Wallpaper Engine

Wallpaper Engine

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mikemeboy Jun 14, 2020 @ 8:50am
Razer Keyboard Plug-in Won't Work!!!
I keep on trying to turn on and off and restart the razer keyboard plug-in the app but its not working. Instead of showing colors that are like the scene in my wallpaper, the keyboard is at its default mode. At first it was being like my wallpaper and then randomly it had went to the default setting. I have tried most things both in the engine settings and the razer synapse app. Please help!!!!!(I have a razer cynosa chroma keyboard.)
Last edited by mikemeboy; Jun 14, 2020 @ 8:51am
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Showing 1-11 of 11 comments
Biohazard  [developer] Jun 15, 2020 @ 9:03am 
Were you using the same wallpaper? Most wallpapers support LED effects, but not all.

Does Razer Synapse show that Wallpaper Engine is active?

Are LED effects enabled in Wallpaper Engine? They need to be enabled on the wallpaper itself on the right and in the plugin settings, make sure they are all still enabled.

If you still can't get it to work try reinstalling Razer Synapse and make sure you have the Chroma SDK module and other base Chroma modules installed. Make sure Synapse is running before Wallpaper Engine and see if it works again.
mikemeboy Jun 15, 2020 @ 9:28am 
I have tried all of my wallpapers and have all the settings checked in the program. I also uninstalled and reinstalled synapse and nothing works. In synapse it says that the wallpaper engine is enabled in chroma app. I have every module available to me to downloaded.
Tim  [developer] Jun 15, 2020 @ 9:40am 
Can you copy-paste the contents of this page:


https://chromasdk.io:54236/razer/chromasdk
mikemeboy Jun 15, 2020 @ 9:53am 
Im sorry but where do I paste the code?
Tim  [developer] Jun 15, 2020 @ 11:42am 
Just here in the forums is okay.
mikemeboy Jun 16, 2020 @ 1:05am 
{"core":"3.12.08","device":"3.12.07","version":"3.12.10"}
Flipshot Jun 17, 2020 @ 3:46am 
I haven't used the program for a while.

iCue integration is not working for me in this same way.. It updated when I started it, maybe a broken update?
Biohazard  [developer] Jun 17, 2020 @ 4:36am 
Originally posted by Flipshot:
I haven't used the program for a while.

iCue integration is not working for me in this same way.. It updated when I started it, maybe a broken update?

The thing is that Wallpaper Engine only plays a tiny role here, it merely provides the colors. There are still numerous bugs we're waiting for both Corsair and Razer to finally address which prevent this whole feature from being 100% reliable.

The iCUE integration is working fine for me on my keyboard, we haven't made changes to it in a long time and Corsair hasn't updated the SDK either, only iCUE itself.

If you can't get it to work, please create a new thread with details about which devices you have. The problems are majorly in iCUE and Synapse so mixing these in one thread is not good. We really have it more difficult to help that way.
Biohazard  [developer] Jun 17, 2020 @ 4:41am 
Originally posted by mikemeboy:
{"core":"3.12.08","device":"3.12.07","version":"3.12.10"}

Could you download the Razer emulator: http://assets.razerzone.com/dev_portal/downloads/ChromaEmulatorSetup2.06.exe and enable the keyboard and check if it shows the wallpapers colors?
mikemeboy Jun 17, 2020 @ 8:57am 
I actually fixed it after updating my drivers, thanks for the help!
Flipshot Jun 26, 2020 @ 12:48pm 
Originally posted by Biohazard:
Originally posted by Flipshot:
I haven't used the program for a while.

iCue integration is not working for me in this same way.. It updated when I started it, maybe a broken update?

The thing is that Wallpaper Engine only plays a tiny role here, it merely provides the colors. There are still numerous bugs we're waiting for both Corsair and Razer to finally address which prevent this whole feature from being 100% reliable.

The iCUE integration is working fine for me on my keyboard, we haven't made changes to it in a long time and Corsair hasn't updated the SDK either, only iCUE itself.

If you can't get it to work, please create a new thread with details about which devices you have. The problems are majorly in iCUE and Synapse so mixing these in one thread is not good. We really have it more difficult to help that way.


just for closure it ended up being a corrupt wallpaper engine install in my case. an Uninstall-reinstall fixed my issue. Just incase this thread pops up again sometime in the future.
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Date Posted: Jun 14, 2020 @ 8:50am
Posts: 11