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Sexy Feb 13, 2019 @ 9:44am
I can't logged in my profile in paladins
Pls help mi , i can;t login in my profile
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Showing 1-5 of 5 comments
Syndra Feb 13, 2019 @ 3:27pm 
I have the same problem. It appears my Hi-Rez account auto linked my steam account. The problem is that linking the steam account hasn't worked. I can't unlink the account either. It used to be possible to unlink the steam account, which made the game worked. That doesn't work anymore. It's best to put in a ticket. If Hi-Rez can't fix the problem, then I would put in a ticket with steam and see if you can get a refund.
Sexy Feb 14, 2019 @ 5:28am 
Originally posted by Luv:
I have the same problem. It appears my Hi-Rez account auto linked my steam account. The problem is that linking the steam account hasn't worked. I can't unlink the account either. It used to be possible to unlink the steam account, which made the game worked. That doesn't work anymore. It's best to put in a ticket. If Hi-Rez can't fix the problem, then I would put in a ticket with steam and see if you can get a refund.




Help me because I want to play
Syndra Feb 14, 2019 @ 3:57pm 
Originally posted by p.klucewicz:
Originally posted by Luv:
I have the same problem. It appears my Hi-Rez account auto linked my steam account. The problem is that linking the steam account hasn't worked. I can't unlink the account either. It used to be possible to unlink the steam account, which made the game worked. That doesn't work anymore. It's best to put in a ticket. If Hi-Rez can't fix the problem, then I would put in a ticket with steam and see if you can get a refund.




Help me because I want to play

It's not working anymore. Before you only needed to unlink your steam account on your Hi-Rez account manager, then launch the the game through steam. This solution was a temporary solution.

I made ticket about this issue about a month ago and CS told me Hi-Rez was working on a solution to allow steam accounts to be linked with their Hi-Rez account. The problem is the solution wasn't really much of a solution and made the game unplayable at least for me. I can't log into the game on my correct profile since linking my steam account forces me to create a new user name.The new update automatically links your steam account with the H-Rez account, I can't unlink my steam account on the Hi-Rez account page, which cause my game to ask for a new user name each time I try to log into the game.

I can't log into the game until Hi-Rez fixes my account. I put in a ticket, but if Hi-Rez can't link or at very least fix my account so that I can at least log into the game, then I'm ask steam for a refund. It's ridiculous that I can't log into the game cause Hi-Rez can't fix their steam to Hi-Rez linking.
Last edited by Syndra; Feb 14, 2019 @ 4:00pm
Forspan! Feb 15, 2019 @ 12:44am 
There is a temp. fix to get the game working, found it further down the discussions:

Remove EAC with setup by locating your game folder and opening easyanticheat folder and running easyanticheatsetup(not repaired but uninstalled). After that I've manually removed C:\Users{username}\AppData\Roaming\EasyAntiCheat folder and C:\Windows\System32\drivers\EasyAntiCheat.sys (for some reason these locations were not affected by uninstall).
Last edited by Forspan!; Feb 15, 2019 @ 12:45am
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Date Posted: Feb 13, 2019 @ 9:44am
Posts: 5