Black Screen when Starting Game Only Music Playing

[Vanleux]

I cannot get this game to load and have tried everything. Running GTX 850M and latest drivers. Troubleshooted display options and different resolutions but can only get black screen when starting the game. Music is playing in the background and no keys seem to indicate any game functionality.

Running ActiveX 11.

Have tried validating the integrity of the install and then additionally completely uninstalling and reinstalling to no avail.
And yes, restarted after each endeavour.

I'm at a loss. I have more than enough system requirements to run this game and other games are running fine. Is there some display setting or windowed mode option that I could try?

[av1ctor]

I'm having the same problema since today.

Game starts but nothing is shown (Windows stills showing the desktop) and music starts playing.

It never happened before.

[preatoris]

Ditto this. Did you manage to solve it?

[quintero_checo]

Tengo el mismo problema, no solo con este juego.
Alguien que me pueda ayudar a solucionarlo?

[Leo de Lozer]

Same problem here...Critical defect, game can't be played. Is there a solution?

[gelmai]

I have the same problem. I just got the game and I'm dying to play but the game launches, I hear the music, but I don't see anything at all. Did anyone ever figure this out?

[theSAiNT]

Does anybody have a solution? I've tried changing launch options to -fullscreen, -windowed, -sw, and -autoconfig to no avail.

Answers from dev would be greatly appreciated!

[xantxant]

Hey, same. GTX 970 video card here, Windows 10.

Now I've seen both versions of this problem. I was at GeForce driver version 388.13, and the symptoms were: Hear the music, cannot make the window visible. Using various windows keyboard and menu shortcuts to show all the windows, I did not succeed in making the game window visible. I even tried the regedit hack to try to move the window.

I upgraded my nvidia drivers to 390.65. Result: Now I have the black screen version. There is a visible window, but it's completely black, and doesn't respond to any input (keyboard or controller).

I was going to try various command-line options next but I see that thesaint has already tried everything I would have tried there.

I only have one screen, this isn't a multi-monitor thing.

Developers, can you help us play your game?

Edit: I only have one other clue here. Steam briefly displays a bit of overlay in the corner to show you what controller button to press to get the overlay back (which it displays over most games when they start). When this overlay disappears, there is a persistent hall-of-mirrors effect where the gui shimmers in the spot where it was moving. IDK if this helps troubleshoot, just thought I'd add it.

[Team17_Assistance]

Hello everyone,

We apologize for any inconvenience this has caused. Can you please send us your DxDiag and verify your game files. You can find out how to do this here: http://steamcommunity.com/app/448510/discussions/1/353916184352192544/

Can you please clean boot your PC as well via the steps here: https://support.microsoft.com/en-gb/help/929135/how-to-perform-a-clean-boot-in-windows

Please get back to us if you get back to us as soon as possible.

Thanks,
Team17 Support

[lauwai]

I am facing the same issue and have reported to the support team at their website.
But no solution came out.
Their response was just the same, keep asking me to update drivers.

I know the game is not new in this platform, and the price is very reasonable.
My labtop is not a powerful one but it could handle the game nicely before. It is very disappointing that I suddenly cannot play the game.
If it is a problem faced by many users, why don't the developers investigate it?

[Sasurai087]

Hey guys - if you've an Nvidia card, try this:
"I went into Nvidia Control Panel. This is where I changed "Aspect ratio" to "No scaling" on the Adjust desktop size and position page (with "perform scaling on Display"). Suddenly everything was okay again. In DS3 I had options for resolutions. If I started up a Unity game with shift, the Select Monitor was no longer empty, but said "Display 1".
I tried switching back to "Aspect ratio" to see if this would break things again. It did for some games (e.g. Hearthstone), but others kept working. I also tried "Override the scaling mode set by games and programs" and that seem to work as well."

Source: https://steamcommunity.com/discussions/forum/1/1480982971174752598/