No love for your GOG customers?

[maw]

Many of your customers on GOG, including myself, were waiting patiently for the older DLC to be ported over and wondering what was taking so long. After the new DLC failed to release on GOG, I started searching for an answer. I finally found one in a random tweet after searching for several days(!). It seems clear there is zero interest in treating us equally?

https://twitter.com/monomipark/status/1142176229782515712

I do appreciate that you keep the base game updated on GOG - though that should be a given, many devs ignore even this. But why are you ignoring your GOG customers when it comes to DLC? We paid just as much as your Steam and Epic customers for the game, but we should have a lesser experience? Just because we'd rather have a DRM-free version of something we paid for? :/

Sorry, but with this kind of second-class treatment, I can't recommend Slime Rancher to anyone in good faith. Hope you can "keep in mind" your paying customers in the future.

[werwolfgaming]

well they clearly stated thair gog builds cant support external dlcs currently.. now i get that gog users always feel left out as like u said alot of games just ignore them but when it comes to steam its a much bigger platform if u made a game what platform would u focus on more gog or steam most likely steam as thats where most of ur customers will come from now i get that the devs are ♥♥♥♥ when they just ignore a platform like this.. i fully undestand

i wouldent like to be left out if i was only on gog. so im really hoping that devs will learn to stop ignoring other store fronts like gog in the future we can only hope right?

[Solus]

Originally posted by werwolfgaming:

well they clearly stated thair gog builds cant support external dlcs currently..

It is their game, their build. Whatever the problem is, it was somehow intentional, and they are the ones who could fix it.

As for GOG vs Steam, there is absolutely no excuse to treat one group of paying customers worse than another.

[werwolfgaming]

Originally posted by Solus:

Originally posted by werwolfgaming:

well they clearly stated thair gog builds cant support external dlcs currently..

It is their game, their build. Whatever the problem is, it was somehow intentional, and they are the ones who could fix it.

As for GOG vs Steam, there is absolutely no excuse to treat one group of paying customers worse than another.

like i said i hope devs will start to care for other store fronts like gog more.. gog isent getting the love from devs wich is sad becous a good amount of people use gog and not steam so yes devs should start caring for thair gog players more than they are

[Leost]

Well, if they are not selling the DLC on GoG then there are no GoG customers to support in regards to the DLC. Pretty simple. If the store front requires the game actually be different to be sold there (and this goes for steam too) then the developer is essentially selling two different products and so they certainly might need to or want to develop more content for one product over another and market size seems a reasonable way to make that decision.

Little babies crying because they made the wrong choice is a bit sad.

Also, games on Steam do not have to be behind DRM. Steam offers DRM but developers can opt out of using it. Stop blaming Steam for developers who choose to use DRM.

[Bigs]

The excuse is BS and the dev is shafting GOG customers - note I own the game on Steam AND GOG

[Leost]

Originally posted by QuirkyTechie:

I trying to figure out how you took what the dev said, and then equated that to nobody would buy the DLC on GOG. Clearly people bought the game on GOG and clearly some people would buy the DLC if it was on GOG. Games release with DLC on GOG everyday and if companies weren't making money from it they wouldn't do so.

I never said people wouldn't buy the DLC on GoG. I said no one has bought the DLC on GoG. Maybe your grasp of English isn't very good.

Originally posted by QuirkyTechie:

Originally posted by Leost:

Little babies crying because they made the wrong choice is a bit sad.

What is sad is that you have no idea what the heck you are talking about but want to call people crybabies for expecting a developer that took money from them to treat them the same way they treat other customers. GOG users paid the exact same amount as Steam users.

Again it's just sad.

But they didn't pay for the DLC, so they didn't pay the exact same amount. They got what they paid for, unless you are suggesting their purchase came with the promise of this particular DLC?

I'm totally for the DLC being available for everyone. I'm against the idea that somehow anyone was slighted because of this situation. By all means let the developer know you want that DLC and you want it on GoG, just leave out the victim grand standing. Or, by all means, buy the game here and get the DLC now. I likely would if I was in that situation just to support this developer as I really love this game.

[purplecharmanderz]

Originally posted by Leost:

Originally posted by QuirkyTechie:

I trying to figure out how you took what the dev said, and then equated that to nobody would buy the DLC on GOG. Clearly people bought the game on GOG and clearly some people would buy the DLC if it was on GOG. Games release with DLC on GOG everyday and if companies weren't making money from it they wouldn't do so.

I never said people wouldn't buy the DLC on GoG. I said no one has bought the DLC on GoG. Maybe your grasp of English isn't very good.

