Divinity: Original Sin 2

Divinity: Original Sin 2

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poomanchu Aug 31, 2018 @ 9:59am
Update stuck in a loop?
Anyone else having this issue? The game keeps downloading/validating/installing. It's done this 3 times now @ 8.2gb each time. It gets about halfway through the install step and just dies. The time-to-complete shoots up exponentially and eventually goes back to 'downloading.'
Last edited by poomanchu; Aug 31, 2018 @ 10:04am
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Showing 1-15 of 30 comments
Ghost Aug 31, 2018 @ 10:04am 
same here...PLEASE FIX THAT !
Ghost Aug 31, 2018 @ 10:07am 
steam download is totally bugged...
Dead Weight Aug 31, 2018 @ 10:11am 
Yup, me too.
ultrablue Aug 31, 2018 @ 10:14am 
First make sure you got enough disk space. The download is 8 gb but it’ll unpack to 20+. Also just be patient it’s going to take a long time to install. It took much longer than average for the whole game to download and install, 30 minutes for me. It kept going from downloading to not downloading to being stuck at 99 percent for 10 minutes
Ghost Aug 31, 2018 @ 10:18am 
No...500GB SDD is more than enough...that`s a bug...nothing else...
ultrablue Aug 31, 2018 @ 10:19am 
Originally posted by FreezHD:
No...500GB SDD is more than enough...that`s a bug...nothing else...

you should get some sleep
Ghost Aug 31, 2018 @ 10:20am 
tried it since yesterday...doesn`t work...hmmm, maybe you are right...SSD is full now...downloaded the game ( 8 GB ) serveral times... ( just joking...)
Ghost Aug 31, 2018 @ 10:22am 
the loop of death...
ultrablue Aug 31, 2018 @ 10:27am 
Originally posted by FreezHD:
the loop of death...

Okay one thing to try if you keep looping: delete everything DOS2. Go to steam settings-> downloads and find clear download cache. Now try downloading again and give it some time to install after the download finishes
Ghost Aug 31, 2018 @ 10:28am 
sounds like a plan
ultrablue Aug 31, 2018 @ 10:29am 
okay good luck hope it works
Dead Weight Aug 31, 2018 @ 10:32am 
Originally posted by tigerbear:
First make sure you got enough disk space. The download is 8 gb but it’ll unpack to 20+. Also just be patient it’s going to take a long time to install. It took much longer than average for the whole game to download and install, 30 minutes for me. It kept going from downloading to not downloading to being stuck at 99 percent for 10 minutes

♥♥♥♥♥♥♥♥♥ you're a god, I only had 15 gigs free, deleting some ♥♥♥♥ solved it. Thanks.
Coco Aug 31, 2018 @ 10:33am 
I have something very similar to this with a lot of weird occurrences. Same as OP it'll get stuck on "Validating" forever, eventually time out at 0 bytes and instantly try to re-validate again. So, if I ignore the download by pausing it (you can't remove it - it instantly re-queues itself) and go to launch the game, Steam gives me an error saying it needs to update. Fine. Let's see what happens.

Back to the exact same thing. Now, if you let THIS mini update window time-out, it tells you to go run "SupportTool.exe" in a specific folder. I went to do that and ... found the file didn't exist. Got my partner with D:OS2 to send me a copy of his, clicked it and ... it's the game's launcher, which has no facility to error check, feedback on bugs, find support etc.

Went to validate the game files via Steam and it says they are all valid. I'm sitting here thinking what else I can try, but aside from wasting another 40gb etc. of my month's limit on re-downloading it, I am stumped.

Right now, I am unable to play or update this game at all. For all intents and purposes, it is 56gb of wasted space. This is a real issue that needs to be sorted.

**For reference, I already have DE installed and was playing it last night.
Last edited by Coco; Aug 31, 2018 @ 10:35am
ultrablue Aug 31, 2018 @ 10:36am 
Originally posted by Genghis Swan:
Originally posted by tigerbear:
First make sure you got enough disk space. The download is 8 gb but it’ll unpack to 20+. Also just be patient it’s going to take a long time to install. It took much longer than average for the whole game to download and install, 30 minutes for me. It kept going from downloading to not downloading to being stuck at 99 percent for 10 minutes

♥♥♥♥♥♥♥♥♥ you're a god, I only had 15 gigs free, deleting some ♥♥♥♥ solved it. Thanks.

Glad to help. I'm gonna run into the same problem soon: https://imgur.com/a/emiZ8cd

Originally posted by Coco:
I have something very similar to this with a lot of weird occurrences. Same as OP it'll get stuck on "Validating" forever, eventually time out at 0 bytes and instantly try to re-validate again. So, if I ignore the download by pausing it (you can't remove it - it instantly re-queues itself) and go to launch the game, Steam gives me an error saying it needs to update. Fine. Let's see what happens.

Back to the exact same thing. Now, if you let THIS mini update window time-out, it tells you to go run "SupportTool.exe" in a specific folder. I went to do that and ... found the file didn't exist. Got my partner with D:OS2 to send me a copy of his, clicked it and ... it's the game's launcher, which has no facility to error check, feedback on bugs, find support etc.

Went to validate the game files via Steam and it says they are all valid. I'm sitting here thinking what else I can try, but aside from wasting another 40gb etc. of my month's limit on re-downloading it, I am stumped.

Right now, I am unable to play or update this game at all. For all intents and purposes, it is 56gb of wasted space. This is a real issue that needs to be sorted.

Does classic edition still work for you?
poomanchu Aug 31, 2018 @ 10:38am 
Originally posted by tigerbear:
First make sure you got enough disk space. The download is 8 gb but it’ll unpack to 20+. Also just be patient it’s going to take a long time to install. It took much longer than average for the whole game to download and install, 30 minutes for me. It kept going from downloading to not downloading to being stuck at 99 percent for 10 minutes

I think that did it. (we'll see after it downloads again) Turns out I only had 7gb free on that drive, so I moved it to my new SSD. I would've thought that Steam or the installer would check how much free disk space you have before attempting something like that. I mean, it does it for new installs, but doesn't do it apparently for updates.
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Date Posted: Aug 31, 2018 @ 9:59am
Posts: 30