Overheating problem

[K G]

I remember i had the exact same problem on my old desktop with original sin. My cpu went up to 93 degrees Celsius i'm afraid i won't be able to play until i find a way to fix this.

Specs: win 10 64 bit
Gtx 960m
i7 6700HQ 2.60 ghz quad core
16 GB ram

Screenshots of MSI Afterburner graphs

https://i.gyazo.com/35e5f6d11575e3e6a73b5a3f6a1dd47b.png
https://i.gyazo.com/c142c81ffc81bb22dcd8bcf28a0f724e.png
https://i.gyazo.com/bcdc1b6f7d73624fdb1039adc9086383.png
https://i.gyazo.com/1033a480b951a84666ef7c2fb24458ad.png

Edit: I forgot to add, The game runs super fine at ultra settings but i tried turning it down to medium just to stop the overheating but it didn't do anything.

[Galileus]

Turning details down won't help. Try to limit the framerates (to your monitor refresh rate with VSync, lower if there is an option for that) - what you want is for your GPU to render less frames overall, and not just more less detailed frames. Otherwise, well... clean up your case, make sure your fans are running well, re-do the thermal paste (pay someone if you don't know how to do it yourself, it will be cheaper than replacing whole CPU), and in general make sure your cooling solution is working well.

Overheating never was, and never will be the developer's side of the problem. Sure, some of them could learn to limit the framerates, in menus especially (looking at you, 2000 FPS 3d menus of starcraft!), but this is an option even still. If you provide a software with 100% of your CPU/GPU power, software will use it. It's your duty to make sure this will not melt down your system.

Bottom of the line, software developers will make sure their programs run well on hardware you provide (or try to / pretend they try to). It is your side of the deal to make sure the hardware you provide is balanced and won't explode in on itself.

[kcnik]

Try cleaning your cooling system.
If that doesnt help, turn your fans to 100% while gaming.

EDIT:
Just looked at the screenshots the 93°C were only peaks, on average you had around 80°C which is fine for notebooks ( max temp is 100°C)

[Dustin Dalby]

Out of curiosity, is your pc a laptop? If so, what brand?
If not, are you still running the CPU cooler that came with your CPU? I would recommend you invest in a better cooling solution. Be Quiet sells the Dark Rock for about 60 bucks. It's silent and extremely effective. Other companies have similar offers too.

[K G]

It's a Casper Excalibur laptop. A local brand they build them where i live. I miss my desktop but for now it's not an option to get a new one sadly :/

It shouldn't have any dust in it as i bought it a month ago and never use it on my lap. Has a laptop cooler underneath as well.

Years ago i had an MSI laptop before they tried to become the new alienware with overpriced stuff :P and i don't remember it overheating when it was brand new. I'm starting doubting my hardware.

I'll try to cap frame rates and see how well it does.

[Dustin Dalby]

Originally posted by Cookiesith:

It's a Casper Excalibur laptop. A local brand they build them where i live. I miss my desktop but for now it's not an option to get a new one sadly :/

It shouldn't have any dust in it as i bought it a month ago and never use it on my lap. Has a laptop cooler underneath as well.

Years ago i had an MSI laptop before they tried to become the new alienware with overpriced stuff :P and i don't remember it overheating when it was brand new. I'm starting doubting my hardware.

I'll try to cap frame rates and see how well it does.

Can you run a couple other games and see how high those get you? We might as well find out if your machine reaches those temps with all games or if there's some twisted technowizardry going on.

If that's how hot it runs on most games, I suggest you contact the laptop's manufacturer and ask them if the machine is supposed to reach those temps. I had a Toshiba laptop from 2008 to 2012, and those did heat up something fierce too. Maybe yours is built to withstand such heat.

If its not, contacting them will at least let you know that, and maybe they can help you with the problem.

In any case, I hope you find a solution!

[Galileus]

There is also a silly simple way to throttle your CPU. I use an 8-core an am rather hypochondriac about temperatures, so deep summer I tend to throttle it unless I need full power.

All you need to do is to go into power settings in Windows control panel, then edit advanced settings of any active power plan. One of the options will be power states of the CPU - including both minimal state and max state. Setting max to 99% will shut down any turbo on your CPU if it has one, setting it even lower will limit it's clock. It's not a beautiful solution, but it's better than cooked laptop.

