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They often do this in the case of Ghostly Gibus, Pyrovision, and other such achievement items
Just be nice and I'm sure they'll restore it for you
Btw, the scrap is considered a special item so if you do get it back and want to craft the headtaker, you'll have to click a box to allow the use of special crafting items.
https://backpack.tf/stats/Unusual/Horseless%20Headless%20Horsemann%27s%20Headtaker/Tradable/Craftable
But they cost a lot
Edit: Ok not that much but considering it can be obtained for free it is.
The only way I know to get a Headtaker is by finding someone who IS selling a tradable one for around 3-4 keys. The item is very rare and is a collector's item, so it may be hard to find.
I mean, apparently there are only 20007 out of over 6.8+ inventories.
https://wiki.teamfortress.com/wiki/Haunted_Metal_Scrap
Gift Wrap hasn't worked on Untradable items for nearly 3 years now.