Originally posted by QuirkyTechie:

What is sad is that you have no idea what the heck you are talking about but want to call people crybabies for expecting a developer that took money from them to treat them the same way they treat other customers. GOG users paid the exact same amount as Steam users.

Again it's just sad.

But they didn't pay for the DLC, so they didn't pay the exact same amount. They got what they paid for, unless you are suggesting their purchase came with the promise of this particular DLC?

I'm totally for the DLC being available for everyone. I'm against the idea that somehow anyone was slighted because of this situation. By all means let the developer know you want that DLC and you want it on GoG, just leave out the victim grand standing. Or, by all means, buy the game here and get the DLC now. I likely would if I was in that situation just to support this developer as I really love this game.

For the secret style dlc, you may have a point in that they hadn't bought it, will hand it to them though it can feel cheated out of the option based on their store. GoG i lack much knowledge of how their system really works, compared to steam so i can't really make a case one way or another while holding to my own beliefs on having information to formulate an opinion on.

I will make note though that it may feel more cheated due to the fact they paid and lack the option to even get the new dlc on their platform compared to the likes of epic, where a solid like 5 million got it during the time it was free. While epic still has to pay for the new dlc, that definitely can feel a lot more towards the cheated side.

Just to give a metaphor, you pay for something, like let's say a cheesecake, while another gets it for free. You get exactly what you paid for, with no options to add toppings like sauce or general flavouring to it, no cherries no anything, just the flat cheesecake. Now the person who got it for free is given the option to pay a bit to get all those things you aren't given as an option.

There is one thing where it is an option to buy the game again on another store, but to put into perspective that effectively raises the dlc's cost to them by another 10-20 dollars.

[Leost]

Originally posted by purplecharmanderz:

Originally posted by Leost:

I never said people wouldn't buy the DLC on GoG. I said no one has bought the DLC on GoG. Maybe your grasp of English isn't very good.



But they didn't pay for the DLC, so they didn't pay the exact same amount. They got what they paid for, unless you are suggesting their purchase came with the promise of this particular DLC?

I'm totally for the DLC being available for everyone. I'm against the idea that somehow anyone was slighted because of this situation. By all means let the developer know you want that DLC and you want it on GoG, just leave out the victim grand standing. Or, by all means, buy the game here and get the DLC now. I likely would if I was in that situation just to support this developer as I really love this game.

For the secret style dlc, you may have a point in that they hadn't bought it, will hand it to them though it can feel cheated out of the option based on their store. GoG i lack much knowledge of how their system really works, compared to steam so i can't really make a case one way or another while holding to my own beliefs on having information to formulate an opinion on.

I will make note though that it may feel more cheated due to the fact they paid and lack the option to even get the new dlc on their platform compared to the likes of epic, where a solid like 5 million got it during the time it was free. While epic still has to pay for the new dlc, that definitely can feel a lot more towards the cheated side.

Just to give a metaphor, you pay for something, like let's say a cheesecake, while another gets it for free. You get exactly what you paid for, with no options to add toppings like sauce or general flavouring to it, no cherries no anything, just the flat cheesecake. Now the person who got it for free is given the option to pay a bit to get all those things you aren't given as an option.

There is one thing where it is an option to buy the game again on another store, but to put into perspective that effectively raises the dlc's cost to them by another 10-20 dollars.

I'm pretty sure Epic gave the game away, not Monomi Park. Epic has been using it's cash to try and buy market share in a pretty heavy handed way for some months now (to the point I would say they should be under serious investigation for market manipulation).

[werwolfgaming]

Originally posted by Leost:

Originally posted by purplecharmanderz:

For the secret style dlc, you may have a point in that they hadn't bought it, will hand it to them though it can feel cheated out of the option based on their store. GoG i lack much knowledge of how their system really works, compared to steam so i can't really make a case one way or another while holding to my own beliefs on having information to formulate an opinion on.

I will make note though that it may feel more cheated due to the fact they paid and lack the option to even get the new dlc on their platform compared to the likes of epic, where a solid like 5 million got it during the time it was free. While epic still has to pay for the new dlc, that definitely can feel a lot more towards the cheated side.

Just to give a metaphor, you pay for something, like let's say a cheesecake, while another gets it for free. You get exactly what you paid for, with no options to add toppings like sauce or general flavouring to it, no cherries no anything, just the flat cheesecake. Now the person who got it for free is given the option to pay a bit to get all those things you aren't given as an option.

There is one thing where it is an option to buy the game again on another store, but to put into perspective that effectively raises the dlc's cost to them by another 10-20 dollars.

