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Maybe this behavior is also part of the simulation?
Did you ever try quitting all other programs and running only Steam and ZP? Did that improve things?
Perhaps developers could trace during a longer time period whether the flippers responds to each keystroke.
I booted into Windows 10 and couldn't reproduce the issue during a couple Lamp Hunter rounds. In both cases I was using a keyboard and not a gamepad.
"[#78] flippers cannot be activated simultaneously"
https://steamcommunity.com/app/444930/discussions/10/1743388044210544188/
This issue happens whichever key mapping I use. For example, I've mapped the two flippers to the left and right shift keys, and also tab (left) and backspace (right) (of course, mapping the "overlay" combination to use a value different than "shift+tab"). No matter what combination(s) I use, the right flipper does not activate in about 20%-30% of cases when I press the left and right flipper keys simultaneously.
I use the "GB" (UK) keyboard layout, and I've also tried disabling IBus and XIM in the "input method framework" applet under the "Xfce Settings", so I don't think it's related to that.
I've also seen that 'xev -event keyboard' shows every single key being pressed properly, and never missing a "KeyPress" or "KeyRelease" event for any of the keys I've mapped to events in the game. So I don't think it's a X11 or USB (kernel module(s)) driver problem.
I've also tried with four different keyboards: my built-in laptop keyboards (on two different laptops), a cheap USB keyboard, and a "non-ghosting"+"multi-chord" gaming keyboard I've recently purchased. I've tried connecting every one of those keyboards to every USB port I have available on both laptops (both USB 2.0 and USB 3.0 ports). I'm always seeing the same result. Therefore, I don't think it's a hardware-related problem, or a driver-related problem.
Now, here's the thing. I don't see this issue when using my "EasySMX ESM-9100" USB controller (particularly, on XBox-360 mode, with leds 1+2 on) when configured as a steam controller (using the main UI). I don't see "missing" events at all: flippers can be activated simultaneously every time, without (apparent) failures.
For the record, I'm using Linux Mint Xfce edition versions 19.2 (amd64) on Lenovo X240 (laptop, 8GB RAM, intel graphics), and 19.3 (tricia, amd64) on Lenovo T530 (laptop, 8GB RAM, intel graphics). I haven't seen any issues on other games, including under wine.
It's a real pity, as I've bough several table packs for Zaccaria Pinball, and I'm otherwise very happy with this game. For now, I guess I have no other realistic option than using my game controller.
Please, developers, do fix this issue as soon as you can. There are many Linux users that (would?) love to play your pinball game.
I had similar where the flipper wouldn't activate after nudging. I've got a KVM (USB/HDMI) switcher which can be activated by scroll lock + scroll lock + number, but it also gets triggered by ctrl + ctrl + number. So when using ctrl to nudge, I'd often hit the switcher's trigger of ctrl + ctrl, and the next keypress would just be eaten. So I'd sometimes save the ball from draining with a couple of nudges, only to watch it roll off the end of the unresponsive flipper.
Solved by plugging the keyboard into the non-keyboard USB input of the switcher, and using the button on the switcher instead of the keyboard sequence to switch.