[Wompoo]

Go into your bios for a quick fix and turn off the intel turbo... should run cooler

[K G]

Originally posted by The Ghost of Iwata:

Originally posted by Cookiesith:

It's a Casper Excalibur laptop. A local brand they build them where i live. I miss my desktop but for now it's not an option to get a new one sadly :/

It shouldn't have any dust in it as i bought it a month ago and never use it on my lap. Has a laptop cooler underneath as well.

Years ago i had an MSI laptop before they tried to become the new alienware with overpriced stuff :P and i don't remember it overheating when it was brand new. I'm starting doubting my hardware.

I'll try to cap frame rates and see how well it does.

Can you run a couple other games and see how high those get you? We might as well find out if your machine reaches those temps with all games or if there's some twisted technowizardry going on.

If that's how hot it runs on most games, I suggest you contact the laptop's manufacturer and ask them if the machine is supposed to reach those temps. I had a Toshiba laptop from 2008 to 2012, and those did heat up something fierce too. Maybe yours is built to withstand such heat.

If its not, contacting them will at least let you know that, and maybe they can help you with the problem.

In any case, I hope you find a solution!

I regularly play Lotro at highest settings which isn't saying much but never gets above 70. Also play R6S didn't have any issues with it either.

I'll contact them and see what's up.

For the time being, i set my CPUs to 99% just to be safe.

[K G]

Originally posted by tomcf:

Go into your bios for a quick fix and turn off the intel turbo... should run cooler

I googled that and people say it's turned off when you are overclocking your cpu so that it doesn't go back to standart processing speed when idle which results in higher temperatures. I won't be fiddling with that but thank you regardless

[K G]

Well i just called the company and they said "If you are playing games in high-res 90 degrees celsius is nothing to worry about." I asked what the danger zone is and they didn't have an exact number. I'm not sure i'm convinced :/

[Dustin Dalby]

Originally posted by Cookiesith:

Well i just called the company and they said "If you are playing games in high-res 90 degrees celsius is nothing to worry about." I asked what the danger zone is and they didn't have an exact number. I'm not sure i'm convinced :/

Well, my toshiba did reach the 90s in a number of gaming scenarios, yeah. It didn't auto-shutdown unless it'd reach something stupid like 100°C+. Nowadays I find the mere idea ridiculous but I'll take their word that the temp is normal for this machine when used this way.

No exact number doesn't sound very good though. Surely they should be able to tell you how hot the machine they sold you is supposed to run, and at what point it becomes dangerous. If I were you I'd insist just to make a point : they're selling expensive technical equipment, providing accurate info is kind of necessary, especially when it comes to laptops and risks of overheating (which is a common occurence and the number two reason for dead laptops after spilled beverages). But I'm a confrontational ♥♥♥♥ when it comes to companies, so don't mind my ranting!

[kcnik]

Originally posted by Cookiesith:

Well i just called the company and they said "If you are playing games in high-res 90 degrees celsius is nothing to worry about." I asked what the danger zone is and they didn't have an exact number. I'm not sure i'm convinced :/

The i7 6700HQ has a max. temperature of 100°C.An average temperature while gaming on a laptop below 90 is fine. The 93°C were peaks, which can happen, but arent dangerous as long as they are beyond 100°C.
Ask your retailer if they installed a program to easily adjust the fan speed. Most of the time the fans are only at 80-90% speed, so turning them up to 100% would help a lot.

[K G]

Well cutting that 1% power from cpus actually made them run super cool now. They are at 65-70 and not noticing any performance issues whatsoever. I'll wait if my gpu gets any hotter. Currently at 75

[Galileus]

Reading topics like that makes me want to overclock EVERYTHING. I never let my CPU/GPU run above 60° ^^'

[Wompoo]

Let me just say this, get cpuid and try what I just suggested and see for yourself, if not happy put it back on, that simple. I'm running an intel i7 4790k with the turbo off (mid summer ambient temps get up to 40c far to often) and the cpu "does" indeed run up to 20c cooler. You aren't over clocking by the way. I have it turned off at the moment and the multiplier will alter depending on load, at present I have 800 mhz 8 x 100... under full load it will go up to 4000mhz 40 x 100 . Its your rig mate, good luck... I never use laptops for gaming so I really can't say what their safe temps are,