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pensamento quântico has Team Fortress 2

Jul 21, 2017 @ 12:37pm

Blue Screen when running TF2

since i formatted my pc 2 days ago i had problems to run tf2,when going to graphic options and trying to change something or just joining a match my monitor just go full black and my pc resets with windows saying that this is a blue screen
(print: https://image.prntscr.com/image/e8C0S8psSFGtTy6qP9MmtQ.png)
i always ran tf2 with fps cfg,quake textures and fps increasing stuff that gave me a solid 60 fps to me so it's probably not an error on my pc specs,hope someone can help me.

Last edited by pensamento quântico; Jul 21, 2017 @ 12:39pm

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Showing 1-15 of 15 comments

OLDMAN🎅

Jul 21, 2017 @ 1:05pm

You have a driver problem, if you are running windows 10 run the troubleshoot.

capes505

Jul 21, 2017 @ 1:07pm

Buy a decent PC ♥♥♥

pensamento quântico has Team Fortress 2

Jul 21, 2017 @ 1:07pm

Originally posted by OLDMAN:
You have a driver problem, if you are running windows 10 run the troubleshoot.

i'm on windows 7 i will search for the drivers,thank you!

Last edited by pensamento quântico; Jul 21, 2017 @ 1:10pm

OLDMAN🎅

Jul 21, 2017 @ 1:12pm

What driver program not a third-party driver program? there all junk even the motherboard program is questionable.

OLDMAN🎅

Jul 21, 2017 @ 1:19pm

PC hardware info

How do I create and save a DxDiag.txt file?

For games on PC, it's very quick and simple to create a DxDiag.txt file. These are extremely helpful to our support representatives in diagnosing potential root causes for common PC problems, such as launch crashes, incompatibilities, and graphical/sound defects. Here's how you do it:

From anywhere in Windows, press and hold the Windows key (on the bottom-right of your keyboard, between Ctrl and Alt) and simultaneously press R
The Run dialog will appear
Type "dxdiag" and press Enter
The DirectX Diagnostic Tool will appear, showing all of your system information
Click on "Save All Information..." at the bottom of the window
Optionally rename the file and then save it to a location of your choice
https://support.505games.com/en/support/solutions/articles/6000131194-how-do-i-create-and-save-a-dxdiag-txt-file-

edit copy and paste like this

------------------
System Information
------------------
Time of this report: 4/24/2017, 20:16:07
Machine name: DESKTOP
Machine Id:
Operating System: Windows 10 Home 64-bit (10.0, Build 15063) (15063.rs2_release.170317-1834)
Language: English (Regional Setting: English)
System Manufacturer: MSI
System Model: MS-7995
BIOS: 3.50
Processor: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz (8 CPUs), ~4.0GHz
Memory: 8192MB RAM
Available OS Memory: 8154MB RAM
Page File: 5542MB used, 3892MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.15063.0000 64bit Unicode

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 970
Manufacturer: NVIDIA
Chip type: GeForce GTX 970
DAC type: Integrated RAMDAC
Device Type: Full Device
Device Key: Enum\PCI\VEN_10DE&DEV_13C2&SUBSYS_31601462&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 8136 MB
Dedicated Memory: 4059 MB
Shared Memory: 4077 MB
Current Mode: 2560 x 1440 (32 bit) (144Hz)
Monitor Name: ZOWIE XL LCD (Digital)
Monitor Model: ZOWIE XL LCD
Monitor Id: BNQ7F43

-------------
Sound Devices
-------------
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes

pensamento quântico has Team Fortress 2

Jul 21, 2017 @ 2:26pm

Originally posted by OLDMAN:
PC hardware info

How do I create and save a DxDiag.txt file?

For games on PC, it's very quick and simple to create a DxDiag.txt file. These are extremely helpful to our support representatives in diagnosing potential root causes for common PC problems, such as launch crashes, incompatibilities, and graphical/sound defects. Here's how you do it:

From anywhere in Windows, press and hold the Windows key (on the bottom-right of your keyboard, between Ctrl and Alt) and simultaneously press R
The Run dialog will appear
Type "dxdiag" and press Enter
The DirectX Diagnostic Tool will appear, showing all of your system information
Click on "Save All Information..." at the bottom of the window
Optionally rename the file and then save it to a location of your choice
https://support.505games.com/en/support/solutions/articles/6000131194-how-do-i-create-and-save-a-dxdiag-txt-file-

edit copy and paste like this

------------------
System Information
------------------
Time of this report: 4/24/2017, 20:16:07
Machine name: DESKTOP
Machine Id:
Operating System: Windows 10 Home 64-bit (10.0, Build 15063) (15063.rs2_release.170317-1834)
Language: English (Regional Setting: English)
System Manufacturer: MSI
System Model: MS-7995
BIOS: 3.50
Processor: Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz (8 CPUs), ~4.0GHz
Memory: 8192MB RAM
Available OS Memory: 8154MB RAM
Page File: 5542MB used, 3892MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 12
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
Miracast: Available, with HDCP
Microsoft Graphics Hybrid: Not Supported
DxDiag Version: 10.00.15063.0000 64bit Unicode

