Some error with Microsoft Copilot

[桜雨]

In Windows11 23H2 Build 22631.2129,Microsoft Copilot has been launched,But when I use Copilot,Wallpaper always restart quickly,Why it happend?

[Samurai 47]

Oprindeligt skrevet af Tim:

Microsoft really dropped the ball with
Cortana 2.0 -- I am sorry, Copilot. The window on the right completely resets the desktop and reorganizes it, this isn't something that we have come across before.

We have made some changes on the beta that should prevent most crashes from happening, though for us it's actually not as unstable as some users describe here and I am not sure what we might be doing differently than you.

If you switch to the beta, do you still have these issues?

https://steamcommunity.com/app/431960/discussions/1/1746720717352689476/

Sadly the beta still doesn't fix the issues.
Also I personally think the crash behavior is inconstant for different PCs, that's probably why people's reports are varied, hence more difficult to address this issues.
I have 3 PC and they all react differently: 1 desktop which won't crash unless click the Copilot, while another desktop and laptop will just crash instantly when the Windows start up even without click the Copilot. All my PCs were running Wallpaper Engine completely fine before this Windows update.

[Samurai 47]

Oprindeligt skrevet af Hatsune Miku:

This may help

https://www.windowscentral.com/software-apps/windows-11/how-to-disable-windows-copilot-in-windows-11

Just tried it and it does not fix the issues.
Pretty sure there are more than that which caused the issues (besides the Copilot itself).

[Tim]

Oprindeligt skrevet af Samurai 47:

Pretty sure there are more than that which caused the issues (besides the Copilot itself).

Could you switch to the latest Wallpaper Engine 2.3 beta, then reproduce the issue on your system and check if there are any new .mdmp files in the wallpaper_engine directory? Check the date and time on the .mdmp files, they should really be "brand new files" just right after the crash on your system.

Since you are using multiple computers, it would be super important that you clearly explain which computer the specific .mdmp file would be from so that we can differentiate these issues. A log file of the computer from our analysis tool would also be important:

https://help.wallpaperengine.io/en/debug/scantool_support.html

You can email it all to our support email with some clear title (like your user name and that it's about the copilot crashes or whatever) so that I can find your email. We'll take a look but the issue remains that we cannot reproduce this problem, also because Microsoft seems to be rolling out these changes slowly across the Windows user base and we simply don't have all the options available as of right now.

[桜雨]

Oprindeligt skrevet af Tim:

Oprindeligt skrevet af Samurai 47:

Pretty sure there are more than that which caused the issues (besides the Copilot itself).

Could you switch to the latest Wallpaper Engine 2.3 beta, then reproduce the issue on your system and check if there are any new .mdmp files in the wallpaper_engine directory? Check the date and time on the .mdmp files, they should really be "brand new files" just right after the crash on your system.

Since you are using multiple computers, it would be super important that you clearly explain which computer the specific .mdmp file would be from so that we can differentiate these issues. A log file of the computer from our analysis tool would also be important:

https://help.wallpaperengine.io/en/debug/scantool_support.html

You can email it all to our support email with some clear title (like your user name and that it's about the copilot crashes or whatever) so that I can find your email. We'll take a look but the issue remains that we cannot reproduce this problem, also because Microsoft seems to be rolling out these changes slowly across the Windows user base and we simply don't have all the options available as of right now.

Thanks for your reply,I switch to the latest Wallpaper Engine 2.3 beta,and turn on the full log mode,When I see the log file,I think is not crash,look like the windows is changed when Copilot was start and Wallpaper Engine is detected it.
About Copilot preview,you can join the windows insider program,and select the beta channel.You can used the VMWare to preview it,and the problem can then be reproduced quite simply.

[TerabyteRex]

Hey Tim, it looks like copilot was crashing explorer. a fix is coming out. This could cause the desktop to reset.
https://www.windowscentral.com/software-apps/windows-11/microsoft-copilot-caused-some-pcs-to-crash-but-theres-already-a-fix

[luddaite]

Don't know if this is relevant but I've deployed moment 4 and activating/leaving Co-Pilot just temporarily pauses Wallpaper Engine. I am running the 64bit version of the app and not 32.

[Dynasty_TAN]

The same problem. When switching Copilot

[FF7CloudsNobody]

Do all of you have HDR on?

[NW84P]

no. The problem seems to be solved with latest update