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Captainzeek Sep 28, 2021 @ 9:06pm
My Valve Index controllers won't connect when I have 3 Vive Tracker 3.0's on Please Help
I don't know what to do I connected my vive trackers but now my valve index controllers wont connect to steam vr instead of their lights turning green like the vive trackers they stay blue and eventually turn off please help.
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Originally posted by Mio Rin:
The USB bus that everything is connected to may be running out of bandwidth.
Try connecting the dongles to different USB ports.
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Showing 1-15 of 16 comments
Mio Rin Sep 28, 2021 @ 9:29pm 
Did you connect all 3 USB dongles that came with the trackers and then pair everything with SteamVR?
Last edited by Mio Rin; Sep 28, 2021 @ 9:29pm
#1
Captainzeek Sep 28, 2021 @ 9:35pm 
Originally posted by Mio Rin:
Did you connect all 3 USB dongles that came with the trackers and then pair everything with SteamVR?
yeah and then I unplugged them after i paired all the trackers was I supposed to do that?
#2
Captainzeek Sep 28, 2021 @ 9:43pm 
When I turn off the 3 vive trackers then turn on my controllers then my valve index controllers turn on with the green light and can actually be used and tracked.
#3
Squid  [developer] Sep 28, 2021 @ 9:49pm 
You leave all the dongles in when using the trackers as thats how they connect to your PC. The valve index only has 2 receivers in the headset itself. These are used for the controllers. The trackers connect to the dongles. You need 1 dongle plugged in for every tracker you want to use. By unplugging the dongles, the trackers are trying to pair to the headset, which is kicking the controllers off when the trackers connect.

tl;dr you need to have all the dongles plugged in to use the trackers. It's 1 dongle per tracker.
#4
Captainzeek Sep 28, 2021 @ 9:55pm 
Originally posted by Squid:
You leave all the dongles in when using the trackers as thats how they connect to your PC. The valve index only has 2 receivers in the headset itself. These are used for the controllers. The trackers connect to the dongles. You need 1 dongle plugged in for every tracker you want to use. By unplugging the dongles, the trackers are trying to pair to the headset, which is kicking the controllers off when the trackers connect.

tl;dr you need to have all the dongles plugged in to use the trackers. It's 1 dongle per tracker.
I see I plugged them back in a few minutes ago however the valve index controllers don't turn green maybe I have to restart my pc so I'll try that and see how it goes.
#5
Captainzeek Sep 28, 2021 @ 10:08pm 
So I restarted my stuff and two of the vive trackers work and the valve index controllers work however one of my vive trackers now has a blue light even tho I have plugged in all of the dongles Im gonna try to pair it again to see if that does anything
#6
Captainzeek Sep 28, 2021 @ 10:14pm 
Now it only lets me have to vive trackers on at a time

#7
Captainzeek Sep 28, 2021 @ 10:23pm 
It only lets me pair two and then it says I have to turn a controller off to pair the next but when I do that then the one I turn off wont track when I turn it back on and has I blue light I really messed this up sorry for anyone trying to help :/
#8
Captainzeek Sep 28, 2021 @ 10:29pm 
now I got all 3 trackers working again but now one valve index controller is stuck being blue it wont let me have both on
#9
Captainzeek Sep 28, 2021 @ 10:29pm 
It says looks like I have all my controllers on then it says turn one off to pair this one

#10
Captainzeek Sep 28, 2021 @ 10:30pm 
At this point I think the only way to fix this is by unpairing everything I'll have to look that up tho
#11
Captainzeek Sep 28, 2021 @ 10:49pm 
Well I unpaired everything did everything to set it up corrtectly without unplugging the dongles and still cant have more then 4 vr devices on at once the 4 being the two index controllers and the 2 vive trackers idk how to get around this atp I think I'm gonna just give up for tonight hopefully more people see this and reply because I still need help.
#12
The author of this thread has indicated that this post answers the original topic.
Mio Rin Sep 29, 2021 @ 4:41am 
The USB bus that everything is connected to may be running out of bandwidth.
Try connecting the dongles to different USB ports.
#13
Captainzeek Sep 29, 2021 @ 7:13pm 
Originally posted by Mio Rin:
The USB bus that everything is connected to may be running out of bandwidth.
Try connecting the dongles to different USB ports.
This worked thank you so much for the help
#14
DemiGameBoys Mar 12, 2023 @ 9:00am 
I'm having the same problem and I did everything and I'm just using a valve index controllers and 3 trackers and just a rift-s cuz I have no valve index headset and I only have 3 dongles when I connect my 2 valve controllers they connect than one vive tracker connects but the other two don't I need help plz
#15
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VRChat > Technical Support > Topic Details
Date Posted: Sep 28, 2021 @ 9:06pm
Posts: 16

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