Wallpaper Engine

Wallpaper Engine

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sangy Apr 4, 2020 @ 12:29pm
Second monitor goes black
This only began recently but whenever I play games with a stretched resolution on my main monitor, the wallpaper on my second monitor would go black and it would sometimes cause wallpaper engine to crash if I alt tab back and forth. Anyone experiencing the same problem?

My main monitor is 2560x1440 and the second one is 1920x1080
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Showing 1-4 of 4 comments
Tim  [developer] Apr 5, 2020 @ 3:36am 
Can you run our scan tool and share the log file the next time this happens to you?

https://steamcommunity.com/app/431960/discussions/1/3307213006836797842/

It may be a bit annoying but that is probably the easiest way to find the source of the issue.
sangy Apr 21, 2020 @ 2:30pm 
1) https://pastebin.com/VWwYqZx1

2) https://ufile.io/ilyzg9nh

It just happened again. The first link is the log file and the second link is the minidump file
Last edited by sangy; Apr 21, 2020 @ 2:31pm
Tim  [developer] Apr 23, 2020 @ 12:28pm 
You seem to have crashes in Wallpaper Engine and the Windows Explorer caused by the Windows kernel, that's usually a good indicator that there is some underlying problem with your system. I would try to do a clean re-installation of your graphics card drivers (uninstall the current ones first and clear all settings). If that does not work, try to run the Microsoft System File Checker Tool:

https://support.microsoft.com/en-us/help/929833/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system

If you cannot get rid of the issue, it may also be a hardware failure of some sorts, but it's really impossible to tell from my perspective.
Eco May 12, 2024 @ 6:29pm 
Hey! I found the issue was that Wallpaper engine does not support cloning if one of your monitors is using HDR display. Check your "Duplicate or extend a display" windows setting, and try turning off your HDR mode. Hope this helps!
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Date Posted: Apr 4, 2020 @ 12:29pm
Posts: 4