Trouble Redeeming code

[SSB_Gothur]

I bought a code on amazon and have tried redeeming it but when i click submit nothing shows up. Even when entering random letters nothing happens. There is no "Code invalid" message. Anyone else has this problem?

[MeowMix CatFood]

Maybe a platform issue? They have the game on multiple platforms, is yours a Steam code?

[SSB_Gothur]

Originally posted by MeowMix CatFood:

Maybe a platform issue? They have the game on multiple platforms, is yours a Steam code?

Nah it is a code for pc and i am on pc

[Skuly]

Originally posted by SSB_Gothur:

I bought a code on amazon and have tried redeeming it but when i click submit nothing shows up. Even when entering random letters nothing happens. There is no "Code invalid" message. Anyone else has this problem?

I'm having the same problem. Did your code ever work? I bought mine about 45 minutes ago.

[Yoshiman919]

Did you get it to work?

[Skuly]

I got a refund from Amazon. I think the game stopped accepting the codes in March 2020 because I've found a few people started having the problem in March.

I googled "amazon customer support phone number" and called the 888 number google showed me. It might be on the Amazon website but I couldn't find it just live chat and I was busy driving so I called them which I prefer anyway.

[Ryder Golde]

Originally posted by Skuly:

I got a refund from Amazon. I think the game stopped accepting the codes in March 2020 because I've found a few people started having the problem in March.

I googled "amazon customer support phone number" and called the 888 number google showed me. It might be on the Amazon website but I couldn't find it just live chat and I was busy driving so I called them which I prefer anyway.

I doubt that the game stopped accepting codes
ik this post is old and probably won't get much traction but I'm having this issue rn
there's some codes on their Twitter and YT that are pretty recent, and I'm having this exact issue with trying to redeem
the only other thing I could think to try is trying to redeem the codes on my Switch
I'll update if anything changes

[Skuly]

Originally posted by Ryder Golde:

Originally posted by Skuly:

I got a refund from Amazon. I think the game stopped accepting the codes in March 2020 because I've found a few people started having the problem in March.

I googled "amazon customer support phone number" and called the 888 number google showed me. It might be on the Amazon website but I couldn't find it just live chat and I was busy driving so I called them which I prefer anyway.

I doubt that the game stopped accepting codes
ik this post is old and probably won't get much traction but I'm having this issue rn
there's some codes on their Twitter and YT that are pretty recent, and I'm having this exact issue with trying to redeem
the only other thing I could think to try is trying to redeem the codes on my Switch
I'll update if anything changes

Actually I am pretty sure HiRez stopped accepting Founder Pack codes sold by Amazon, neither Amazon or Hirez have an explanation for all the people who try to use founder pack codes sold by Amazon.

These codes are sold by Amazon and they don't work... amazon is still selling them.
You call them and they give you a refund but they still sell them so idk wtf is going on.

https://www.amazon.com/Paladins-Founders-Pack-Online-Game/dp/B074MGS64J/ref=cm_cr_arp_d_product_top?ie=UTF8

[Ryder Golde]

Originally posted by Skuly:

Originally posted by Ryder Golde:

I doubt that the game stopped accepting codes
ik this post is old and probably won't get much traction but I'm having this issue rn
there's some codes on their Twitter and YT that are pretty recent, and I'm having this exact issue with trying to redeem
the only other thing I could think to try is trying to redeem the codes on my Switch
I'll update if anything changes

Actually I am pretty sure HiRez stopped accepting Founder Pack codes sold by Amazon, neither Amazon or Hirez have an explanation for all the people who try to use founder pack codes sold by Amazon.

These codes are sold by Amazon and they don't work... amazon is still selling them.
You call them and they give you a refund but they still sell them so idk wtf is going on.

https://www.amazon.com/Paladins-Founders-Pack-Online-Game/dp/B074MGS64J/ref=cm_cr_arp_d_product_top?ie=UTF8

the codes I'm using aren't off of Amazon
they're form Hi-Rez themselves, as they do occasionally release codes on their Twitter and YT

[Skuly]

Originally posted by Ryder Golde:

Originally posted by Skuly:

Actually I am pretty sure HiRez stopped accepting Founder Pack codes sold by Amazon, neither Amazon or Hirez have an explanation for all the people who try to use founder pack codes sold by Amazon.

These codes are sold by Amazon and they don't work... amazon is still selling them.
You call them and they give you a refund but they still sell them so idk wtf is going on.

https://www.amazon.com/Paladins-Founders-Pack-Online-Game/dp/B074MGS64J/ref=cm_cr_arp_d_product_top?ie=UTF8

the codes I'm using aren't off of Amazon
they're form Hi-Rez themselves, as they do occasionally release codes on their Twitter and YT

Well firstly, the OP and I bought a code from Amazon.

You said "I doubt that the game stopped accepting codes" which to me sounds like "I don't think codes expire". I was just letting you know what I was talking about last year.

Secondly, the codes from Amazon should be from too Hi-Rez which is why I and many others tried to contact Hi-rez to ask them wtf is going on.
The seem to have worked up until 2019 but at some point in 2020 a lot if not all codes became invalid I guess.

And Lastly, you are talking about the free promotional codes Hi-rez releases... well I assume those codes are set to expire at a given time and don't last forever.

Hi-Rez can disable them anytime they want too that is for sure.

Some promotional code might also only be allowed to be used a certain amount of times etc. I wish I had some helpful information to give you but I don't know anything about the codes you got.