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Wallpaper Engine

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Hillam 2020년 2월 14일 오후 12시 33분
Razer Wallpapers Not Working
I can't get the Razer wallpapers to work at all. I have a Razer BlackWidow TE Chroma and am running Razer Synapse Version 3.5.116.10714. The plugin is enabled in Wallpaper engine but nothing happens. Any Help?
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첫 게시자: Biohazard:
For anyone who cannot see any Razer LED effects or the LED effects option on the wallpaper, this means that there is an issue with Razer Synapse or the Chroma module in Synapse. Please make sure that you only have Razer Synapse 3 installed and the Chroma connect module inside Synapse like JELL-O described. I don't know if this has to be the 'only' module, that would be something on Razer's end.

If you still cannot see the option at all please follow these 4 steps exactly:
1. Switch to the beta: http://steamcommunity.com/app/431960/discussions/2/350544272219415004/

2. Open the general settings in Wallpaper Engine and change the log option to 'Verbose'.

3. Fully restart the program.

4. Share this log file with us by uploading it to www.pastebin.com and putting the link here in a reply: C:\Program Files (x86)\Steam\steamapps\common\wallpaper_engine\log.txt If the log file is too big, delete it first and restart the program again.


Done. If you did everything above, the log will now contain a little bit more info about what may be preventing the connection to Razer Synapse on your PC and we might be able to help you fix Synapse.






JELL-O님이 먼저 게시:
Any news Devs? Would be fantastic if this could be fixed!

Try reducing the FPS in the settings. The playback rate really shouldn't have any effects on this, perhaps it looks that way because it coincidentally matches up. The FPS for the LEDs is already locked to 30 max anyway, you'll have to try lower FPS to see any difference.

If Wallpaper Engine wouldn't be able to keep up, then the wallpaper itself would have the same issue. Both things are done sequentially, so if one would skip then so should the other.

Can you see the wallpaper skipping too?

This may be something on Razer's end or you might have something installed that slows the connection between the programs too much (like a few anti-viruses do, not Windows Defender though). If reducing the FPS helps then maybe Razer needs to speed this up somewhat or we could implement an optional low FPS mode for LEDs.

EDIT: I can see a lot of Razer related apps crashing at the end of the log you shared. Perhaps a Razer background process is crashing and restarting silently? You can ignore the RzChromaBroadcastManager.dll, any DLLs or processes starting with Rz are Razer related so it's probably supposed to be there.
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Tim  [개발자] 2020년 6월 11일 오전 5시 42분 
Hey, sorry for the late reply! Could you go to the following URL and copy-paste the contents here:

https://chromasdk.io:54236/razer/chromasdk

Tim 님이 마지막으로 수정; 2020년 6월 11일 오전 5시 42분
#46
Call911 2020년 6월 11일 오전 10시 30분 
{"core":"3.12.08","device":"3.12.07","version":"3.12.10"}
#47
RedAsKetchum 2020년 6월 11일 오후 8시 18분 
See all this is exactly what was going with my Nommo Chroma Speakers. 2 months broken now and no fix from Razer.
#48
Tim  [개발자] 2020년 6월 12일 오전 5시 01분 
Yeah, I am afraid everything is up-to-date on your system and if Chroma even shows it's connected to Wallpaper Engine, I think this is an issue on Razer's end. Razer asked us to ask users to contact them directly about this, please reach out to Razer support directly:

https://support.razer.com/

If they are not responsive, please do let me know.
#49
Lekerashi 2020년 7월 11일 오후 10시 05분 
Everything was working fine until the other day and now Chroma isn't working with Wallpaper engine. Wallpaper Engine is my only chroma app and iCue & Chroma SKD is my only plugin on WP
https://pastebin.com/NKA70fui
Started getting error ChromaInt failed: 1062. Can't find anything on this error
#50
Tim  [개발자] 2020년 7월 12일 오전 3시 18분 
There are some issues updating Razer Chroma when Wallpaper Engine is running and Razer is going to address that with an upcoming update as far as I know. Try this:

