Creature From the Black Lagoon broken

[Rob2e]

Yet again ANOTHER table where the kick-up return on the right side doesn't work, it just keeps kicking the ball up but not quite making it out, over and over.

[Matt Beeching]

I've seen the VUK issue on CFTBL, Party Zone, Champion Pub etc. Can you get a locked 60fps with V-Sync enabled on these tables?

It's likely caused by low frame rates and extreme performance variation. I've only seen it occur on my laptop which runs these particular tables at 30-60fps during play, yet never on my desktop locked to rates like 60 or 120.

The Williams mobile app behaves the same, I've tested that on two phones and the older device with low/variable frame rates suffers VUK issues.

[⎛⎝⎛-||-⎞ ⎠⎞]

Originally posted by Rob2e:

Yet again ANOTHER table where the kick-up return on the right side doesn't work, it just keeps kicking the ball up but not quite making it out, over and over.

I've easily played over 50-60 hours on this table alone and have never had this issue. As the other fellow said, check your frame rate.

[Rob2e]

I have three monitors refresh rates, 50, 60 and 75. The problem occurs on ALL of them.

[Matt Beeching]

What are the system specs, CPU/GPU? Perhaps the game has defaulted to Intel integrated, rather than the discrete GPU.

[Rob2e]

NVIDIA GeForce RTX 2080
Intel i7 8700 3.2GHz 3192 MHz

You know now that I'm typing this I think about the NVIDIA thing where I can tell it to do FX3 different. Let me try that.

[Rob2e]

Ah. Didn't help, problem still exists.

[Matt Beeching]

Originally posted by Rob2e:

NVIDIA GeForce RTX 2080
Intel i7 8700 3.2GHz 3192 MHz

You know now that I'm typing this I think about the NVIDIA thing where I can tell it to do FX3 different. Let me try that.

I'm also using an RTX 2080 and tested CFTBL several times this afternoon. I encountered no VUK issues in Single or Classic running at a locked 60/240fps. The plot thickens!

Currently on driver 496.49 (Oct) but I can test it again on 496.76 (Nov).

[Rob2e]

So it was mentioned that MONITOR frame rate might be an issue? I have an ASUS PG248Q which it's one and only setting is 49.987 Hz. It's a REALLY GOOD monitor, it would be a shame to learn THAT was the problem. So far only TWO tables cause this problem.

[Matt Beeching]

Originally posted by Rob2e:

So it was mentioned that MONITOR frame rate might be an issue? I have an ASUS PG248Q which it's one and only setting is 49.987 Hz. It's a REALLY GOOD monitor, it would be a shame to learn THAT was the problem. So far only TWO tables cause this problem.

The PG248Q manual lists: 50 / 60Hz over HDMI.
60 / 85 / 100 / 120 / 144 / 160 / 170 / 180 via DP

[Rob2e]

Ya, I'll have to figure out how to manipulate DP, it CANNOT be done via buttons on the back, so it must be an INTERNAL hardware thing, which I am not proficient in.

Any chance you have a URL for that manual?

[Matt Beeching]

From the manufacturer's site: https://rog.asus.com/monitors/23-to-24-5-inches/rog-swift-pg248q-model/helpdesk_manual

I'm still surprised that 60Hz is unavailable via HDMI. If there are multiple displays running unusual or conflicting refresh rates that may well explain the issue. Is the PG248Q your primary display and is cabinet mode being used?

[VanAlphen]

Originally posted by Rob2e:

Ya, I'll have to figure out how to manipulate DP, it CANNOT be done via buttons on the back, so it must be an INTERNAL hardware thing, which I am not proficient in.

Any chance you have a URL for that manual?

Check if you're using a DP cable. I don't understand how someone can be ok with getting 50Hz from a 180Hz monitor. Timing your shots and performing tricks are a LOT easier using high refresh rates / frame rates.

[Rob2e]

Originally posted by Matt Beeching:

From the manufacturer's site: https://rog.asus.com/monitors/23-to-24-5-inches/rog-swift-pg248q-model/helpdesk_manual

I'm still surprised that 60Hz is unavailable via HDMI. If there are multiple displays running unusual or conflicting refresh rates that may well explain the issue. Is the PG248Q your primary display and is cabinet mode being used?

It IS my primary display, I have 3 displays, but the ASUS is my main display and is ONLY available at 49.97 Hz

[Rob2e]

Originally posted by VanAlphen:

Originally posted by Rob2e:

Ya, I'll have to figure out how to manipulate DP, it CANNOT be done via buttons on the back, so it must be an INTERNAL hardware thing, which I am not proficient in.

Any chance you have a URL for that manual?

Check if you're using a DP cable. I don't understand how someone can be ok with getting 50Hz from a 180Hz monitor. Timing your shots and performing tricks are a LOT easier using high refresh rates / frame rates.

I'm unaware of what a DP cable even is, I just used what came with the monitor.

[Matt Beeching]

Originally posted by Rob2e:

Originally posted by VanAlphen:

Check if you're using a DP cable. I don't understand how someone can be ok with getting 50Hz from a 180Hz monitor. Timing your shots and performing tricks are a LOT easier using high refresh rates / frame rates.

I'm unaware of what a DP cable even is, I just used what came with the monitor.

DisplayPort is similar to HDMI, if you look at the rear panel of the GPU you should see 2 or 3 ports on an RTX 2080. They're similarly sized but with one notched corner.

The cables aren't expensive so I'd highly recommend buying one to make use of the monitor's high refresh capabilities. The monitor only requires the 1.2 spec but I'd probably get a 1.4 cable to avoid future e-waste.