[SOLVED] Screen freezes but game audio is still playing

[Locus]

[[SOLVED]] Installed a better and more modern GPU on my PC, alongside better fans. The problem seems to have been solved.



Suggested solutions (they didn't work for me but they might work for you):
Validate game files;
Insert -gl into the launch parameters.


This often happens in casual matches, about 3 - 10 minutes after joining them. The game suddenly seems to be crashing, with audio even ceasing briefly, but then I'm greeted again with audio feedback but no visual feedback (frozen screen). I'm forced to open up the task manager to shut down hl2.exe so I can restart the game in a futile attempt to mitigate the problem.

I've reported this problem to other people in other platforms, but the issue was simply scratched off as "bad PC" or "bad GPU", so lemme put out my PC specs:

Operating System
Windows 10 Home 64-bit

CPU:
Intel Core i7 6700 @ 3.40GHz
Skylake 14nm Technology

RAM:
8,00GB Single-Channel Unknown @ 1063MHz (15-15-15-36)

Motherboard:
ASUSTeK COMPUTER INC. M32CD_A_F_K20CD_K31CD (LGA1151)

Graphics:
LG FULL HD (1920x1080@60Hz)
2047MB NVIDIA GeForce GTX 950M (ASUStek Computer Inc)

Storage:
931GB TOSHIBA DT01ACA100 (SATA )

Optical Drivers:
ATAPI DH-24AFSH

Audio:
Realtek High Definition Audio

[PlatinumBass™]

Have you tried to validate game files?

[Locus]

No, how do I do that ?

[PlatinumBass™]

Originally posted by «oWn»|Locus:

No, how do I do that ?

You're gunna want to go to your game library, right click TF2, go to "Properties". Go to the "Local Files" tab and click "Verify integrity of game files". That's it.

[Locus]

Thanks, I'll see if it works

[PlatinumBass™]

Originally posted by «oWn»|Locus:

Thanks, I'll see if it works

If that doesn't help I dunno what to tell ya.

[76561198088409502]

Tf2 specific issue?
try typing -gl into launch parameters and see if it persists.

[PlatinumBass™]

Originally posted by Ground Zero:

Tf2 specific issue?
try typing -gl into launch parameters and see if it persists.

Oh yeah, try that!

[Locus]

File validation didn't work but I'm gonna try -gl next

[PlatinumBass™]

Originally posted by «oWn»|Locus:

File validation didn't work but I'm gonna try -gl next

Dang it. Sorry, man.

[Locus]

-gl didn't work too, issue still persists

[76561198088409502]

Originally posted by «oWn»|Locus:

-gl didn't work too, issue still persists

Tf2 specific issue?
Check or reinstall display drivers?

[Locus]

It's restricted to TF2. Btw, am I able to check or reinstall display drivers via the Device Manager ? I'm unsure.

[76561198088409502]

Originally posted by «oWn»|Locus:

It's restricted to TF2. Btw, am I able to check or reinstall display drivers via the Device Manager ? I'm unsure.

right click on desktop and check if there is the Nvidia control panel. DDU can uninstall you drivers, you will need to reinstall them. BUT before that i reccomend troubleshooting further before reinstalling display drivers.

[Pippo]

Originally posted by «oWn»|Locus:

This often happens in casual matches, about 3 - 10 minutes after joining them. The game suddenly seems to be crashing, with audio even ceasing briefly, but then I'm greeted again with audio feedback but no visual feedback (frozen screen). I'm forced to open up the task manager to shut down hl2.exe so I can restart the game in a futile attempt to mitigate the problem.

This sounds like the display driver is crashing mid-game. Normally the console will print out a message notifying you of it, but obviously you can't read it. The only fix it just restarting the game. You could try to prevent this by updating your drivers (check your brand's website or their equivalent of NVidia GeForce Experience). This has happened to me several times.

[76561198088409502]

Originally posted by Pineapple Pizza:

Originally posted by «oWn»|Locus:

This often happens in casual matches, about 3 - 10 minutes after joining them. The game suddenly seems to be crashing, with audio even ceasing briefly, but then I'm greeted again with audio feedback but no visual feedback (frozen screen). I'm forced to open up the task manager to shut down hl2.exe so I can restart the game in a futile attempt to mitigate the problem.

This sounds like the display driver is crashing mid-game. Normally the console will print out a message notifying you of it, but obviously you can't read it. The only fix it just restarting the game. You could try to prevent this by updating your drivers (check your brand's website or their equivalent of NVidia GeForce Experience). This has happened to me several times.

Try this before uninstalling drivers.