Wallpaper Engine

Wallpaper Engine

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Green_Fox3 Jan 20, 2021 @ 2:10am
AMD Radeon Relive and Wallpaper engine
it is really annoying to stop using wallpaper engine due to the problems with amd relive software anybody got any way to help
dont say to me use DDU or reinstall the drives or reinstall wallpaper engine or even format windows or to remove wallpaper engine from the games list in radeon software i tried non of them worked.
anybody got any idea to do and worked for him ?
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Showing 1-14 of 14 comments
Tim  [developer] Jan 20, 2021 @ 2:56am 
As far as we know, these issues where fixed by AMD last fall with a driver update. I know you said you did a clean reinstallation, which version of the drivers are you using now? Obviously it's out of our control if AMD ReLive is bugging out (again) but this issue was fixed for most users after they updated the drivers with a Wallpaper Engine fix.

Maybe run the Wallpaper Engine scan tool and share the log file it creates as outlined here:

https://help.wallpaperengine.io/en/debug/scantool.html
Green_Fox3 Jan 20, 2021 @ 4:03am 
im using 20.12.1 RX 580 i was reading some patch notes and i didnt find about wallpaper engine
Green_Fox3 Jan 20, 2021 @ 4:08am 
how to upload the info.txt?
Biohazard  [developer] Jan 20, 2021 @ 4:18am 
You can send it to this e-mail: logs@wallpaperengine.io Please make sure to add a link to this thread so we know where the e-mail belongs to.

Try changing "other application fullscreen" to "stop". This makes Wallpaper Engine completely close the wallpaper while playing games fullscreen so ReLive shouldn't get broken about it anymore since there is just one graphics window and no more reason to be confused about what to record.
Green_Fox3 Jan 21, 2021 @ 1:30am 
i will try it out and i sent the email thank youu :steamhappy:
Biohazard  [developer] Jan 21, 2021 @ 5:28am 
Thanks, your info from the e-mail with the green screen is new now, it sounds like ReLive attempts to record the wallpaper instead of the game, yeah.

So using the "stop" option is the best we can do from our end at this time. We don't know if there's another way to just make ReLive record the content you actually want it to record. But with "stop" Wallpaper Engine should disappear from ReLive's choices of what it wants to record.
Last edited by Biohazard; Jan 21, 2021 @ 5:28am
Green_Fox3 Jan 21, 2021 @ 5:52am 
Should i stop it from the tray on the task bar or put everything on stop in wallpaper engine settings like
Play back
other application focused : stop
other application maximized : stop
other application fullscreen : stop
other application playing audio : stop

Biohazard  [developer] Jan 21, 2021 @ 6:07am 
You only need this one: other application fullscreen : stop

If you set all others to stop then it will be stopped all the time, but you only need to stop it while playing games so ReLive can target the game.
Green_Fox3 Jan 21, 2021 @ 7:40am 
all right thank you if i had the problem again ill right here thx
Green_Fox3 Jan 31, 2021 @ 1:20pm 
the CURSE came back again
Biohazard  [developer] Jan 31, 2021 @ 1:24pm 
Have you played a game fullscreen and is the option "other application fullscreen" still set to "stop"?

Using the game you last had the issue with, you can also add an application rule to be even more certain. Try adding a rule for it and choose the condition "is running" and the action "stop" again. Now you could start the game and minimize it to check if Wallpaper Engine really works as expected and stops.
Green_Fox3 Feb 1, 2021 @ 4:50am 
I have the issue even using desktop or anything not only in games and yes other application full screen is pause
Biohazard  [developer] Feb 1, 2021 @ 4:55am 
On the desktop Wallpaper Engine will be running, since you can see the wallpaper. So at that point it is required that AMD ReLive just works correctly and does not attempt to hook the wallpaper and only record that, instead it should record the desktop.

I'm afraid if you want to use ReLive on the desktop then I don't think there is anything we can do from our end to workaround ReLive's bugs.

You can try to reach out to AMD so they just fix their bugs for good and make it work without issues like this, or you could use a software that is more stable like OBS (which is free too).
Green_Fox3 Feb 1, 2021 @ 5:55am 
yeah...
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Date Posted: Jan 20, 2021 @ 2:10am
Posts: 14