Can't pair.

[Анпон]

Just can't pair. PC doesn't appear on my phone, it's just infinite loading. Is that because my pc connected to Internet through a cabel?

[T1MOX4]

Ryougi님이 먼저 게시:

i tried this steps but it still does not working /:

same for me :(

[Rory the Roman]

feeling unlucky님이 먼저 게시:

But still the problem is that android app couldn't find PC in pairing section and just does infinite loading. And yeah, my firewall was turned off since I last updated windows

Exactly the same issue. Even with Firewall off the app doesn't find the PC. Other local network apps work just fine. Please give us a "input IP" field or some other way to manually connect them

[Vitamin Ex]

Turning off the firewall and deleting inbound rules does nothing. The pairing doesn't work no matter what I try.

[TandooriPerry]

Turned off everything on both devices and it just still won't work. And even if it did there has to be a better solution than turning off the Firewall leaving your devices exposed

[Bruhsty]

Ferno22님이 먼저 게시:

Turned off everything on both devices and it just still won't work. And even if it did there has to be a better solution than turning off the Firewall leaving your devices exposed

You don't need to turn off firewall at all, you just have to allow WE access.

[Biohazard]

DeathSaves님이 먼저 게시:

So here is my very important question. Why since you claim to not be tracking anything, does this require internet access if I'm only connecting via my WiFi over my local network to my desktop? I should be able to check Private and uncheck Public. I don't claim to be a networking engineer, or dev but this does not make sense to me.

You must have configured your current network to be "public". Public/private doesn't have anything to do with whether it connects to the internet.

[TandooriPerry]

< blank >님이 먼저 게시:

Ferno22님이 먼저 게시:

Turned off everything on both devices and it just still won't work. And even if it did there has to be a better solution than turning off the Firewall leaving your devices exposed

You don't need to turn off firewall at all, you just have to allow WE access.

Oh I see, mb
Do you know how to solve this on a Mc Afee Firewall?

[T1MOX4]

T1MOX4님이 먼저 게시:

Ryougi님이 먼저 게시:

i tried this steps but it still does not working /:

same for me :(

UPD.
On different router all fine, so looks like it's router configuration problem, but for now I don't know what exactly causes problem.

[Biohazard]

T1MOX4님이 먼저 게시:

UPD.
On different router all fine, so looks like it's router configuration problem, but for now I don't know what exactly causes problem.

Thanks for the update. Try enabling UPnP in the router if it's currently disabled. The ports UDP 7884 and TCP 7889 are being used specifically, in case you need to open them somehow.

If you can manage to get it to work with your original router, please let us know if it's something completely different, we're working on improving the instructions. Best we can detect/fix from the application directly is likely only the Windows firewall configuration, everything else we'll try to describe better on the website.

[Hicks]

For me its complete joke - my wifes phone sees our BOTH PCs while mine doesnt see neither... I tell her about that app and I can't use it.... what a bs bro... wth

[Biohazard]

Ghost님이 먼저 게시:

For me its complete joke - my wifes phone sees our BOTH PCs while mine doesnt see neither... I tell her about that app and I can't use it.... what a bs bro... wth

Well then you know at least it's not your router or either PC, it's the phone. Some phones allow turning off network or wifi access per app, some have built-in VPNs, any of that would prevent the devices from seeing each other. Or even an anti-virus app that is intercepting all traffic could just be swallowing it. Most of these things don't even produce errors that we could use to help determine the issue, that's what makes this so difficult.

[DeathCow]

Biohazard님이 먼저 게시:

DeathSaves님이 먼저 게시:

So here is my very important question. Why since you claim to not be tracking anything, does this require internet access if I'm only connecting via my WiFi over my local network to my desktop? I should be able to check Private and uncheck Public. I don't claim to be a networking engineer, or dev but this does not make sense to me.

You must have configured your current network to be "public". Public/private doesn't have anything to do with whether it connects to the internet.

D'oh, that's right it is. Thank you. And thank you for helping everyone here.

[Nak123]

Also having this issue. Though I'm not gonna disable my firewall, hopefully we can find a solution soon. I have no issues utilizing other apps like Remote Desktop, plex, moonlight/chiaki, etc. on my local network, just seems to be this app.

[Biohazard]

Nak123님이 먼저 게시:

Also having this issue. Though I'm not gonna disable my firewall, hopefully we can find a solution soon. I have no issues utilizing other apps like Remote Desktop, plex, moonlight/chiaki, etc. on my local network, just seems to be this app.

If the firewall is the issue then either you accidentally denied access when Windows prompted you or Windows didn't prompt you to allow the program to access the network. It might have been a while ago already, but the firewall rule sticked.

If you have any ui32.exe rules, just set them to be allowed or remove them, so Windows prompts you again.

We will make this easier by showing a warning and attempting to fix it programmatically, but the issue can still be something else entirely. The firewall is the only part we can access from the program.

[Nak123]

Biohazard님이 먼저 게시:

Nak123님이 먼저 게시:

Also having this issue. Though I'm not gonna disable my firewall, hopefully we can find a solution soon. I have no issues utilizing other apps like Remote Desktop, plex, moonlight/chiaki, etc. on my local network, just seems to be this app.

If the firewall is the issue then either you accidentally denied access when Windows prompted you or Windows didn't prompt you to allow the program to access the network. It might have been a while ago already, but the firewall rule sticked.

If you have any ui32.exe rules, just set them to be allowed or remove them, so Windows prompts you again.

We will make this easier by showing a warning and attempting to fix it programmatically, but the issue can still be something else entirely. The firewall is the only part we can access from the program.

You're right I fixed it. I was editing the rules for "Wallpaper Engine" instead of "ui32.exe" within my firewall settings. Noticed ui32.exe and allowing it through fixed my issue, thanks.