1. Turn off Wallpaper Engine completely (!!!).
2. Uninstall your complete Razer software suite (Razer Synapse and all of that).
3. Download the latest version of Razer Synapse 3 and install it from scratch.
4. Restart your system and try again.
#51
Biohazard  [개발자] 2020년 7월 12일 오전 4시 42분 
Lekerashi님이 먼저 게시:
Everything was working fine until the other day and now Chroma isn't working with Wallpaper engine. Wallpaper Engine is my only chroma app and iCue & Chroma SKD is my only plugin on WP
https://pastebin.com/NKA70fui
Started getting error ChromaInt failed: 1062. Can't find anything on this error

Just for future reference, code 1062 means "service not active" according to Razer: https://assets.razerzone.com/dev_portal/REST/html/_rz_errors_8h.html

This is an error from Razer so we can only guess. But it sounds like your Synapse installation is faulty. So if you reinstall it like Tim explained (and also install the Chroma module) then hopefully that fixes it.
#52
BMTelle 2020년 9월 1일 오전 4시 05분 
Tim님이 먼저 게시:
There are some issues updating Razer Chroma when Wallpaper Engine is running and Razer is going to address that with an upcoming update as far as I know. Try this:

1. Turn off Wallpaper Engine completely (!!!).
2. Uninstall your complete Razer software suite (Razer Synapse and all of that).
3. Download the latest version of Razer Synapse 3 and install it from scratch.
4. Restart your system and try again.

I was having issues, found this thread, and these steps worked for me. Thank you.
#53
The Skuffed Knerd 2020년 10월 4일 오전 9시 56분 
I was having the same issue after each Razer update. I just figured out how to fix it. Shutdown Wallpaper Engine. Relaunch it from Stream and select the x64 version. Now it works. For some reason letting WE choose which version to run, doesn't work on my system.
#54
Biohazard  [개발자] 2020년 10월 4일 오전 10시 00분 
That makes sense, because only the 32-bit version of Chroma will become broken then. But next time it will be the 64-bit.

Except after this very Chroma update (yesterday), this issue should hopefully finally be solved, we will have to wait and see what happens next time. It will only be solved for people who are using this latest version, however, since Chroma must have received this fix of course.

Phaetos Lair님이 먼저 게시:
For some reason letting WE choose which version to run, doesn't work on my system.

It will use the version you had running while activating the automatic start, so that's how you can switch it.
#55
bathedinbeer 2020년 10월 26일 오후 2시 26분 
https://pastebin.com/83uism28
#56
Tim  [개발자] 2020년 10월 26일 오후 2시 28분 
This is an old topic that is largely not relevant anymore. What is the problem you are having?
#57
typefvce 2020년 10월 28일 오전 7시 45분 
I had the same problem and found a solution for myself. Go to the WE "Settings" - "Plugins", click on the gear sign near "iCUE and Chroma SDK" and choose your monitor in the "Source monitor" field. Initially, it was blank for me. Maybe it will help someone.
#58
Dusk_Amity 2021년 1월 1일 오후 4시 36분 
Tim님이 먼저 게시:
Hey, when you say you cannot get them to work, you mean that they are not hooked up to your Razer Chroma setup but the wallpapers themselves work just fine, right?

Could you run our scan tool while the Razer Bedroom wallpaper is selected?

https://steamcommunity.com/app/431960/discussions/1/3307213006836797842/


JELL-O님이 먼저 게시:
I can't get the Razer wallpapers to work at all. I have a Razer BlackWidow TE Chroma and am running Razer Synapse Version 3.5.116.10714. The plugin is enabled in Wallpaper engine but nothing happens. Any Help?

I just wanted to say I also ran into this problem and after looking through it for about an hour I found that having a dual monitor set up could possibly be a problem with this because I figured out that my razor devices were actually trying to connect to my second monitor which had a background which wasn't LED enabled so after I switched the second monitor to something different which had the enable LED option it started working perfectly also so far I haven't really found a way to switch it to my main monitor but I'm working with what I have so its fine
#59
Tim  [개발자] 2021년 1월 2일 오전 3시 45분 
You can change the display that the LED plugin uses in the plugin settings. Open up the Wallpaper Engine settings, go to the "Plugins" tab, then click on the cogwheel of the LED plugin. From there you can select the screen that is responsible for the LED color.
#60
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