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Paladins > Help & Support > 主題細節
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Zerasko 2018 年 12 月 26 日 上午 10:19
Untrusted file C:\Windows\System32\hid.dll
Hey guys...
Since yesterday my Paladins doesnt start, well the first Loading Screen is loading but after it i get an error message with the code (0xc0000142). Then i have to press ok and then i get a message from EasyAntiCheat with the Message that a untrusted file (C:\Windows\System32\hid.dll) doesnt make the programm work.
Could anyone please help me i have tried to solve it by myselve but i didnt make it.
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點擊此處前往該留言。
引用自 The Self-Proclaimed Knight:
If you'll choose to refresh/reset , your files, but not apps, will be kept. Additionally, if you have two or more of partitions, or hdd/ssd, you can move/keep your personal stuff, including steam library, and reinstall OS . Just don't use C for that.
Lastly, double check all your software. Disable or uninstall anything what's not needed for game launch/work, but may cause problems.
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目前顯示第 1-15 則留言，共 18 則
The Self-Proclaimed Knight 2018 年 12 月 26 日 上午 10:40 
Untrusted - not allowed. But not necessary bad.
hid.dll is a library file for the USB interface.
You can try : to update/upgrade /downrange your drivers. Check for Windows errors, verify game files.
#1
Zerasko 2018 年 12 月 26 日 上午 11:16 
Well i have now tried it a long time but with no progress. In my Updatebox there is no latest Update and Windows also cant find any issues.
#2
Zerasko 2018 年 12 月 26 日 上午 11:25 
I also dont want to reset the PC because then i delete all my data and my apps :/
#3
Zerasko 2018 年 12 月 26 日 上午 11:32 
But how do i actually verify the game files or what do you actually mean?
#4
The Self-Proclaimed Knight 2018 年 12 月 26 日 下午 12:23 
引用自 Zerasko：
But how do i actually verify the game files or what do you actually mean?
Here :
https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335
#5
Zerasko 2018 年 12 月 26 日 下午 12:28 
Ahh i have already tried it...
#6
此討論串的作者認為本留言為原主題提供了解答。
The Self-Proclaimed Knight 2018 年 12 月 26 日 下午 12:36 
If you'll choose to refresh/reset , your files, but not apps, will be kept. Additionally, if you have two or more of partitions, or hdd/ssd, you can move/keep your personal stuff, including steam library, and reinstall OS . Just don't use C for that.
Lastly, double check all your software. Disable or uninstall anything what's not needed for game launch/work, but may cause problems.
#7
Zerasko 2018 年 12 月 26 日 下午 12:48 
ok thank you i will try it overnight
i hope this will work
#8
Zerasko 2018 年 12 月 26 日 下午 12:51 
What does Windows mean with "Apps"? Is it meaning Apps like for steam or preinstalled apps like explorer?
#9
The Self-Proclaimed Knight 2018 年 12 月 26 日 下午 12:56 
引用自 Zerasko：
What does Windows mean with "Apps"? Is it meaning Apps like for steam or preinstalled apps like explorer?
Usually that's Windows store apps, but keep in mind, in case of windows 10,some of your usual windows programs now also apps, but they will be installed again when you reset/refresh/reinstall.
#10
Zerasko 2018 年 12 月 26 日 下午 12:58 
ok so data like Photos and Steam Apps or others will be safed while the rest get deledet?
And when i try to redownload windows 10 do i have to type in some kind of product key or is this data also safed?
#11
The Self-Proclaimed Knight 2018 年 12 月 26 日 下午 1:24 
引用自 Zerasko：
ok so data like Photos and Steam Apps or others will be safed while the rest get deledet?
And when i try to redownload windows 10 do i have to type in some kind of product key or is this data also safed?
You must move your steam games to D or other partition/drive. Your OS will be automatically activated,after reset/refresh/reinstall, if you connected to the web.
I don't know what you mean about re-download.
#12
Zerasko 2018 年 12 月 26 日 下午 1:26 
OK i am now safe all my steam apps, Adobe Programms, And all my user data then i will reset my Laptop
#13
The Self-Proclaimed Knight 2018 年 12 月 26 日 下午 1:47 
Alright, don't forget something important :)
#14
Zerasko 2018 年 12 月 26 日 下午 1:48 
thank you ^^
#15
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Paladins > Help & Support > 主題細節
張貼日期： 2018 年 12 月 26 日 上午 10:19
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