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In the Steam version of game, click on the "X" on the right top off the game until find the character management
Select "administrate" on your char and change the email and password. (you maybe need to confirm the email)
Now, log in the smart phone version using your login name (same of your first char) and the password you have created.
Voilá
Sorry if this a old news... and sorry as well for my terrible english
I created a test account on the browser to see if it was steam, and sure enough the email works on the browser version while steams does not.
My character was made on steam and I can play him on my phone without a problem.
The following emails that did not work for steam version:
comcast.net
hotmail.com
gmail.com
mail.com
protonmail.com
I tested to see if I would get an email with the new character if I set an email, and sure enough that new character gets a validation email, however my main character doesnt. Whats different is the change email address also doesnt automatically log my character in like "set password" that shows up on my main and "change email" on the new character also asks for the email twice while "set password" on my main doesnt.
I think for some odd reason the game thinks my first character already has an email set for it even though I did no such thing.
Also if you read my previous message, you would see that I tried with multiple email addresses. It just seems to be a major bug on international server 14. It also seems that my support ticket didnt go through and I am now in contact with a dev on their forums.
Its too bad that the developers ignore the steam forums and that I had to go to their forums to get help.
Several other people have created steam accounts on int14 and used email without any problem.
As to support...yeah it is really bad - 2 months and no response, nor do I expect any...