Invalid save file? (FIX FOUND)

[[Khorne] Shits'N'Giggles]

I play for 30 seconds and it crashes? anyone know a fix.

________________________________________________
EDIT: 10/27/16

It looks like the game does not have permission to read/write to the save files as expect. This usually happens when Steam launched using the "Run as Administrator" and switches the file permissions. Here's a method to reset the file permissions and fetch the most recent versions from the Steam Cloud.

1) Exit Steam.
2) Open Run from the Start Menu
3) Type "%appdata%/../LocalLow/" without the quotes and press Enter
4) In the new file browser window that opens there should be a folder called "Monomi Park"
5) Copy the "Monomi Park" to an easily found location. This is a just-in-case copy.
6) Delete the original "Monomi Park" folder
7) Launch Steam normally, it should re-download all your game saves shortly after starting
8) Try playing Slime Rancher normally.


If that method doesn't work then then you will have to give up your old save file.

1. Disable steam cloud sync.
2. Uninstall slime rancher then quit steam
3. Re-do the steps above.
4. Run steam and re-install slime rancher.
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[Sammarald]

If you can you should give us here these crash reports you should get. It'll help a lot more for us to understand the problem.

[[Khorne] Shits'N'Giggles]

Originally posted by EmeraldPlay:

If you can you should give us here these crash reports you should get. It'll help a lot more for us to understand the problem.

Its not much of a crash report it just says save file name invalid, and gives me the choice of choosing rety or quit. retry never does annything

[Sammarald]

Can you send here a photo of that?

[[Khorne] Shits'N'Giggles]

Originally posted by EmeraldPlay:

Can you send here a photo of that?

http://i.imgur.com/kCS5JuC.png

[Sammarald]

Originally posted by KHORNE ♥♥♥♥♥'N'Giggles:

Originally posted by EmeraldPlay:

Can you send here a photo of that?

http://i.imgur.com/kCS5JuC.png

That's weird, I haven't seen that before.
It's possibly a problem with your folder that holds save files.
You should contact with the devs at [e-mail] . I'm sure they'll know more about the problem and help you with it.

[[Khorne] Shits'N'Giggles]

Originally posted by EmeraldPlay:

Originally posted by KHORNE ♥♥♥♥♥'N'Giggles:

http://i.imgur.com/kCS5JuC.png

That's weird, I haven't seen that before.
It's possibly a problem with your folder that holds save files.
You should contact with the devs at [e-mail] . I'm sure they'll know more about the problem and help you with it.

Thanks i'll do that

[Leudic]

Was there ever a follow up on this? I'm having the same problem, whether it's saved to my D drive or C drive. It occurs in both.

[[Khorne] Shits'N'Giggles]

Originally posted by Leudic:

Was there ever a follow up on this? I'm having the same problem, whether it's saved to my D drive or C drive. It occurs in both.

I emailed support and sent them my crash log but they haven't gotten back to me in 5 days. yesterday i posted on reddit and the forums.

If i hear anything ill post it here for you

[Leudic]

Originally posted by KHORNE ♥♥♥♥♥'N'Giggles:

I emailed support and sent them my crash log but they haven't gotten back to me in 5 days. yesterday i posted on reddit and the forums.

If i hear anything ill post it here for you

Thanks, much appreciated.

[MetalTxus]

Same here. Not only a saved game becomes unloadable everytime I start the game. Even my game settings get lost. Netither repairing game files nor completely reinstalling fixed the issue.

[[Khorne] Shits'N'Giggles]

So far haven't gotten any replies from my post on the technical help in the monomi park forums and reddit has yet to divulge any meaningful information. will post here as soon as i get a fix

[Sammarald]

Originally posted by KHORNE ♥♥♥♥♥'N'Giggles:

So far haven't gotten any replies from my post on the technical help in the monomi park forums and reddit has yet to divulge any meaningful information. will post here as soon as i get a fix

Have you tried sending your mail again to the support mail of devs?

[[Khorne] Shits'N'Giggles]

Originally posted by EmeraldPlay:

Originally posted by KHORNE ♥♥♥♥♥'N'Giggles:

So far haven't gotten any replies from my post on the technical help in the monomi park forums and reddit has yet to divulge any meaningful information. will post here as soon as i get a fix

Have you tried sending your mail again to the support mail of devs?

I will if i dont hear back from them by this friday

[[Khorne] Shits'N'Giggles]

While it didn't work for me here is a fix they emailed me.

Originally posted by author:

It looks like the game does not have permission to read/write to the save files as expect. This usually happens when Steam launched using the "Run as Administrator" and switches the file permissions. Here's a method to reset the file permissions and fetch the most recent versions from the Steam Cloud.

1) Exit Steam.
2) Open Run from the Start Menu
3) Type "%appdata%/../LocalLow/" without the quotes and press Enter
4) In the new file browser window that opens there should be a folder called "Monomi Park"
5) Copy the "Monomi Park" to an easily found location. This is a just-in-case copy.
6) Delete the original "Monomi Park" folder
7) Launch Steam normally, it should re-download all your game saves shortly after starting
8) Try playing Slime Rancher normally.

[Monomi Park]

Sorry to hear you're experiencing issues.

Please send a mail to [e-mail] with as much detail as possible. One of our support agents will be able to assist. Thanks!