I'm pretty sure Epic gave the game away, not Monomi Park. Epic has been using it's cash to try and buy market share in a pretty heavy handed way for some months now (to the point I would say they should be under serious investigation for market manipulation).

moni had to actually give them thair premission for them to give them away for free well easy to do just give them money for every copy that was given away. so monipark was the once who gave away the game for free epic was just giving them money to do it..

[purplecharmanderz]

Originally posted by Leost:

Originally posted by purplecharmanderz:

For the secret style dlc, you may have a point in that they hadn't bought it, will hand it to them though it can feel cheated out of the option based on their store. GoG i lack much knowledge of how their system really works, compared to steam so i can't really make a case one way or another while holding to my own beliefs on having information to formulate an opinion on.

I will make note though that it may feel more cheated due to the fact they paid and lack the option to even get the new dlc on their platform compared to the likes of epic, where a solid like 5 million got it during the time it was free. While epic still has to pay for the new dlc, that definitely can feel a lot more towards the cheated side.

Just to give a metaphor, you pay for something, like let's say a cheesecake, while another gets it for free. You get exactly what you paid for, with no options to add toppings like sauce or general flavouring to it, no cherries no anything, just the flat cheesecake. Now the person who got it for free is given the option to pay a bit to get all those things you aren't given as an option.

There is one thing where it is an option to buy the game again on another store, but to put into perspective that effectively raises the dlc's cost to them by another 10-20 dollars.

I'm pretty sure Epic gave the game away, not Monomi Park. Epic has been using it's cash to try and buy market share in a pretty heavy handed way for some months now (to the point I would say they should be under serious investigation for market manipulation).

Epic was used as an example to put something more into perspective here. Regardless of how that all went down behind the scenes, this is the effective cost for the dlc for each of the platforms, making note of some distinct and mentionable sales.

Steam $18-$28
Epic $8-$28
Xbox $8+gold subscription-$28 (had been free with Xbox gold for a bit)
Ps4 $28 (not aware of any sales here)
Gog $28(best estimate if gog hits some of steams sales kind of prices)-$48

Even if we want to disregard epic for whatever reasons, i think it can definitely be seen where people may feel cheated out of an option for their platform choice. Now again I'm not aware of how GoG runs things, so to call out monomi here one way or another isn't something i can do without likely making myself out like a fool.

Be it steam or epic or even the home console versions, each was given options that GoG was not, and the only platform to have it for any comparable time to steam was GoG as far as I'm aware there, so yeah it's understandable how someone may feel victimized for their choice. Up until recently, nobody bought the game expecting DLC, so while yes you got what you paid for as you wanted to originally point out, some like steam got more bang for their buck in options. Going back to the cheesecake metaphor, almost as applicable to Xbox if you wanted to add another non epic perspective.

[DarkEternal]

So they said on Gog that they wouldn't support DLC for the Gog release, you bought it anyway, and now you're complaining about the lack of DLC? And claiming "second class treatment"?
Dude. You knew what it was going to be like when you bought it from Gog.
Go cry somewhere else because you made the wrong decision.

[HeraldOfOpera]

Originally posted by DarkEternal:

So they said on Gog that they wouldn't support DLC for the Gog release, you bought it anyway, and now you're complaining about the lack of DLC? And claiming "second class treatment"?
Dude. You knew what it was going to be like when you bought it from Gog.
Go cry somewhere else because you made the wrong decision. :poc:

Okay, look. I'm not even the target here, or the previous time, but if you want to continue being a jerk, actually know what you're talking about. The first sentence is several kinds of wrong because the DLC literally wasn't even a concept when most people bought it on Gog. In fact, that's actually why this happened in the first place; they didn't put in the infrastructure to support paid DLC on all sites because they didn't realize they'd eventually be making paid DLC for the game, and dumb programming reasons presumably make this a nontrivial effort to fix because otherwise they would have fixed it by now. There are a lot of dumb programming things like that.

Another tip for being a jerk: be funny, or at least try to be. "I was just joking around" works a lot better when it at least scans as an attempt at humor.

(To everyone else: reducing the jerk level to something you'll tolerate is easier than removing it entirely)

[Leost]

Originally posted by werwolfgaming:

Originally posted by Leost:

I'm pretty sure Epic gave the game away, not Monomi Park. Epic has been using it's cash to try and buy market share in a pretty heavy handed way for some months now (to the point I would say they should be under serious investigation for market manipulation).

moni had to actually give them thair premission for them to give them away for free well easy to do just give them money for every copy that was given away. so monipark was the once who gave away the game for free epic was just giving them money to do it..

