k\Data_Shared_Textures\Full'.
22:12:05.20 MOD -- Warning: Failed to open folder 'W40k\Data_Sound\Low'.
22:12:05.20 MOD -- Warning: Failed to open folder 'W40k\Data_Whm\Low'.
22:12:05.20 GAME -- Warning: Campaign 'DATA:SCENARIOS\SP\DAWNOFWAR.CAMP': the section CampaingIntro is missing!
22:12:06.05 RENDER ANIM -- Art/UI/3D_Models/Campaign_Menu: Unable to open file!
22:12:06.05 Unable to load CampaignFrontendModels.lua!
22:12:08.21 GAME -- Using player profile Nevan
22:12:12.14 APP -- Game Start
22:12:12.14 GAME -- Ending FE
22:12:12.14 GAME -- Beginning single player mission 'MS01' (3 Computers)
22:12:12.14 GAME -- Initializing sync checking...
22:12:12.14 GAME -- Initializing FX Manager...
22:12:12.14 GAME -- Initializing Rendering Systems...
22:12:12.14 GAME -- Initializing NISLets...
22:12:12.15 GAME -- Initializing World Blueprints...
22:12:12.15 GAME -- Initializing Scene Graph...
22:12:12.15 GAME -- Initializing MOD systems...
22:12:12.55 GAME -- Initializing Session...
22:12:12.57 GAME -- Initializing Players...
22:12:12.59 GAME -- Initializing SCAR (Pre-Sim) systems...
22:12:12.62 GAME -- Initializing Team Colour Systems...
22:12:13.23 GAME -- Preloading all models...
22:12:13.23 RENDER ANIM -- Art/EBPs/: Unable to open file!
22:12:13.24 GAME -- Applying Team Colours...
22:12:13.44 GAME -- Initializing UI...
22:12:13.44 GAME -- Initializing LUA...
22:12:13.44 GAME -- Initializing SCAR (Post SIM)...
22:12:16.00 GAME -- Precaching Events...

[BrokenBlade]

i feel scammed, no offense, but i really want to try this game out, heard great things about it and this error is just ruining my motivation to play the game. Hope it gets fixed gl to everyone and have a ns game