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Jenos is a pretty bad solo support without a competent and coordinated team
Luminary is the most popular talent to take because of the buff (hence why you need to anticipate who to 'heal'), although if you're going to float about at the back, generally avoiding conflict, then buffing a few players at once with a mere +15% won't make up for your missing input as a fifth player. If you go in prepared to fight, then you're already way beyond the vast majority of even high level Jenos players. Onslaught is questionable, but Siege is a positions and presence game more than anything else. It's not how much you kill/damage/heal as such, it's when and where. Keep it 5v5.
EDIT:
To clarify why he's bad at healing, he cannot 'emergency heal', that is to say, he cannot burst-heal. If you do the calculations yourself, you'll find quite quickly that his heals are about as effective as taking cover to rely on auto-regen'. Paladins isn't a good game for sustain healing since so many champions can hit hard given the chance to, but he's here, nonetheless.
You'll easily come away with high heal numbers using Jenos because his healing is slow sustain. I'll reiterate, you cannot emergency heal, so forget about saving people. That's not how it works - use the other supports for that kind of healing. To get heal numbers, Jenos is by far the easiest support to play in only that respect.
If you want strong supports who can still bite back hard as the Cauterize piles on and degrades their healing into next-to-nothing, then consider ones such as Seris, Ying, Damba, Pip... Because Jenos is fairly mediocre with his damage talent, and doesn't hit hard otherwise.
You'll just get the hang on who to heal when with jenos, but dont think it's your fault when people die; your team has to play safer if you're a jenos. Jenos's total healing output is excellent, but his healing per second isnt the greatest: you cant just push in like if you would be pocketed by an Io or a Mal'Damba. As a tank main, i find sometimes playing with specialised self heal decks (like healing when shield's up on Atlas) can help while playing jenos.
Different Build for Different Maps.
I agree with what malakistiri157 said. You need to build different loadout for different maps. Jack-of-all-trade loadout won't stand out. Personally i have 2 main loadouts based on how vast the map is. But firstly there are 3 cards that are main focus of his build, his astral mark cd reduction, astral mark duration, and astral mark deploy range. You NEED to keep the CDR card at tier5 despite what build are you on. This will give you 5.5s CD instead of 8s. It can be reduced to 4s (3.8s to be exact) once you managed to get chronos 3. This is essential because you'll manage to heal more people with lower CD. The other 2 cards are what you have to play around with. So basically dense map like Brightmarsh, Frog Isle, Bazaar, and Stonekeep you need to sacrifice deploy range over duration. Since your teammates will most likely within your reach at all times, 50% increase is a bit overkill. In the other hand vastly map such as Fish Market, Timber Mill, Stone Quarry, etc 50% increase is a life saver. So you don't have to travel miles away just to heal that flanker who keeps zoning at enemy base.
So here's my build.
Long range build:
+5 Astral Mark CDR
+5 Astral Mark Deploy Range
+3 Astral Mark duration
+1 self heal
+1 DMG Reduction while in stelar wind
Short range build:
+5 Astral Mark CDR
+3 Astral Mark Deploy Range
+5 Astral Mark duration
+1 self heal
+1 DMG Reduction while in stelar wind
Prioritize Your Heal.
This is one of Jenos downside, your healing is limited so you need to prioritize whom you want to heal at times. You can have 3-4 mark up at once, so personally i always mark 2 tanks, and 1 flank/dmg depends on who is in 1v1. If you have 2 dmg/flank that that are in 1v1, you need to proritize those who have more health, because if they have less than half heatlh, they're as good as dead, your healing won't catch up. If the fight is idle, both of your tanks are on point, you heal your dmg/flank as much as possible, especially if you run Luminary LC. It'll give them the best opportunity to zone while the point is being captured.
Stellar WInd.
Always use your stellar wind (your F) at all times. Even if you're just standing still. This will give you the best survival chance when you are approached by flanks all of the sudden or if someone needs your heal but they are far away. His F don't have duration, once you press F it will stay up as long as you dont use other ability. Note, Nimble won't stack with your stellar wind.
Void Grip.
This ability is a life saver most of the time not just for me, but for my teamates as well. You can utilize this ability in various situation. You can use this to save your teamte when they're in 1v1 and losing, using this grip on enemy to stop them and give your teamate a chance to escape. In team fight, you can grab the enemy to prevent them from escaping and indicate the team to focus on this person. You can also use this to cancel (some) of champion ultimate. His Power Conseum LC is a great counter to high mobility flankers such as Zhin, Koga, Evie and Maeve.
Bonus tips.
Jenos is fairly invisible most of the times since you can just hide behind walls and still manage to heal the entire team whitin your range. You can use this advantage to poke around dmg. Help the tank on point and deal dmg to the enemy tank. Or snipe that drogoz who keep flaying around while you're still safe and sound.
Honestly idk why people disregard his healing capability. I can manage to get over 200k healing from him in a good ranked match.
Don't play passively. If you just hide behind walls and heal, your team would be better off with a different champion. Try to deal some damage and use your void grip to make the enemy an easy target for your team (do not forgot to spam your heal tho).
Don't heal low hp tanks. I've played a lot of matches as a tank with a Jenos healer, and for some reason they always heal me when i manage to get out of combat and hide to regen. It's USELESS. The passive regen kicks in and heals me to full hp before i can start feeling the effect if Jenos' heal. If there are anyone else still in the fight, heal them instead. You can't help a low hp tank as Jenos. If the tank dies without healing, he would have died with your healing too. If he survives with healing, he could have survived without it. (Not that this only applies to Jenos, for other healers it's quite the opposite)
Try to heal (and hence buff the damage) those who are about to get into a fight (regardless of class, tanks can use that dmg buff too, especially a Makoa). You should always be thinking who is the most important to heal for your team to win, which is not always the one with the least hp.
How long have you been playing? If you aren't a professional Paladins player you needn't bother learning any champion because you will be fighting nothing but bots in training matches. Unless you have severe masochism.