Won't Launch on Mac

[ronincontro]

On steam it shows "running" for 4 seconds then "syncing" for on second then quits and never launches. Is there a fix or do I need a refund?

[stauff__]

Can you please provide your Mac specs. The more detailed the better.

[Koznoz]

Try verifying the integrity of the game files. I had a similar problem and verifying the game files and restarting the Steam client solved the problem for me.

[Hank Scorpio]

This is happening to me too. I was actually just about to post the same thing.

My system is *technically* not on the list of supported machines, but I had no problems at all with D:OS 1 at highest settings, so I imagined that running D:OS 2 would at least be possible.

My specs:
Mac Pro
macOS High Sierra 10.13.6
2 x 2.4 GHz Quad-Core
32 GB RAM
ATI Radeon HD 5870

[stauff__]

MacPro type please :) 2010 or 2013? MacPro machines are unsupported due to lack of Avx instructions. But! We’re actively working with MacPro owners to verify our fixes for that issue.

However I am not so sure on your video. It must be metal 1.2 or better 2.0 compliant. Then it should work

[Cactustastic]

Getting the Avx instruction error message as well! I have a MacPro from 2013. Anything I can do? I appreciate your work to help us out!

[stauff__]

Right now we’re stocked with people that can test things out. Keep an eye on Larian forums - there will be an announcement there at some point about MacPro support.

[Hank Scorpio]

I have the 2010. Am I doomed?

I bought the game on the Christmas sale anticipating the port, so I am pretty SOL if so.

[stauff__]

The current approach will be to have a version completely free of Avx because there are MacPro 2010 with Rx580 graphics out there. So you’re not doomed. But your video remains a question - feel free to drop me an email to [e-mail] so I will add you to list of MacPro testers. Not real testers of course :) we will just check game startup and several scenes when I will prepare replacement binaries without Avx.

[Hank Scorpio]

Thank you! I will do that.

[mleong]

i have imac 2012, 3.4GHZ I7, 16GB 1600 DDR3, GeForce GTX 6800 MX
can not start the game beacause AVX2, so do i need to get refund? Thank you!

[ronincontro]

On steam it shows "running" for 4 seconds then "syncing" for on second then quits and never launches. Is there a fix or do I need a refund?

MacOS High Sierra 10.13.6, imac 27", quad core i7 , 32gb ram, Radeon HD 5870 w/ 16gb.

[stauff__]

You have unsupported iMac 2010-2012 as far as I see.. But there is good news. We're going to support old configurations for CPU soon. As for Radeon HD 5870 we will see whether it can support Metal 1.2

[ronincontro]

I have to request a refund within 14 day (12 left). How "soon" is support for older CPU? I doubt it will be that soon.


You have unsupported iMac 2010-2012 as far as I see.. But there is good news. We're going to support old configurations for CPU soon. As for Radeon HD 5870 we will see whether it can support Metal 1.2

On steam it shows "running" for 4 seconds then "syncing" for on second then quits and never launches. Is there a fix or do I need a refund?

MacOS High Sierra 10.13.6, imac 27", quad core i7 , 32gb ram, Radeon HD 5870 w/ 16gb.

[stauff__]

I can't name any timeframes, sorry. I am just stating that your issue will be addressed.

[rituris]

I have the same problem. My game don't launch on my Mac. Here is my specs :
MacPro 2013
High Sierra 10.13.6
Processeur 3GHz 8-core Intel Xeon E5
AMD FirePro D5000

I hope there will be a solution soon because it's rare to find a game running on Mac ...