Wallpaper Engine

Wallpaper Engine

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Hound Feb 5, 2017 @ 7:18am
i can´t get in settings or change background.....
i have windows 7 asus and wallpaper engine goes wrong.. i can´t change backgrounds or go on settings just i click on settings or change background and not work........ pls help :steamhappy:
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Showing 1-13 of 13 comments
Biohazard  [developer] Feb 5, 2017 @ 10:16am 
Can you close everything and try running wallpaper32.exe directly as admin?
Hound Feb 5, 2017 @ 10:28am 
... idk what u mean but i reinstalled that software and started working
iFlySolo Oct 14, 2018 @ 7:56am 
This just happened to me right now, i can't open the settings of it but i can choose other backgrounds
Hound Oct 14, 2018 @ 8:42am 
Originally posted by iFlySolo:
This just happened to me right now, i can't open the settings of it but i can choose other backgrounds
reinstall the game, it worked. btw didn't u noticed this post is one year old?
iFlySolo Oct 14, 2018 @ 8:55am 
still doesnt work after reinstalling
Hound Oct 14, 2018 @ 8:57am 
ok...
Tim  [developer] Oct 14, 2018 @ 3:05pm 
Try verifying the Wallpaper Engine files (make sure Wallpaper Engine is turned off before you do this):

https://support.steampowered.com/kb_article.php?ref=2037-QEUH-3335

If that does not work and you have antivirus / firewall software installed, try temporarily disabling them, other users had issues like that with in combination with overzealous antivirus tools in the past.
iFlySolo Oct 15, 2018 @ 2:48am 
i tried verifying still doesnt work
iFlySolo Oct 15, 2018 @ 2:48am 
i have also reinstalled the software
Last edited by iFlySolo; Oct 15, 2018 @ 2:48am
Tim  [developer] Oct 15, 2018 @ 10:19am 
Can you upload a screenshot of the issue somewhere and post the full log from our scan tool:

https://steamcommunity.com/app/431960/discussions/1/3307213006836797842/

Make sure the issue is happening when you run the scan tool to maximize the data we can see.
iFlySolo Oct 15, 2018 @ 11:05am 
https://imgur.com/6COXhQh cant open settings
Tim  [developer] Oct 16, 2018 @ 3:06pm 
Can you run the scan tool again and make sure you run it while the settings window is not working? Again, make sure the broken settings Window is visible and THEN run the scan tool and do not close the settings window until you have saved the full log. Otherwise I cannot see all debug data.
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Showing 1-13 of 13 comments
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Date Posted: Feb 5, 2017 @ 7:18am
Posts: 13