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GTX 970
Manufacturer: NVIDIA
Chip type: GeForce GTX 970
DAC type: Integrated RAMDAC
Device Type: Full Device
Device Key: Enum\PCI\VEN_10DE&DEV_13C2&SUBSYS_31601462&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 8136 MB
Dedicated Memory: 4059 MB
Shared Memory: 4077 MB
Current Mode: 2560 x 1440 (32 bit) (144Hz)
Monitor Name: ZOWIE XL LCD (Digital)
Monitor Model: ZOWIE XL LCD
Monitor Id: BNQ7F43

-------------
Sound Devices
-------------
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes

https://pastebin.com/aDkz0i9S posted here because of steam characters limitation

OLDMAN🎅

Jul 21, 2017 @ 3:21pm

old system 2 gb of ram? need 8 gb

System Manufacturer: Dell Inc.
System Model: OptiPlex 760
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A03
Processor: Intel(R) Core(TM)2 Duo CPU E7400 @ 2.80GHz (2 CPUs), ~2.8GHz
Memory: 2048MB RAM
Available OS Memory: 1980MB RAM
Page File: 2245MB used, 1713MB available

Intel Corporation

http://www.dell.com/us/dfb/p/optiplex-760/pd

Intel® Driver Update Utility
https://downloadcenter.intel.com/download/24345/Intel-Driver-Update-Utility

check there website for BIOS Updates
Dell BIOS Updates

Home BIOS Updates Dell BIOS Updates

Windows 7 includes built-in features to help you identify and diagnose problems with memory. If you suspect a computer has a memory problem that isn’t being automatically detected, you can run the Windows Memory Diagnostics utility by completing the following steps:

Click Start, type mdsched.exe in the Search box, and then press Enter.
Choose whether to restart the computer and run the tool immediately or schedule the tool to run at the next restart.
Windows Memory Diagnostics runs automatically after the computer restarts and performs a standard memory test automatically. If you want to perform fewer or more tests, press F1, use the Up and Down arrow keys to set the Test Mix as Basic, Standard, or Extended, and then press F10 to apply the desired settings and resume testing.
When testing is completed, the computer restarts automatically. You’ll see the test results when you log on.

Note that if a computer crashes because of failing memory, and Windows Memory Diagnostics detects this, the system will prompt you to schedule a memory test the next time the computer is restarted
https://technet.microsoft.com/en-us/library/ff700221.aspx

Last edited by OLDMAN🎅; Jul 21, 2017 @ 3:23pm

pensamento quântico has Team Fortress 2

Jul 21, 2017 @ 3:25pm

Originally posted by OLDMAN:
old system 2 gb of ram? need 8 gb

System Manufacturer: Dell Inc.
System Model: OptiPlex 760
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A03
Processor: Intel(R) Core(TM)2 Duo CPU E7400 @ 2.80GHz (2 CPUs), ~2.8GHz
Memory: 2048MB RAM
Available OS Memory: 1980MB RAM
Page File: 2245MB used, 1713MB available

Intel Corporation

http://www.dell.com/us/dfb/p/optiplex-760/pd

Intel® Driver Update Utility
https://downloadcenter.intel.com/download/24345/Intel-Driver-Update-Utility

check there website for BIOS Updates
Dell BIOS Updates

Home BIOS Updates Dell BIOS Updates

yeah i use a pretty old machine but it works fine for me,anyway thanks for researching that for me i had no ideia what could be the reason of the bluescreens by myself

OLDMAN🎅

Jul 21, 2017 @ 3:31pm

bluescreens is hardware and driver problems and faulty memory.

pensamento quântico has Team Fortress 2

Jul 21, 2017 @ 3:36pm

Originally posted by OLDMAN:
bluescreens is hardware and driver problems and faulty memory.

but before the format my pc never gave a bluescreen so i think is about the drivers

#10

pensamento quântico has Team Fortress 2

Jul 21, 2017 @ 3:52pm

Originally posted by OLDMAN:
bluescreens is hardware and driver problems and faulty memory.

so i downloaded the intel Driver utility,executed when it was over i reset my pc and the bluescreen still here

#11

OLDMAN🎅

Jul 21, 2017 @ 3:58pm

I have a alienware r4 and dell is no help on driver update for windows 10 so you need to search dell forum and website.
https://community.dell.com/thread/15309

#12

pensamento quântico has Team Fortress 2

Jul 21, 2017 @ 4:04pm

Originally posted by OLDMAN:
I have a alienware r4 and dell is no help on driver update for windows 10 so you need to search dell forum and website.
https://community.dell.com/thread/15309

ok,thanks

#13

pensamento quântico has Team Fortress 2

Jul 21, 2017 @ 5:12pm

Originally posted by OLDMAN:
I have a alienware r4 and dell is no help on driver update for windows 10 so you need to search dell forum and website.
https://community.dell.com/thread/15309

thank you so much dude,find my graphics card driver and tf2 is now running normally

#14