wallpapers freeze since last update

[🙈🧬👨‍💻🥽Jerry ✡️ VRcia⛐🏁✈️🏓]

used WPE for years, but since the last update, scene/videos get choppy then stop playing. PC is more then sufficient to run them and this only started recently. when it switches to the next wallpaper it will then start playing again.

i've deleted the playlist and recreated it. any info dev?

[Biohazard]

Can you share this log please by following the steps described there? https://help.wallpaperengine.io/en/debug/scantool.htmlhttps://help.wallpaperengine.io/en/debug/scantool.html

I don't think the update of the program is related, so the log should help get a better idea of the issue.

Scene wallpapers can't really get "choppy" like a video could i.e. due to buffering. Can you describe what happens with scenes exactly? Do you mean they get just paused?

[🙈🧬👨‍💻🥽Jerry ✡️ VRcia⛐🏁✈️🏓]

yea, next time it happens i'll grab the log. the videos were choppy almost like they were low frames. it might not be affecting scenes, i might have just mistaken a video for a scene.

[🙈🧬👨‍💻🥽Jerry ✡️ VRcia⛐🏁✈️🏓]

it just happened with a video and i emailed the log. i'll be installing the latest update as well and will see if it keeps happening.

[🙈🧬👨‍💻🥽Jerry ✡️ VRcia⛐🏁✈️🏓]

another issue i noticed was that when i launched today, all of the "default" starter wallpapers that i previously deleted were added back with broken thumbnails and i had to delete them again. i've seen this happen a few times.

[Biohazard]

Thanks. Do you possibly only have this issue with specific videos or does it even happen with some that were working without issues for a long time?

Originally posted by Cal Borland:

another issue i noticed was that when i launched today, all of the "default" starter wallpapers that i previously deleted were added back with broken thumbnails and i had to delete them again. i've seen this happen a few times.

How did you delete them, did you delete them through the application or did you delete the files? If you delete them through the application they should be gone until you use Steam's verify files function.

[🙈🧬👨‍💻🥽Jerry ✡️ VRcia⛐🏁✈️🏓]

yep, through the app. i have never verified files for any steam game or WPE on this pc.

the low FPS issue is happening on wallpapers i've used for years across different machines without issue. this is new to the past 1-2 weeks.

[Biohazard]

The log has a lot of audio recording errors so these might unfortunately be hiding any video errors since it's limited to the last 100 lines. However maybe these are even related, it says you are using a sampling rate on your audio device of 192000 Hz, is this on purpose/has this been like that all this time already?

Maybe the media player has trouble dealing with this, just like the Windows audio system seems to have while trying to record audio from it. Could you try reducing this, perhaps to 96000 or 48000 Hz? https://answers.microsoft.com/en-us/windows/forum/windows_10-other_settings-winpc/how-to-change-sound-control-panel-settings-in/5a70718b-7ecf-4547-a64a-22efda8da0c2?auth=1

The video player of Wallpaper Engine is basically part of Windows and on Wallpaper Engines side I don't think we have changed anything remotely related to videos in a long time. I don't recognize anything in the log in general.

You could also try using the option "video loading: in-memory" and see if that solves it, perhaps it's a buffering issue and the video player cannot read the video fast enough. Another option would be to try installing LAV to replace the stock Windows video decoder and see if that works better: https://help.wallpaperengine.io/en/videos/lav.html

[🙈🧬👨‍💻🥽Jerry ✡️ VRcia⛐🏁✈️🏓]

i listen to lots of 192khz 24bit flac, so that's why it's set to that. i will have to research the other stuff. thanks.

[🙈🧬👨‍💻🥽Jerry ✡️ VRcia⛐🏁✈️🏓]

so, i haven't figured out the stuttering, but i figured out the complete freezing. i'm bumping this thread since it was the one i originally created for the issue. i referenced it recently here as well: https://steamcommunity.com/app/431960/discussions/1/3108025660992935678/

there was an 'application' type wallpaper that got into my playlist from when i made something for the achievement. i use random playlist ordering, so what was happening was this:

1. video or scene is playing
2. timer calls next wallpaper which happens to be that dead application
3. video or scene "freezes", and if i open WPE it shows the previous video/scene as the selected wallpaper. the wallpaper that is actually selected is the dead application though.

the stuttering i've noticed i really only see on these 4k/"8k" wallpapers i have that are huge video files. my wallpapers also live on another drive, so i'm not sure if there is some bottleneck happening when these giant files are streaming. the drives are more than capable bandwidth wise, but i guess there could be something else happening.