(Mobile) Backup no worky: App can't see mpkg files

[Coping Kobold]

I eventually got the main connection working, but while trying to fix it I realized the backup method doesn't work. When Selecting "Import File", the in-app browser doesn't even recognize that there is an .mpkg file in the selected folder.

[Tim]

This should really be reliable, which folder did you place the files on? Is it an SD card or the internal memory?

[Coping Kobold]

Internal memory. It DOES, by the way, show up in my phone's native file browser.

[Tim]

Which folder did you use exactly and what's your Android version and device? That would help with reproducing this issue.

[Coping Kobold]

Samsung Galaxy S9+
Android Version 10
Internal Storage>Pictures>Wallpapers. I believe this is a folder I created manually.

[Tim]

Can you navigate to the file in your phone's file explorer, click on it and then launch it? Android should give you options on how to launch it and you should be able to pick Wallpaper Engine from a list of possible apps. Does that work for you?

[Coping Kobold]

"You don't have any apps that can play this type of file. Search for one in the app store."
It does not let me pick Wallpaper Engine.

[Tim]

That's very unusual, we have not had any similar reports yet and from the top of my head I cannot think of a reason why this wouldn't work. How did you install the app, via the Google Play store or as a direct APK download?

[Coping Kobold]

The play store.
Oh well. It's not much of an issue anyway; as I said I did get the main method working.

[Tim]

It's quite bizarre, we will keep this in mind and investigate once we're not drowning in emails and forum posts anymore, sorry I couldn't be of more help now!

[Cornie]

Ive also seemed to have the same issue I cant use the back up option it wont recognize the .mpkg files so idk if its a bug or a system error

[Tim]

Could you try if it works on the latest APK now?

https://wallpaperengine.io/android/apk/history/wallpaper-engine-2.0.20.apk

[Coping Kobold]

That's a negative, captain.

[Cornie]

ive just tried the latest apk nothing still doesnt pick up the .mpkg files at all

[Tim]

Originally posted by 🦎 Copious Kobolds:

That's a negative, captain.

Can you try and move the files to the Downloads directory of your phone? At this point we are thinking that your phone is probably blocking Wallpaper Engine from accessing your image folder for security reasons. Would be cool just to figure out why it is not working for you, we tested this on a dozen phones now and it always seems to work reliably for us.

Originally posted by CornCrunchie:

ive just tried the latest apk nothing still doesnt pick up the .mpkg files at all

Which phone / Android version are you using and what folders are your MPKG files?

[Cornie]

Samsung A51
Android version 11
the files were in documents i previously tried in image folder but that didnt work

Okay it appears that. the folder placement is the problem so it works in downloads just not ANY other folder on your phone at all
weird bug it seems maybe phone auth bug or problem or app problem seems its a device issue i guess <3 thanks for da help homie