I'm not sure your correct given the fiasco with Borderlands 3, but even if your right, Monomi got paid so they didn't give anything away.

[DarkEternal]

Originally posted by HeraldOfOpera:

Originally posted by DarkEternal:

So they said on Gog that they wouldn't support DLC for the Gog release, you bought it anyway, and now you're complaining about the lack of DLC? And claiming "second class treatment"?
Dude. You knew what it was going to be like when you bought it from Gog.
Go cry somewhere else because you made the wrong decision.

Okay, look. I'm not even the target here, or the previous time, but if you want to continue being a jerk, actually know what you're talking about. The first sentence is several kinds of wrong because the DLC literally wasn't even a concept when most people bought it on Gog. In fact, that's actually why this happened in the first place; they didn't put in the infrastructure to support paid DLC on all sites because they didn't realize they'd eventually be making paid DLC for the game, and dumb programming reasons presumably make this a nontrivial effort to fix because otherwise they would have fixed it by now. There are a lot of dumb programming things like that.

Another tip for being a jerk: be funny, or at least try to be. "I was just joking around" works a lot better when it at least scans as an attempt at humor.

(To everyone else: reducing the jerk level to something you'll tolerate is easier than removing it entirely)

Telling it like it is = being a jerk.
Cool. Guilty.
IDGAF if paid DLC weren't in the roadmap. When you buy DRM free games, you can't expect top-notch support. Ever.
While I am not a big fan of DRM, it's a necessity to secure the IPs of game companies. Most of the time you don't notice it. It's done well. Sometimes, the DRM is ridiculous. I just avoid those titles rather than risk not being able to enjoy a full game with a DRM free release.
The OP can't really claim "second class treatment" as paid DLC wasn't even considered an option when this game was released. They changed their minds, as companies have the legal ability to do. And now the OP wants to complain about their poor choice to buy a DRM free game KNOWING that DRM free is often lacking in certain areas?
Also, you want to sit there and blame programming reasons, not knowing ♥♥♥♥-all about programming? Pffffftttt.
A tip for being a online SJW: Don't do it. People make stupid decisions and you shouldn't coddle them. Tell them they did something stupid and they'll be less likely to do it again. Don't create more snowflakes.
You and the OP can both go piss up a rope.

[maw]

Originally posted by DarkEternal:

Telling it like it is = being a jerk.
Cool. Guilty.
IDGAF if paid DLC weren't in the roadmap. When you buy DRM free games, you can't expect top-notch support. Ever.
While I am not a big fan of DRM, it's a necessity to secure the IPs of game companies. Most of the time you don't notice it. It's done well. Sometimes, the DRM is ridiculous. I just avoid those titles rather than risk not being able to enjoy a full game with a DRM free release.
The OP can't really claim "second class treatment" as paid DLC wasn't even considered an option when this game was released. They changed their minds, as companies have the legal ability to do. And now the OP wants to complain about their poor choice to buy a DRM free game KNOWING that DRM free is often lacking in certain areas?
Also, you want to sit there and blame programming reasons, not knowing ♥♥♥♥-all about programming? Pffffftttt.
A tip for being a online SJW: Don't do it. People make stupid decisions and you shouldn't coddle them. Tell them they did something stupid and they'll be less likely to do it again. Don't create more snowflakes.
You and the OP can both go piss up a rope.

Considering you're the one who has resorted to personally attacking people when having a discussion on the internet, I'd take a long hard look in the mirror before calling people "snowflakes" and insinuating they're idiots for expecting equal treatment. Especially when they have been misled and left in the dark.

I am only going to clarify so that others who read this post can see things from a GOG user's perspective:

When the game released, there was no talk of DLC. Whenever a DLC was released - OST, VR, Galactic Bundle, and now Secret Style Pack - there was no public confirmation that the DLC would or would not come to GOG, and there were no answers to GOG customers' tweets or forum posts. There was zero clarification either way. We were left hanging and hoping that it would release there, too.

Given how many games on GOG receive updates AND DLC on par with their Steam versions, it is not unreasonable to expect the same for this game.

In fact, here's a thought exercise:
Imagine if Monomi Park was doing this for GOG users, and Steam was the release left in the dust. DLC release after DLC release, and finally, after almost a year of questions without answers, you get told "We don't support the Steam build currently, because we can't make the DRM work. We'll keep you in mind." How would you feel if people started pointing at you and calling you an idiot for "buying on the wrong platform"? "You should have known better" etc.

Please take a moment to consider empathy for your fellow fans of the game.