Servers not working

[Serrasan]

Servers not working

[Fwar6.8]

+

[Metallo]

yeah,now the website died,as well they jsut ignoreing th problems

[Lykaon]

the screen of the software stays black - there is no choice of your character visible

[Stewie]

Great to have another new ♥♥♥♥♥♥♥ server on non working old ones...♥♥♥♥♥♥♥

[Leander Playa Games]

Servers are under heavy load right now. We are looking into it and will fix the problem as soon as possible. Sorry for the inconvenience!

[𒆜Nurse☩With☩Wound𒆜]

Leander with the ole cut an paste.. every event.. every weekend.. same issue.. but lets open more worlds.. this has been going on for half the year.. an hasnt gotten better >.<

[Leander Playa Games]

What do you expect? I cannot solve the technical problems...and what should I reply to 200 people posting "server does not work?" Of course I have to send the same reply to the same report!

[𒆜Nurse☩With☩Wound𒆜]

nvm.. i know the song an dance.. /shrugs

[skankhunt42]

I can't connect either...

[Anhktus]

Originally posted by Leander Playa Games:

What do you expect? I cannot solve the technical problems...and what should I reply to 200 people posting "server does not work?" Of course I have to send the same reply to the same report!

What do you expect? yea i like to tell the devs/techs the same....
event and new world on the same day......
i'm dissapointed..... should be a better prep for such things.....
pls forward our complaints about this mess.

and yes i know, you are just 1st level support, i'm as well so i know your job....

[Metallo]

Originally posted by Leander Playa Games:

What do you expect? I cannot solve the technical problems...and what should I reply to 200 people posting "server does not work?" Of course I have to send the same reply to the same report!

Now we expect nothing ,all time worst and worst experience was provided, strangely all time what is wrong is the same,new event,can not imagine what the hell doing with the ♥♥♥♥ ton money that is sure the money not going into the problems,nothing fixed, you could prepare,true,that done a lot time but nothing change. Nearly all time the same,new event,server died,etc etc, but all time same ♥♥♥♥.

[Leander Playa Games]

We are aware of these annoying problems and have worked on them all Friday long. The huge onrush was more that our servers could handle. We are very sorry for the technical problems and will see what we can do to make the event fun again. We will keep you posted and inform you what can be done about this unpleasant situation. Sorry again!

[Anhktus]

Originally posted by Leander Playa Games:

We are aware of these annoying problems and have worked on them all Friday long. The huge onrush was more that our servers could handle. We are very sorry for the technical problems and will see what we can do to make the event fun again. We will keep you posted and inform you what can be done about this unpleasant situation. Sorry again!

how about extending the event the time we lost?
as it seems the IT still is working on it.....(i hope)

[Herr von Stein]

Yep still not working

[Ragestic]

Please have enough server capacity to handle the players during these events. I am sure as a business model you want to continue to acquire more players and having this amount of lag will simply make the experience very bad for new players - even if us older players put up with it. Now I am sure you are not in charge of that but please do convey our thoughts to the higher management. The Server issues are still not resolved and it would be great to extend the event or have some compensation (in game rewards) in place for the lost time. Thanks. As a former mod I know you are going to be taking the brunt of the player's anger - which isn't fair.